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Windows Update

    Question

  • Everytime I try to update windows I keep getting this error. Can anyone tell me how to fix this problem or maybe you are just not able to Update Windows 7 as it's a beta version. Any information will be appreciated. In advanced Thank you.

     

    Windows could not search for new updates.

    An error occurred while checking for new updates for your computer.
    Error(s) found:
    Code 80072EFD  Windows Update encountered an unknown error.
     

    • Moved by OthorvathModerator Friday, January 30, 2009 12:26 PM (Moved from Windows 7 Installation, Setup, and Deployment to Windows 7 Miscellaneous)
    Monday, January 26, 2009 1:23 PM

Answers

  • Hi dsalsa

    This error translates to:

    0x80072EFD = ERROR_INTERNET_CANNOT_CONNECT

    Take a look at the following article that has troubleshooting steps you can take to resolve this problem.

    You may encounter temporary connection-related errors when you use Windows Update

    Let us know what you find.



    Ronnie Vernon MVP
    Tuesday, January 27, 2009 8:47 AM
    Moderator
  • dsalsa said:

    Everytime I try to update windows I keep getting this error. Can anyone tell me how to fix this problem or maybe you are just not able to Update Windows 7 as it's a beta version. Any information will be appreciated. In advanced Thank you.

     

    Windows could not search for new updates.

    An error occurred while checking for new updates for your computer.
    Error(s) found:
    Code 80072EFD  Windows Update encountered an unknown error.
     



    This is not actually a Windows 7 OS error. It's a Windows Update Agent error. This error code is logged by the WUA when it gets No Response back from the intended destination URL. Generally this is a reflection of some failure in network infrastructure configuration -- such as a missing or misconfigured DNS Server setting, bad routing tables, a proxy server ignoring a defective URL or IP Address or not returning the proper HTTP 4xx codes.
    Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    Friday, January 30, 2009 5:01 AM
    Answerer

All replies

  • Hi dsalsa

    This error translates to:

    0x80072EFD = ERROR_INTERNET_CANNOT_CONNECT

    Take a look at the following article that has troubleshooting steps you can take to resolve this problem.

    You may encounter temporary connection-related errors when you use Windows Update

    Let us know what you find.



    Ronnie Vernon MVP
    Tuesday, January 27, 2009 8:47 AM
    Moderator
  •  

    I'm sorry to inform that I tried all the methods in the article and none of them resolved my problem. What's more now I don'g even have an antivirus because I had AVG free installed but was unable to disable it which was one of the methods. As I could not disable it I ended up uninstalling it in vain because my update still fails.

    Tuesday, January 27, 2009 5:20 PM
  • dsalsa said:

    Everytime I try to update windows I keep getting this error. Can anyone tell me how to fix this problem or maybe you are just not able to Update Windows 7 as it's a beta version. Any information will be appreciated. In advanced Thank you.

     

    Windows could not search for new updates.

    An error occurred while checking for new updates for your computer.
    Error(s) found:
    Code 80072EFD  Windows Update encountered an unknown error.
     



    This is not actually a Windows 7 OS error. It's a Windows Update Agent error. This error code is logged by the WUA when it gets No Response back from the intended destination URL. Generally this is a reflection of some failure in network infrastructure configuration -- such as a missing or misconfigured DNS Server setting, bad routing tables, a proxy server ignoring a defective URL or IP Address or not returning the proper HTTP 4xx codes.
    Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    Friday, January 30, 2009 5:01 AM
    Answerer
  • This has happened to numerous client computers.  One thing that can usually cause this error is your system time is not correct.  To fix this go to date and time settings and synch with Internet Time and this might fix it.
    Friday, November 26, 2010 5:04 PM
  • You could also have contacted a virus or a rootkit that is blocking access to Windows update. Download and run http://www.malwarebytes.org/ and

    http://support.kaspersky.com/downloads/utils/tdsskiller.zip .

    • Proposed as answer by iahmed123 Thursday, May 25, 2017 6:55 AM
    • Unproposed as answer by iahmed123 Thursday, May 25, 2017 6:56 AM
    Sunday, November 28, 2010 12:21 AM
  • Hi Team, 

     Juts tried the below and it worked 

    Reset Winsock. To do this, at a command prompt, type the following command, and then press Enter:

    netsh winsock reset

    Restart the system  and check windows updates 

    regards

    iahmed123


    iahmed123

    Thursday, May 25, 2017 6:57 AM