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Reinstalling Windows 7 / Re-Activation Quesiton

    Question

  • I currently have an activated Windows 7 system installed, but with recent hardware issues, I may have to get a new hard drive. Now that the Windows 7 I currently have is the full version(OEM) , will I be able to use my currently owned Windows 7 Key code on the new hard drive, not just installing but also for activation too?

    Or will I be forced to pay for a new code =(?
    Tuesday, November 17, 2009 5:30 AM

Answers

  • Hi MasonH

    You will be able to reinstall on the new hard drive and reactivate using the same product key.

    Since you have already activated the product once, you will probably need to activate the system manually by using the telephone option.

    Here are the steps for using the telephone option for activation.

     

    1. Press the Windows Logo Key+R. This will bring up the Run dialog box.

    2. In the Open: box, type   slui 4  and press OK. This will start the manual activation wizard.

    3. Select your Country in the drop down menu and click Next.

    4. The wizard will display a Toll Free phone number. Leave the wizard open on the computer and call that phone number.

    Follow any of the recorded instructions. If this activation fails, stay on the line until a live Activation Representative answers. The representative will manually activate that system for you.

    Let us know if this works for you.


    Ronnie Vernon MVP

    • Marked as answer by MasonH Wednesday, November 18, 2009 5:49 AM
    Tuesday, November 17, 2009 10:50 PM
    Moderator

All replies

  • Hello MasonH,

     

    According to your problem description, it seems that you have Windows 7 OEM version installed on the computer. For OEM activation to work and able to authenticate OEM licensing for Windows, three (3) components or criteria must exist and fulfill:

     

    1. Full SLIC table in BIOS

     

    2. OEM certificate (xrm-ms) which corresponds with OEMID and OEMTableID (Windows Marker) in SLIC table.

     

    3. OEM-SLP product key

     

    I think that if your owned the OEM computer and purchased the Windows 7 OEM version from the same manufacturer, the product should be activated easily with its own BIOS no matter whether you change any hardware device. Of course, it is better if you are able to upgrade the BIOS to the latest version before reinstalling the new OS.

     

    For more information, if you own the retail version of Windows 7, you should contact Microsoft Activation Center directly; please refer to the following KB article.

     

    How to contact a Microsoft Product Activation Center

    http://support.microsoft.com/kb/950929

     

    Good luck!

    Andy

    Tuesday, November 17, 2009 6:35 AM
  • Hi MasonH

    You will be able to reinstall on the new hard drive and reactivate using the same product key.

    Since you have already activated the product once, you will probably need to activate the system manually by using the telephone option.

    Here are the steps for using the telephone option for activation.

     

    1. Press the Windows Logo Key+R. This will bring up the Run dialog box.

    2. In the Open: box, type   slui 4  and press OK. This will start the manual activation wizard.

    3. Select your Country in the drop down menu and click Next.

    4. The wizard will display a Toll Free phone number. Leave the wizard open on the computer and call that phone number.

    Follow any of the recorded instructions. If this activation fails, stay on the line until a live Activation Representative answers. The representative will manually activate that system for you.

    Let us know if this works for you.


    Ronnie Vernon MVP

    • Marked as answer by MasonH Wednesday, November 18, 2009 5:49 AM
    Tuesday, November 17, 2009 10:50 PM
    Moderator
  • Thanks.
    Wednesday, November 18, 2009 5:50 AM
  • One of my machines' boot drive started throwing off bad segment errors and so I ordered a new HD and began transfering data to other drives on that machine.  It became clear that some parts of the OS had been damaged --- for one thing it operated at the rate of a DOS 1.x PC.  No kidding.  Two days ago I attempted to de-activate that copy of Win7 Pro 32.  It would not complete --- I think the MS side would time out but some other component may have gone bad.  Now when I try to activate I get the dreaded "Not a good key" response.  I've called support twice today; both times they passed me over to tech support and both times the line went dead.  What to do?

    I have the disk(s). 

    Thursday, October 07, 2010 6:40 PM
  • hi Ronnie,

    I'm not getting the phone option - why?

    Sunday, March 13, 2011 3:30 AM
  • I do not know the answer, but, as with so many companies getting so many calls for tech support, I think the MS phone system is simply overloaded.  I persevered trying ANY MS support site which was supposed to have a human person at the other end until I got to a real, live, person who passed me to the right place AND STAYED WITH ME UNTIL the correct office picked up --- and that took several attempts!  No kidding.  It took about 10 minutes to get me straightened out.  And therein lies the rub --- too much tech time needed for a failure condition which is too common.  (I was a manager in a large support shop.  That condition is one of the issues we looked out for.  And fixed.)
    Sunday, March 13, 2011 4:35 PM