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    I facing bad pool caller - blue screen. please help
    Sunday, March 9, 2014 12:22 PM

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    PP

    Your Kaspersky is causing netio.sys to fail.  I would remove Kaspersky & Symantec and use the built in defender (or some other Malware application).  It is never a good idea to have more than one malware application active as they often conflict.

    System Uptime: 1 days 17:39:37.176
System Uptime: 0 days 1:51:48.315
System Uptime: 1 days 1:50:03.901
System Uptime: 0 days 4:38:47.801
System Uptime: 0 days 1:23:18.449
System Uptime: 0 days 8:09:46.459
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Sun Mar  9 08:00:29.300 2014 (UTC - 4:00)
System Uptime: 1 days 17:39:37.176
BugCheck C2, {7, 1205, ac164001, ffffe00004379bb8}
*** WARNING: Unable to verify timestamp for klwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_7_NDnd
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Fri Mar  7 14:20:07.439 2014 (UTC - 4:00)
System Uptime: 0 days 1:51:48.315
BugCheck C2, {99, ffffe00001bc4968, 0, 0}
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for kneps.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_99
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Fri Mar  7 12:27:27.011 2014 (UTC - 4:00)
System Uptime: 1 days 1:50:03.901
BugCheck C2, {7, 1205, 31ca0d90, ffffe00010943d08}
*** WARNING: Unable to verify timestamp for klflt.sys
*** ERROR: Module load completed but symbols could not be loaded for klflt.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_7_NDnd
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Thu Mar  6 10:36:40.912 2014 (UTC - 4:00)
System Uptime: 0 days 4:38:47.801
BugCheck C2, {7, 1205, 0, ffffe000011e35a8}
*** WARNING: Unable to verify timestamp for klwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_7_NDnd
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Thu Mar  6 05:57:12.571 2014 (UTC - 4:00)
System Uptime: 0 days 1:23:18.449
BugCheck C2, {7, 1205, 0, ffffe0000cd47eb8}
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for kneps.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_7_NDnd
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Thu Mar  6 04:32:50.303 2014 (UTC - 4:00)
System Uptime: 0 days 8:09:46.459
BugCheck C2, {7, 1205, 1, ffffe0000f50c8a8}
*** WARNING: Unable to verify timestamp for klflt.sys
*** ERROR: Module load completed but symbols could not be loaded for klflt.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_7_NDnd
PROCESS_NAME:  System

    Wanikiya and Dyami--Team Zigzag

    Tuesday, March 11, 2014 1:44 AM

All replies

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    When has it started?

    More information needed,you need to provide the dump file to resolve the issue.

    S.Sengupta, Windows Entertainment and Connected Home MVP

    Sunday, March 9, 2014 1:04 PM
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    It started a week back.  I am using windows 8 64 bit system.

    Sunday, March 9, 2014 1:12 PM
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    I am unable to copy the link - Microsoft is saying that it needs to verify my account. Is there any other way to share my skydrive link ?

    Sunday, March 9, 2014 1:23 PM
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    How can I share my dmp files (skydrive link) ? Is there another way

    Sunday, March 9, 2014 1:29 PM
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    Can you post a link by putting a space between two t's in https like:

    ht tps://

    Also, see the following thread:

    http://social.msdn.microsoft.com/Forums/en-US/1f541d13-8b01-4e95-831a-379ecabecb46/verify-your-account-14?forum=reportabug

    Sunday, March 9, 2014 2:34 PM
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    How can I share my dmp files (skydrive link) ? Is there another way

    Copy the dmp files to your desktop. Now try to upload them to your OneDive (SkyDrive) folder.

    S.Sengupta, Windows Entertainment and Connected Home MVP


    Monday, March 10, 2014 12:06 AM
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    https://onedrive.live.com/redir?resid=48305452B6C42615!410&authkey=!AIGiON4mHlQymaQ&ithint=file%2c.zip

    This is the link for the dmp files on my laptop. Please look into this and provide some solution as the frequency of the error has increased in last couple of days. Thank you in advance1

    Tuesday, March 11, 2014 1:09 AM
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    PP

    Your Kaspersky is causing netio.sys to fail.  I would remove Kaspersky & Symantec and use the built in defender (or some other Malware application).  It is never a good idea to have more than one malware application active as they often conflict.

    System Uptime: 1 days 17:39:37.176
System Uptime: 0 days 1:51:48.315
System Uptime: 1 days 1:50:03.901
System Uptime: 0 days 4:38:47.801
System Uptime: 0 days 1:23:18.449
System Uptime: 0 days 8:09:46.459
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Sun Mar  9 08:00:29.300 2014 (UTC - 4:00)
System Uptime: 1 days 17:39:37.176
BugCheck C2, {7, 1205, ac164001, ffffe00004379bb8}
*** WARNING: Unable to verify timestamp for klwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_7_NDnd
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Fri Mar  7 14:20:07.439 2014 (UTC - 4:00)
System Uptime: 0 days 1:51:48.315
BugCheck C2, {99, ffffe00001bc4968, 0, 0}
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for kneps.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_99
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Fri Mar  7 12:27:27.011 2014 (UTC - 4:00)
System Uptime: 1 days 1:50:03.901
BugCheck C2, {7, 1205, 31ca0d90, ffffe00010943d08}
*** WARNING: Unable to verify timestamp for klflt.sys
*** ERROR: Module load completed but symbols could not be loaded for klflt.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_7_NDnd
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Thu Mar  6 10:36:40.912 2014 (UTC - 4:00)
System Uptime: 0 days 4:38:47.801
BugCheck C2, {7, 1205, 0, ffffe000011e35a8}
*** WARNING: Unable to verify timestamp for klwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_7_NDnd
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Thu Mar  6 05:57:12.571 2014 (UTC - 4:00)
System Uptime: 0 days 1:23:18.449
BugCheck C2, {7, 1205, 0, ffffe0000cd47eb8}
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for kneps.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_7_NDnd
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Debug session time: Thu Mar  6 04:32:50.303 2014 (UTC - 4:00)
System Uptime: 0 days 8:09:46.459
BugCheck C2, {7, 1205, 1, ffffe0000f50c8a8}
*** WARNING: Unable to verify timestamp for klflt.sys
*** ERROR: Module load completed but symbols could not be loaded for klflt.sys
Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
BUGCHECK_STR:  0xc2_7_NDnd
PROCESS_NAME:  System

    Wanikiya and Dyami--Team Zigzag

    Tuesday, March 11, 2014 1:44 AM
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    thank you for all the help. I think your solution worked.  I removed Kaspersky and Norton.  But I am worried that after I have removed these security softwares my computer would be very vulnerable to viruses.  What is your suggestion on which ant-virus I should get for windows 8.1.  Thanks in advance.
    Friday, March 14, 2014 11:36 PM
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    PP

    Malware is your choice.  I would stay away from Norton, Kaspersky, and McAfee.  Apps that should work include AVG, ESET, and the built in defender

    Wanikiya and Dyami--Team Zigzag

    Saturday, March 15, 2014 11:43 AM
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    Thanks. The windows defender is turned off - This is shown in access control window.  When I turn on the virus protection it takes to system 32 folder but the status does not change.

    Should I download the defender again ?

    Sunday, March 16, 2014 2:52 PM