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Disc Drive

    Question

  • The disc drive on my laptop will not open when i press the button, but opens fine when i use the force release paper clip hole thing, and also will not read any discs. I fear a connection may have been knocked loose or broken? The device manager also says that it IS working but obviously not? help??
    Wednesday, February 7, 2018 7:29 AM

Answers

  • Hi IDidABad.

    If the Windows Device Manager is not reporting any error and you are able to access the content of any CD/DVD you put into the drive, the problem could be hardware related: I suggest you to contact the laptop manufacturer and ask for support.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    Saturday, March 31, 2018 10:20 PM