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Cannot join Domain, receiving error the network location cannot be reached.

    Question

  • I tried all the advice on the forums, I can ping the domain controller and get to the internet.  The domain controller request a username and password then I get the error.  The computer stopped being able to connect to the domain, I removed the computer account and I tried to re add it but cannot.  It keeps giving me the same error.

    If I try to connect to a share \\ip address\share it gives me an error as well.

    I tried deleted the IP6 to 4 devices, but nothing is working, I do not want to rebuild this laptop.

    Monday, June 04, 2012 6:13 PM

Answers

  • Hi, i resolved this exact same issue by making sure the following was ticked in the NIC properties

    - client for microsoft networks

    After ticking the above the machine then joined the domain

    hope this helps?

    Thanks

    Friday, June 15, 2012 12:56 PM
  • Hi,


    Firstly, please let us know the following:


    1. Does the issue occur with other computers in the same network?

    2. Is the shared foloder you try to connect also in the domain? What is the exact error message?

    3. Is it the first time to join the computer to this domain?


    If you can join the same domain previously, please perform a system restore and see how it works.


    If it is the first time joining the domain or if issue persists after a system restore, based on my research, please try the following:


    1. Try using nslookup command line to see if your system can resolve your domain name.

    The syntax is 

    nslookup your full domain name

    2. Check if TCP/IP NetBIOS Helper service is started.


    3. Refer to Network Location Awareness (NLA) and how it relates to Windows Firewall Profiles and check if your Network Location is Home or Work


    4. Check if there is more detailed error information is event viewer.


    5. Refer to the similar thread, try the steps and see how it works.

    "Network location cannot be reached." when rejoining domain


    Also, it is recommended to contact your network administrator to check both sides.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    Wednesday, June 06, 2012 9:43 AM
    Moderator

All replies

  • Hi,

    check DNS server settings and firewall settings on client.

    Karel 

    Monday, June 04, 2012 8:07 PM
  • Firewall is off and DNS is not important, because I can not connect to \\ip address\share.

    Though my DNS is pointing directly to Domain Controller.

    Tuesday, June 05, 2012 2:50 PM
  • And what about ping on the server name?

    If succesfull try command

       # net view \\server  /all

    else try

       # net view \\IP-address /all

    and send me the output please.

    Wolf.

    Tuesday, June 05, 2012 8:21 PM
  • Hi,


    Firstly, please let us know the following:


    1. Does the issue occur with other computers in the same network?

    2. Is the shared foloder you try to connect also in the domain? What is the exact error message?

    3. Is it the first time to join the computer to this domain?


    If you can join the same domain previously, please perform a system restore and see how it works.


    If it is the first time joining the domain or if issue persists after a system restore, based on my research, please try the following:


    1. Try using nslookup command line to see if your system can resolve your domain name.

    The syntax is 

    nslookup your full domain name

    2. Check if TCP/IP NetBIOS Helper service is started.


    3. Refer to Network Location Awareness (NLA) and how it relates to Windows Firewall Profiles and check if your Network Location is Home or Work


    4. Check if there is more detailed error information is event viewer.


    5. Refer to the similar thread, try the steps and see how it works.

    "Network location cannot be reached." when rejoining domain


    Also, it is recommended to contact your network administrator to check both sides.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    Wednesday, June 06, 2012 9:43 AM
    Moderator
  • Hi

    Just to check, does your server have a dynamic or static IP?
    Possible to let us know the exact error message you received when you try to connect to the fileshare?

    Cheers!

    Wednesday, June 06, 2012 11:51 AM
  • Hi, i resolved this exact same issue by making sure the following was ticked in the NIC properties

    - client for microsoft networks

    After ticking the above the machine then joined the domain

    hope this helps?

    Thanks

    Friday, June 15, 2012 12:56 PM
  • Dear HyperNoddy

    your solution is excellent. wonder full thanks a lot of.

    shakeel ahmed

    Tuesday, January 08, 2013 2:24 PM
  • Hi, Your solution worked. Thanks !!!!!!!!!!
    Wednesday, August 21, 2013 2:50 PM
  • team,

    i tried all steps still not able to join domain ,kindly help ...

    Monday, December 16, 2013 3:26 PM
  • Hello hyperNoddy,

    thanks for the excellent tip...that worked for me.

    Suraj...

    Saturday, February 22, 2014 1:29 PM
  • Hi All,

    Please follow the steps:-

    Case1:

    NIC properties :  Make sure that "client for Microsoft networks" is added and checked.

    Please check the below link for more info-

    https://support.microsoft.com/kb/322267?wa=wsignin1.0

    Case2:

    Launch Elevated Command Prompt(i.e   use the Run as administrator command):

    * Type  netsh winsock reset  and press enter

    * Next type in command  ipconfig /flushdns  and press enter

    * Restart the client Machine

    *Again launch elevated cmd prompt, and Type ipconfig/registerdns.

    Case:3 attempt to join domain, you may receive errors like access denied or the resource name already exists.

    Now just check in AD and respective OUs that the system is been deleted or exists.

    You need to add/delete according to your pre-config AD environment.

    ITS DONE, SELECT YOUR DOMAIN AND ENTER THE CREDENTIALS.

    some of the use ful links-

    https://social.technet.microsoft.com/Forums/en-US/38fb6080-2678-4e5a-bc62-201342b98b4f/network-location-cannot-be-reached-when-rejoining-domain?forum=itproxpsp

    Note: Update latest N/W drivers.

    regards,

    Dharanesh,


    • Edited by Dharanesh Wednesday, November 19, 2014 6:46 AM
    • Proposed as answer by Dharanesh Wednesday, November 19, 2014 9:24 AM
    Wednesday, November 19, 2014 6:41 AM
  • Dear Dharanesh,

    A bundle of thanks....... -:)

    The 'Note: Update latest N/W drivers' is helped me, I have reinstalled (removal and install) the driver and issue resolved.

    Jaril V V

    Thursday, January 08, 2015 8:50 AM
  • This worked for me!
    The client for microsoft networks was not even installed. So I installed it and voila.. the universe aligned just perfectly for a split second allowing the computer to join the domain. Hats off to you sir
    • Proposed as answer by bheydari Wednesday, July 05, 2017 12:06 PM
    Wednesday, March 18, 2015 2:30 PM
  • Hi! Just wanna thank you for pointing me to the solution. But I had to Untick "Client for Microsoft Networks" and then OK out from Properties. After that I went back and Tickt it again. Then it workt.
    Monday, May 04, 2015 8:56 AM
  • Hyper Noddy has given the Perfect Solution : Thanks a lot
    • Edited by Mohd Haque Saturday, August 01, 2015 7:57 AM
    Saturday, August 01, 2015 7:56 AM
  • Thanks a lot, bro. Your answer helped me. God Bless You.
    Saturday, August 01, 2015 3:25 PM
  • Thanks buddy 

    it worked

    Thursday, January 21, 2016 9:42 AM
  • Worked perfectly fine. thx
    Saturday, April 09, 2016 12:44 PM
  • Thanks It's safe my day.
    Wednesday, June 22, 2016 10:02 AM
  • Thanks alot, your suggestion solved my issues
    • Proposed as answer by Emad Sabar Sunday, July 24, 2016 8:47 AM
    Sunday, July 24, 2016 8:47 AM
  • HyperNoddy,

    Many thanks to you for the solution posted. Appreciated!!!

    It saved the day.

    Tuesday, November 08, 2016 4:38 PM
  • Thank you! Fixed the problem.  Very simple.
    Tuesday, December 20, 2016 7:54 PM
  • Thank you.. it´s works for me.
    Tuesday, July 04, 2017 7:51 PM
  • Yes, that worked, uncheck Client for Microsoft Networks and click okay, then open properties again and recheck it.
    Tuesday, October 31, 2017 5:49 PM