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spid 55 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION RRS feed

  • Question

  • Hello

    We are running SQL server 2019 version 15.0.4003.23 – January 2020 on Windows server 2016

    and it is producing the following error

    01/10/20 15:10:21 spid 55 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION reading address 0000000071C4D388 at 0x00007FFD91694CC4
    01/16/20 14:06:43 spid 63 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION reading address 0000000067E1B7E8 at 0x00007FFABB39192B
    01/16/20 14:06:43 spid 63 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION reading address 0000000067E1B7E8 at 0x00007FFABB39192B
    01/16/20 14:06:43 spid 0 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION reading address 0000000067E1B7E8 at 0x00007FFABB39192B
    01/16/20 14:06:43 spid 15 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION reading address 0000000067E1B7E8 at 0x00007FFABB39192B
    01/16/20 14:06:43 spid 17 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION reading address 0000000067E1B7E8 at 0x00007FFABB39192B
    01/16/20 14:06:43 spid 0 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION reading address 0000000067E1B7E8 at 0x00007FFABB39192B
    01/16/20 14:06:45 spid 0 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION reading address 0000000067E1B7E8 at 0x00007FFABB39192B
    01/22/20 09:19:02 spid 55 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION reading address 00000000E3A15E18 at 0x00007FFBADB04CC4
    01/22/20 09:20:59 spid 56 Exception 0xc0000005 EXCEPTION_ACCESS_VIOLATION reading address 000000007CE99CB8 at 0x00007FFBADAE08DB

    -----------------

    2020-01-16 14:01:40.04 Server      Software Usage Metrics is enabled.
    2020-01-16 14:06:42.95 spid63      Open of fault log C:\MSSQL\MSSQL15.MSSQLSERVER\MSSQL\log\exception.log failed.
    2020-01-16 14:06:42.95 spid63      CImageHelper::Init () Version-specific dbghelp.dll is not used
    2020-01-16 14:06:42.95 spid63      Using 'dbghelp.dll' version '4.0.5'
    2020-01-16 14:06:42.95 spid63      SqlDumpExceptionHandler: Process 63 generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.

    Can you please put me to the right direction to resolve the issue.

    Many Thanks

    Wednesday, January 22, 2020 2:00 PM

All replies

  • hi M,

    Access violation are related to bugs, it means that the engine is trying to access to a memory location without being allowed. My reccomendation will be debugging the memory dump to determine what is the thread that it caused it. Search on the CU1 (or you can also apply it and test if the issue reoccurs) or open a microsoft support case.

    hope this helps!

    Wednesday, January 22, 2020 3:57 PM
  • Hi M UDDIN,

    I suggest you ask professional engineer for help, they have some tools to see your environment, this is better for resolving your issue. And they will deal with your problem separately and confidentially. https://support.microsoft.com/en-us/assistedsupportproducts

    Hope this could help you.

    Best regards,
    Cathy 


    MSDN Community Support
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    Thursday, January 23, 2020 3:53 AM