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2019-11 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4524570) - Error 0x80070002 RRS feed

  • Question

  • I have repeatedly gotten this error message when trying to update my Windows 10 installation.

    I have gone through the Troubleshooter with no results, and I have tried to manually install, with the same error message.

    Error 0x80070002

    Friday, November 15, 2019 7:30 PM

All replies

  • Disable Antivirus application or internet security thing if any.

    Try a Clean Boot State.

    Run Windows Update troubleshooter.

    • Open the command prompt as administrator,
    • Type DISM restore health command :  DISM /Online /Cleanup-Image /RestoreHealth
    • After complete the process fun command sfc /scannow

    Visit:

      Windows Update Catalog Website to search for the update specified by the KB number you noted down.

    You may simply use the official media creation tool to upgrade windows 10 version 1903 without any error or problem.


    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    Saturday, November 16, 2019 1:35 AM
  • Hello,

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if you can install updates then.

    Let us know if this helps!


    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support [www.kapilarya.com]

    • Proposed as answer by skarnezis Friday, November 22, 2019 7:01 PM
    Saturday, November 16, 2019 9:06 AM
  • Hi,

    Was the issue resolved?

    If you have any update about this issue, please reply to us. We would be very glad to know your action result after performed S.Sengupta and Kapil.Arya' suggestion. It would be useful to troubleshoot this issue.

    Bests, 


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by skarnezis Friday, November 22, 2019 7:01 PM
    • Unproposed as answer by skarnezis Friday, November 22, 2019 7:01 PM
    Monday, November 18, 2019 9:15 AM
    Moderator
  • No.. 2019-11 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4524570) -Error 0x8007371

    Gives me optional version (1909 version) which fails also:

    There were problems installing some updates, but we'll try again later.
    Feature update to Windows 10, version 1909 - Error 0x80073701
    Sunday, November 24, 2019 4:33 PM
  • Did all this, still getting: 2019-11 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4524570) - Error 0x800f081f.

    Also downloaded the update from the windows update catalog an had the same result.

    No idea what the issue is!


    • Edited by Miked916 Wednesday, November 27, 2019 8:00 PM
    Wednesday, November 27, 2019 7:59 PM
  • I am getting the same problem:

    2019-11 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4524570) - Error 0x8007065e

    I'll mention that this is a VMWare installation but I doubt it has anything to do with the VM.  Appears there are multiple users with same problem so I will monitor this thread. 

     
    Wednesday, November 27, 2019 9:12 PM
  • A update to mention that like Miked916 I did download the update and applied manually.  Did not appear to work at first but as I had 'Windows Update' check for updates again, it now reports that I am up to date, so it appears fixed.  
    Wednesday, November 27, 2019 10:46 PM
  • Didn't work. Same error as before. My error differs, I get  error 0x80070002 

    Installation Failure: Windows failed to install the following update with error 0x80070002: 2019-11 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4524570).

    "When trying to upgrade to version 1909, there's also a chance to run into error 0x80070002 0x20009, which indicates that Windows 10 can't find the specified files."

    For both this and the future update 

    @S.Sengupta

    Microsoft Windows [Version 10.0.18362.418]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>DISM /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18362.418

    [==========================100.0%==========================]
    Error: 0x800f081f

    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>

    @Kapil.Arya

    Tried your solution. I just wanted to say that I might be better if you write a script. I had to repeat most commands because Windows was so fast to restart the services after I stopped them thereby locking the folders (files) to be renamed.


    I'm here to learn.



    Tuesday, December 3, 2019 11:56 AM
  • This did the trick, thank you!
    Wednesday, December 4, 2019 5:07 PM
  • Can you repeat how you solved it after all?

    Wednesday, December 4, 2019 7:22 PM
  • Hi, Michael!

    Can you please provide a link to your CBS folder? It should be located in C:\Windows\Logs folder.

    Thursday, December 5, 2019 12:07 AM
  • Hi,

    We have not heard from you for several days,  was the issue resolved?

    If any reply is useful for you, please mark it as answer. 

    Bests, 


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, December 5, 2019 8:10 AM
    Moderator
  • Trying the method from the cmd.exe console goes all the way to 100% installed.  Then Error 0x8000f081f at the end.   This is catastrophic if you bitlockered your C:\ Drive.  So you restore your HDD retry it without Bitlocker and bam it happens again.  

    PS C:\WINDOWS> DISM /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.476

    Both Catalog msu and windows update fail the same way.

    King Monkey, the water spirit, pig spirit, and Tripitaka continue their journey.........

    Tuesday, December 10, 2019 1:34 AM
  • Please make sure the latest SSU is installed and then try installing this update.

    This update "KB4524570" has a "dependency" of installing the latest Servicing Stack Update "KB4524569" first and then installing KB4524570. see below:

    

    https://support.microsoft.com/en-us/help/4524570/windows-10-update-kb4524570

    Before installing this update

    Microsoft strongly recommends you install the latest servicing stack update (SSU) for your operating system before installing the latest cumulative update (LCU). SSUs improve the reliability of the update process to mitigate potential issues while installing the LCU and applying Microsoft security fixes. For more information, see Servicing stack updates.

    If you are using Windows Update, the latest SSU (KB4524569) will be offered to you automatically. To get the standalone package for the latest SSU, search for it in the Microsoft Update Catalog.


    • Edited by dlabs01 Wednesday, December 11, 2019 3:12 PM
    Wednesday, December 11, 2019 3:00 PM