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Can't install Vista SP2

    Question

  • Good day,

    I have an HP notebook Pavilion DV-7 64 bits.

    I can't install Windows Vista SP2. I installed a MS tool to prepare installation and passed all ok, but SP2 installation fails in the middle.

    Haw can I check what is avaiding SO installation?

    Thanks a lot,

    Arturo Ramirez

    Monday, June 20, 2011 3:41 AM

Answers

  • To recreate the error, I suggest we try these steps to reinstall SP2.

    Step 1: Run the System Update Readiness Tool
    ====================================
    1. Please download the System Update Readiness Tool from the link below according to the System Type:

    System Update Readiness Tool for Windows Vista 32-bit
    http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en

    System Update Readiness Tool for Windows Vista 64-bit
    http://www.microsoft.com/downloads/details.aspx?FamilyID=14f76773-007c-493f-bece-243bc21ac73d&DisplayLang=en

    2. Double click downloaded file to run the System Update Readiness Tool.

    Then, let's run System File Checker (SFC) to repair Windows Vista system files.

    Step 2: Run System File Checker (SFC) to repair Windows Vista system files
    =================================================
    1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.
    2. Input the following commands and press Enter after each line.

    sfc /scannow

    Note: There is a SPACE between "SFC" and "/Scannow". This command will take several minutes to complete.

    Restart the computer.

    Then, I suggest downloading the Standalone Installer and installing it in Clean Boot Mode.

    Step 3: Download Windows Vista SP2 Standalone Installer
    ====================================================
    1. Download Windows Vista SP2 Standalone Installer from the link below according to the System Type:

    Windows Vista Service Pack 2 Five Language Standalone for Windows Vista 32-bit (KB948465) (Size: 348.3 MB)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&DisplayLang=en

    Windows Vista Service Pack 2 Five Language Standalone for Windows Vista 64-bit (KB948465) (Size: 577.4 MB)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=656c9d4a-55ec-4972-a0d7-b1a6fedf51a7&DisplayLang=en

    Step 4: Install Windows Vista SP2 in Clean Boot Mode
    =========================================
    Please disable all startup items and third party services when booting to avoid conflict when installing Windows Vista SP2.

    1. Click "Start", type: MSCONFIG in the search box and press Enter.

    Note: Please click "Continue" if the "User Account Control" window pops up.

    2. Click "Services", check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
    3. Click "Startup", click "Disable All", click "OK" and restart the computer.

    Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We can manually run these programs later.

    4. Please double click the downloaded Standalone Installer and follow the instructions to install Windows Vista SP2.

    To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Thursday, June 23, 2011 10:11 AM
    Moderator

All replies

  • To recreate the error, I suggest we try these steps to reinstall SP2.

    Step 1: Run the System Update Readiness Tool
    ====================================
    1. Please download the System Update Readiness Tool from the link below according to the System Type:

    System Update Readiness Tool for Windows Vista 32-bit
    http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en

    System Update Readiness Tool for Windows Vista 64-bit
    http://www.microsoft.com/downloads/details.aspx?FamilyID=14f76773-007c-493f-bece-243bc21ac73d&DisplayLang=en

    2. Double click downloaded file to run the System Update Readiness Tool.

    Then, let's run System File Checker (SFC) to repair Windows Vista system files.

    Step 2: Run System File Checker (SFC) to repair Windows Vista system files
    =================================================
    1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.
    2. Input the following commands and press Enter after each line.

    sfc /scannow

    Note: There is a SPACE between "SFC" and "/Scannow". This command will take several minutes to complete.

    Restart the computer.

    Then, I suggest downloading the Standalone Installer and installing it in Clean Boot Mode.

    Step 3: Download Windows Vista SP2 Standalone Installer
    ====================================================
    1. Download Windows Vista SP2 Standalone Installer from the link below according to the System Type:

    Windows Vista Service Pack 2 Five Language Standalone for Windows Vista 32-bit (KB948465) (Size: 348.3 MB)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&DisplayLang=en

    Windows Vista Service Pack 2 Five Language Standalone for Windows Vista 64-bit (KB948465) (Size: 577.4 MB)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=656c9d4a-55ec-4972-a0d7-b1a6fedf51a7&DisplayLang=en

    Step 4: Install Windows Vista SP2 in Clean Boot Mode
    =========================================
    Please disable all startup items and third party services when booting to avoid conflict when installing Windows Vista SP2.

    1. Click "Start", type: MSCONFIG in the search box and press Enter.

    Note: Please click "Continue" if the "User Account Control" window pops up.

    2. Click "Services", check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
    3. Click "Startup", click "Disable All", click "OK" and restart the computer.

    Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We can manually run these programs later.

    4. Please double click the downloaded Standalone Installer and follow the instructions to install Windows Vista SP2.

    To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Thursday, June 23, 2011 10:11 AM
    Moderator
  • It worked! I am happy again!

    Wednesday, August 21, 2013 12:46 AM