Windows 8.1 stuck on ''checking compatibility''


  • Hi,
    Last night ( 10pm ish) I started the windows 8.1 download from the store
    This morning( 8ish) the pc froze so I forced the shutdown (pressing on power for 5 sec)
    I rebooted the pc and the proces was at ''cheking compability''
    I puted the pc on sleep for about 4h during the day
    Opened it back up and still........ ''cheking compability''
    Now, (6h30pm ish) and still.........''cheking compability''
    I do have a lot of programs but I think this isint normal
    PC specs : https://dl.dropboxusercontent.com/u/83610539/pc_specs.xps
    plz help me
    sorry for my bad english
    Friday, July 05, 2013 1:29 AM


All replies

  • Now its 9:30pm and still........''cheking compability''
    Friday, July 05, 2013 1:31 AM
  • Hi,

    If possible, please boot to clean boot and try again:

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista



    Nicholas Li
    TechNet Community Support

    Wednesday, July 10, 2013 10:18 AM