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Windows 7 RC 64 USB Audio device jitter/distort/Glitches RRS feed

  • Question

  • I have sound jitter and distort for my 2 USB audio device. I have been using it with XP version without any issue.
    No matter how I increase the buffer size also no use.

    Is this the USB Audio Codec driver issue? please help. (primary sound card in my Asus G1s no issue, only when I use USB audio device)
    • Edited by ztsen Thursday, July 23, 2009 4:08 PM
    • Moved by Carey FrischMVP, Moderator Sunday, September 20, 2009 7:55 PM Moved to relevant category (From:Windows 7 Miscellaneous)
    Monday, July 13, 2009 3:55 PM

All replies

  • no body have similar issue??
    Wednesday, July 15, 2009 1:15 PM
  • I test copying file from a external USB HDD to external eSata HDD. The song I play using a USB audio is distorting and glitch continuos.

    Thursday, July 16, 2009 2:43 PM
  • I disconnect all external device. When I do windows update or using IE, i still can hear glitch or distort. I think is the windows 7 issue.
    Thursday, July 16, 2009 2:51 PM
  • Had the same trouble with 64bit install. couldn't get rid of it. so went back to the 32 bit
    Thursday, July 16, 2009 9:51 PM
  • I just installed 32bit, still the same problem.
    Friday, July 17, 2009 2:29 PM
  • I realized it due to display. Installed updated display driver. Disable Desktop Composition, it have improved a lot.
    When Desktop Composition enable, even scrolling an email, sound also distort. After disable, no more.
    Thursday, July 23, 2009 4:07 PM
  • As long as I have files copy in between, the glitch or distortion come back.
    Will the final release fix it????
    Wednesday, July 29, 2009 11:15 AM
  • Anyone have similar issue? will it be fixed in final release?
    Sunday, August 2, 2009 6:51 AM
  • look like no help here. windows 7 usb audio really worst than XP
    Tuesday, September 1, 2009 2:50 PM
  • Same problem here. I have Win7 64Bit RTM installed. The problem exists with the USB soundcard as well as with the onboard VIA soundchip. When I run my DAW software using an ASIO driver for my USB soundcard there are no jitters at all, just when using the windows drivers :-(
    Sunday, September 20, 2009 6:26 PM
  • Same here! I have win7 64bit RTM. My Emu 0404 USB soundcard works fine in DAW software such as Cubase, using ASIO driver. But it has jitters when using Windows Media Players. I notice some people found that we can set default output sampling frequency in Sound-->Properties-->Advanced to 44.1 Khz. Since most Mp3 are 44.1Khz encoded, output should be 44.1 Khz too.

    I am able to change the output frequency for my onboard Realtek sound card but not my Emu. I get an error "Format not supported by this device" when I try to set to 44.1Khz for my Emu (I am only able to select 48Khz which is strange..).
    Monday, September 21, 2009 2:06 AM
  • I dont have so much luck. I tried even ASIO, cubasis ASIO also glitches, especially there is data activities at the USB or eSATA. I really dont get it why XP can be so good in audio quality yet windows 7 really having such issue. Audio impact by the data activities, when I copy something from the external HDD, the audio glitches can really go very bad.

    Nothing much I can do, because those external USB audio rely only the default windows USB audio Codec.  
    Monday, September 21, 2009 2:15 AM
  • I have the same problem when I upgraded to Windows 7 64bit, I had no trouble with my USB Audio Codec on Windows Vista.  Same exact reported problem with background warbling or feedback, when my microphone is on, it just picks up this feedback on its own.
    Saturday, October 31, 2009 2:00 AM
  • So i am not alone :)

    Edirol UA-25EX also does the same. I was playing mp3 from external drive, lots of pops, clicks, copied to the desktop, same... It sounds like there is 20 VSTs playing live, many busses full with WAVES plug ins..

    Just an MP3 for GOD SAKE
    Tuesday, December 1, 2009 9:55 AM
  • Found this while googling for a fix ... Same problem here.

    Random sound glitches in every day use, and even worse when using my Line 6 UX1 for my guitar.  :(
    Saturday, December 5, 2009 4:10 AM
  • until now no solution. Windows 7 is bad platform for audio. dont know setup this forum is for what purpose. for people to complain only?
    Sunday, December 6, 2009 2:48 PM
  • Have you guys checked your motherboard latency? There is program called DPC latency check

    http://www.thesycon.de/deu/latency_check.shtml

    I found many people suffering from this and not to blame windows 7 or vista...

    I CAN FEEL YOU ALL GIGABYTE GUYS.. I CAN EVEN FEEL YOUR MODEL NUMBER, FURTHER? YOUR BIOS VERSION.

    Say yes..!

    http://h.imagehost.org/0729/DPC.png
    Monday, December 7, 2009 8:02 PM
  • How do you explain same hardware but no such issue on XP nor Vista. Only Windows 7.
    Tuesday, December 8, 2009 2:37 AM
  • How do you explain i am telling yours and everyone elses motherboard without you and anybody mentioned yet? All these people including you and me, gigabyte users, don't we?
    Tuesday, December 8, 2009 9:53 AM
  • Its me again.

    I confirm something wrong with W7... I installed linux ubuntu. There is no problem with audio

    I might go back to XP
    Friday, December 11, 2009 5:07 PM
  • I found this helped.  http://www.head-fi.org/forums/f46/windows-7-rc-64-usb-audio-jitter-distort-issue-434034/  (Has to do with cpu power issues)  I adjusted the power setting on my laptop to high performance
    and it seems to have eliminated the distortion.
    Tuesday, December 15, 2009 7:43 PM
  • Gigabyte people, I think I might know one way to solve this issue.

    I own a GA-EX58-UD5 with a i7 920  (@3.2gHz) running Windows 7 x64 and I've been suffering from this same problem. I just now  tried disabling the Dynamic Energy Saver and as soon as I did that all the latency spikes in the latency checker disappeared and so did the glitches! So give that a try if you're a gigabyte owner
    Friday, December 25, 2009 4:46 AM
  • I have similar problem but I am on motherboard asus p5b
    8GB ram
    Intel 3.2 dual
    Soundcard Motu firewire
    Windows 7 enterprise 64bit
    Kazza lite codec pack

    Problem occur when starting Cubase or media player or other sound sores ex explorer YouTube, not every time I start Cubase etc but very often
    it seems to be a strange codec problem or driver problem
    glitches and sound dist
    sound glitches lights up led's randomly on all channels on my soundcard for abut 1-2 sek

    Everything worked great on xp

    I got it working for some days but it is back now end I don't know what it was that fixed it or got it back

    but I think I got it back when I Installed winamp or AIXcoustic Electri-Q or both but uninstall them doesn't fix it

    Anyone know about any solution to this?

    Or have the same problem?

    Friday, February 12, 2010 1:51 PM

  • I too have run into audio issues with Windows 7 64bit (RC1) with both the USB devices I have (TASCAM US-144 and Lexicon ALPHA) and the onboard Realtek HD audio chip for which there are Windows 7 64bit driver from Realtek’s site, but none of it works at all well if at all; can’t surf the net for videos with any browser without locking up the system.  I have a Foxconn C51XEM2AA- 8EKRS2H with a AMD FX-62 CPU and XMS series Corsair RAM which has functioned under XP 32bit for both audio and video without any issues for years, but just can’t produce reliable audio under Windows 7 64bit no matter what I’ve tried.  I had to besiege TASCAM with the same email requesting help for their device before they finally responded with “when Windows 7 64bit is released, we will release a driver for it”; that was a half a year ago and still no 64bit driver available from them.  But, as far as I can tell, since no professional audio device manufacture (be it USB, firewire, PCIe, etc) is claiming to have Window 7 64bit drivers available, I suspect this is a rather big problem that has to be an issue with Windows 7 64bit, not hardware as we’ve been told, over and over again . . . thou dost protest too much . . . bottom line, we may have to continue waiting for the ability to unleash the full potential of our 64bit A/V workstations for some time to come.

    Saturday, February 20, 2010 8:54 PM
  • reading a bit more on this and want to add in and see if you think i am also having the SAME problem.

    windows7 64 bit   retail
     my usb audio sounds like a FULL WIDE OPEN SCREAMING STATIC i have to leave my headset muted or i blast peoples ears off.
    and even so i can still hear something in my speakers of my headset that it isnt clear sounding.

    this problem started once i actually went from windows 7 beta copy to retail.  Again i was working 100% udner beta.

    my on board sound is Perfect its only the USB. 
    Thursday, March 4, 2010 2:06 AM
  • I am having click-and-pop problems as well.  My USB audio device uses the native drivers of the O.S., and it works flawlessly with all previous versions of Windows (even 2000!) and MAC, but it is VERY inconsistent with Windows 7.

     

    Sometimes it is merely clicks-and-pops...usually synchronized with simple activity like typing or scrolling.  However, sometimes it will out-and-out lose connectivity.  The media player continues playing as if nothing has happened, but the USB audio device reports that it is no longer connected.  Then, randomly, it will re-gain connectivity and begin playing again.

     

    To repeat, these problems do not exist when this same device is used with any other major operating system.

     

    My Windows 7 64-bit computer is a Sony Viau VGN-SR, using an Intel Core2 Duo P8700 @ 2.53 GHz and 4 GB of ram.

     

    Best...

     

    PS.  Here is another thread where I was discussing this:  http://social.technet.microsoft.com/Forums/en/w7itpromedia/thread/66149e76-cc5a-4f36-9a65-d60b3e170db9?prof=required&ppud=4

     

    Friday, March 19, 2010 9:16 PM
  • I have asus p5q pro 6 gig ram radeon 4850 and quadcore running win 7- 64bit.Running glitch free for months now.  just reformatted and re-installed windows, audio problem is now back. tried many different realtek hi definition audio drivers, bios mods for performance etc, no luck, but my old installation was ok(same specs and os) , then i remembered something i had on my old setup.... large page file on seperate partition /drive. so i got rid of system managed and put 12 gig on seperate partition (min 12000 max 12000as  i have 6gb ram)

    just tested traktor , and it worked ok, and just finished full game of pes 2010 without an audio glitch!!! give it a go, nothing to lose...

     

     

    Wednesday, June 9, 2010 11:31 AM
  • ! BIG THANKS !

    mickey-k - your suggestion really helped a lot!! I struggled for days getting my BOSE Companion 5 to work. The problem started when I reinstalled a DELL Precision 690 for a friend. During this PC reinstall I connected the BOSE system to have some fun while doing all the work. But surprisingly the sound was distorted and even stopped working after a while. The BOSE is connected to one of the Matrox Extio F1220 USB ports. I did not care too much since it was not my PC and also because it was working OK with my old HP XW8200 (even with W7/64).  Now I upgraded to a new Workstation (HP Z800) and unfortunately the problem was even worse as it was with the Dell machine.

    BUT - thanks to your suggestion - I got it fixed.

    Saturday, August 14, 2010 1:21 PM
  • AUDIO CRACKING, LAGGING, BAD FUNCTIONING, IN WIN 7 - SOLUTION

     

    Hi,

     

    I can confirm that this issue is solved by putting the energy power mode up.

     

    This is a huge Win 7 error, bad configuration. They want to show that Win 7 uses less energy, so they put the power given to your application down. IN THE END YOUR AUDIO, WIRELESS OR WITH CABLE, IS BAD FUNCTIONING !

     

    I have 2 laptops, one form HP and one from Packard Bell, and in both cases, sound quality was bad. In the case of HP it was extreme, the sound disappears for 2 seconds, before coming back, and that every 10 seconds ! With my Packard Bell the sound did crack, because here the interruptions are smaller.

     

    I say that it exists on most computers. That windows did configurat too low there standard power configuration, and that everybody suffers from it. In some cases, depending on your computer, you hear it more then in other cases.

     

    After changing the configuration;

     

    control panel/system and security/power options/CREATE A POWER PLAN,

     

    you must, like indicated, create a power plan, because if you only change the power plan setting, that will not work, windows will automatically go back to its initial configuration, ignoring your changes.

     

    So make your new power plan and put HIGH PERFORMANCES.

     

    And then, if you want, you still can change one or tow options, make no energy economies, put always the strongest, the most performance, for your applications.

     

    Then you will be fine. Every thing will be working normally, and I even think that the applications work faster, but that could just be an impression. (When they ask you if you want to use 10 % of your power, put 100 % !)

    Wednesday, March 9, 2011 4:26 PM
  • Hi Jason, God bless you brother. Thank you so much for this info. My Cubase 6 works now perfect with Saffire Pro 24 firewire sound interface. No disturbance, no jitter, glitches... just smooth audio

     

    I use to blame gigabyte for this :D

     

    Thank you so much again...

    Friday, April 8, 2011 7:27 PM