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Blue screen error 6B - Windows 7

    Question

  • Hi All,

    Got a blue screen error when I restarted my laptop today morning.

    Used bluescreenview to see the driver crashing and it was ntkrnlpa.exe

    Please can somebody help.

    Regards,

    Dev

    Thursday, July 26, 2012 4:42 AM

All replies

  • Put in your Windows 7 Disk and perform a system restore. It looks like an update to a driver got corrupted

    PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog: rorymon.com Twitter: @Rorymon

    Thursday, July 26, 2012 6:05 AM
  • Thanks a lot Roryman.

    I did that.. I mean when the it wasn't booting at all the system did a startup repair and then prompted to restore.

    I am back on the screen and working on the same laptop.

    I was just wondering and eager to find what might have caused this?

    Can you direct me on how can I proceed.

    I have seen many posts today regarding this and they still dont have a fix except by going back to Windows XP.

    I really want to help them all.

    Regards,

    Dev

    Thursday, July 26, 2012 6:10 AM
  • Hi,

    You may *.dump file on SkyDrive and let us analyze for you.

    The log file will be %systemroot%\Minidump which is normally C:\windows\Minidump

    How to read the small memory dmp files that Windows creates for debugging

    http://support.microsoft.com/kb/315263

    Here is one discussion can be referred to.

    BSOD and errors in WinDebug

    http://social.technet.microsoft.com/Forums/ta/w7itproperf/thread/5ba98c1c-510c-46bb-9576-3eea3a82d1a3

    Ivan-Liu

    TechNet Community Support

    Friday, July 27, 2012 3:21 AM
  • Hi Ivan,

    I will let you know once it happens again. since it happened on 27th June 2012.

    Thanks a lot for your help and time.

    Regards,

    Dev

    Tuesday, July 31, 2012 6:12 AM