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"Windows Installation not Successful. Your previous version of Windows is being restored." RRS feed

  • Question


  • I received the message "Windows Installation not Successful. Your previous version of Windows is being restored." at end of Windows 8 installation.  I do not know what caused the installation to fail.

    I was upgrading from Windows 7 Professional, Service Pack 1,  to Windows 8.1

    Saturday, November 15, 2014 8:48 PM

Answers

  • Hi,

    If issue persists, please upload the following log to OneDrive, then paste the download link here for further analysis.

    C:\$windows.~bt\Sources\Panther

    C:\$Windows.~BT\Sources\Rollback\setupact.log

    C:\$Windows.~BT\Sources\Rollback\setupact.err

    Meanwhile. it's recommend to run a Upgrade Assistant before upgrading to Windows 8.1

    http://windows.microsoft.com/en-in/windows-8/upgrade-assistant-download-online-faq

    You can also remove all unnecessary external device and uninstall the anti-virus programs, then try again.


    Yolanda Zhu
    TechNet Community Support

    Tuesday, November 18, 2014 2:43 AM
    Moderator

All replies

  • due some people experience windows store issue, may I know the current status now?

    I hope that it fixed now

    • Edited by britishdhez Monday, November 17, 2014 5:26 AM
    Monday, November 17, 2014 5:26 AM
  • Hi,

    If issue persists, please upload the following log to OneDrive, then paste the download link here for further analysis.

    C:\$windows.~bt\Sources\Panther

    C:\$Windows.~BT\Sources\Rollback\setupact.log

    C:\$Windows.~BT\Sources\Rollback\setupact.err

    Meanwhile. it's recommend to run a Upgrade Assistant before upgrading to Windows 8.1

    http://windows.microsoft.com/en-in/windows-8/upgrade-assistant-download-online-faq

    You can also remove all unnecessary external device and uninstall the anti-virus programs, then try again.


    Yolanda Zhu
    TechNet Community Support

    Tuesday, November 18, 2014 2:43 AM
    Moderator