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Windows 10 Update stops at 45% with "Windows could not configure one or more system components" RRS feed

  • Question

  • Hi guys, I note this is an error that has occurred for a number of people. For around 6 months I have been receiving errors with some install files and windows update, which despite the use of the sfc and dism commands, has remained. I could live with this given windows was stable etc, however, the most recent windows update is required to continue to receive security patches etc. I am however stuck in a continuous loop that windows wants to update (my current version is 1607), so it will download, but will then get stuck with the above error, then restore the previous version, before going through the process all over again.

    I would prefer if possible to repair the current installation and update as normal, rather than doing a fresh install from media.

    Could I get some input into what I can do to rectify ?What additional information would you like to be able to troubleshoot further ?

    Regards Carl

    Thursday, February 8, 2018 6:48 AM

Answers

  • The identical iso was used to see if problems with corruption could be fixed.

    From what you reported the operating system corruption remains.

    Were you then able to attempt another upgrade with the latest iso to generate new error messages, error codes, and new logs?

    For the latest upgrade attempts please list all of the steps on the upgrade check list that could not be completed.

    More information is needed on the storage drive.  Some of the steps below may display some information.

    For the latest upgrade attempt with the most recent iso was there a new error message and /or error code? Or did it display again:  0xC1900101 - 0x30018 ?

    Please post new log files and images into the the thread:

    1) Open disk management.
    2) Follow the steps in this link to post a screen shot:
    https://www.tenforums.com/tutorials/2503-disk-management-how-post-screenshot.html

    3) Download and install Minitool partition wizard > post an image into the thread
    http://download.cnet.com/MiniTool-Partition-Wizard-Free-Edition/3000-2094_4-10962200.html

    4) Post new log files into the thread:
    Open administrative command prompt and copy and paste the whole command:
    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    5) Post new Panther logs into the thread:
    setuperr.log
    setupact.log




    Monday, February 19, 2018 1:47 AM

All replies

  • Hello,

    See if this fix helps you:

    https://www.kapilarya.com/windows-could-not-configure-one-or-more-system-components-windows-10

    Hope this helps, Good luck!

    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support [www.kapilarya.com]

    Thursday, February 8, 2018 12:23 PM
  • In the link provided: Step 1 is done (windows is as upto date as it can be, further updates lead to the main issue as stated above). Step 3 is a clean install, which i would like to avoid. so ... step 2

    I cannot attach the setupact.log (and too large for a simple cut and paste of text in the forum), what lines within this log are needed for troubleshooting ?

    Regards Carl

    Thursday, February 8, 2018 8:15 PM
  • Hi Carl,

    Here are some ways may help you solve the problem.

    1. Please refer the following link and run the Windows Update troubleshooter.

        Fix Windows Update issues:

    https://support.microsoft.com/en-us/help/10164 

    2. Reset the Windows Update Components, please refer the following link.

        How do I reset Windows Update components?

       https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components

    3. Rename or delete the edb.log. 

        3.1 Go to Services, and temporarily Stop the "Windows Update" service  

        3.2 Go to c:\windows\softwaredistribution\datastore\logs\  

        3.3 Find the file edb.log  

        3.4 Rename or delete the file  

        3.5 Once the file is renamed or deleted, go back to Services, and Start the "Windows Update" service  

        3.6 Try to run Windows Update again.

    If it still can’t work, in order to troubleshoot the issue deeply, please help us collect the cbs.log (%SYSTEMROOT%\Logs\CBS\CBS.log) , windowsupdate.log (%windir%\windowsupdate.log) , CheckSUR.log (%SYSTEMROOT%\Logs\CBS\CheckSUR.log), then upload the log to OneDrive and paste the link here. We will help you to analyze them.

    Note: If you have any concern about this, please send the logs to tnmff@microsoft.com through email, but it may cause reply delay.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, February 9, 2018 5:46 AM
  • Hi guys,

    still no luck going through the steps suggested

    I have placed the CBS.log, windowsupdate.log as well as the CBSpersist.log and the dism.log.

    note there is no checkSur.log on my system

    https://1drv.ms/f/s!ArO_QHiPI2GIcbIJwIrkTIv_0Qk

    Friday, February 9, 2018 10:55 PM
  • To evaluate the computer environment please post logs for troubleshooting.

    Using administrative command prompt copy and paste this whole command:

    Make sure the default language is English so that the logs can be scanned and read.

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    The command will automatically collect the computer files and place them on the desktop.

    Then use one drive or drop box to place share links into the thread for troubleshooting.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    It will automatically collect these files:  msinfo32, dxdiag, mini dumps, drivers hosts, install, uninstall, services, startup, event viewer files, etc.

    Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"


    Sometimes the dxdiag file needs to be found and saved manually:  In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread
    Saturday, February 10, 2018 7:39 AM
  • Hi guys,

    as requested, the additional system information files have been saved in onedrive

    https://1drv.ms/f/s!ArO_QHiPI2GIe71YfgyoZHYM5o0

    Saturday, February 10, 2018 11:49 AM
  • In order to upgrade Windows the computer needs to have minimum free space.

          Drive: C:
     Free Space: 17.8 GB
    Total Space: 102.5 GB
    File System: NTFS
          Model: Samsung SSD 840 EVO 120G SCSI Disk Device

    The computer will perform better with more free space.

    In order to create a BSOD when there are computer problems a minimum of 25 GB free space is needed.

    1) Please modify the free space on the drive so that there is approximately 30 GB free space.

    2) Find a flash drive that you can format ( > or = 8 GB)

    Create a bootable windows 10 iso:

    https://www.microsoft.com/en-us/software-download/windows10

    3) The current windows version and build:  Version 10.0.14393 Build 14393

    What happened with the prior upgrades?  Were there error messages or error codes?

    4) If Ccleaner is in use on the computer > click the windows 10 > scroll down to system and advanced > post an image into the thread.

    5) In the left lower corner search type:  clean > open disk cleanup > scroll up and down > post images into the thread

    6) In the left lower corner search type:  system > open system control panel > on the left pane click advanced system settings > under startup and recovery click settings > post an image into the thread.

    7) Open disk management > widen the columns so that the contents of each row is in full view and nothing is cut off.  Post an image into the thread. See this link:

    https://www.tenforums.com/tutorials/2503-disk-management-how-post-screenshot.html

    Saturday, February 10, 2018 12:02 PM
  • 1 done. 2 done. 3 previous updates were ok until late last year. 4. CCleaner is in use, but no advanced options selected. 4. Disk clean image


    5 startup and recovery image


    7 disk management image

    The site will not let me paste in images. Is there a trick to acheive this ?

    Saturday, February 10, 2018 11:04 PM
  • Please use one drive or drop box share links to post images into the thread.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    Sunday, February 11, 2018 12:12 AM
  • Images and all files as required above in onedrive

    https://1drv.ms/f/s!ArO_QHiPI2GIgQAczJCu32Eom5yY

    Sunday, February 11, 2018 12:34 PM
  • The files that were posted displayed:

         Drive: C:
     Free Space: 17.8 GB
    Total Space: 102.5 GB
    File System: NTFS
          Model: Samsung SSD 840 EVO 120G SCSI Disk Device

    In order to uprade a minimum of 18 GB free space is needed.

    In order to produce and maintain BSOD memory dump files a minimum of 25 GB free space is needed.

    So that Windows performance is improved please make sure that there is > 30 GB free space.

    1) For startup and recovery:

    a) un-check automatically restart

    b) change write debugging information to automatic memory dump

    2) For Ccleaner:

    The image only displayed advanced and did not display system.

    a) please post an image of the boxes for system

    3) For disk cleanup:

    a) There is a scroll bar on the right > please scroll up and down and post multiple images into the thread so that all of boxes can be viewed.

    The log files were cleaned.

    The logs now only date to 2/10 2018.

    In order to provide help with the failed upgrade log files are needed to find the underlying problems.

    Please make sure that files are no longer cleaned with Ccleaner, disk cleanup, etc. so that the failed upgrade can be troubleshooted.

    4) list all antivirus product currently in use on the computer (always on and manual)

    5) list all antivirus products that were used at any time after the upgrade to 

    Version 10.0.14393 Build 14393

    6) list any drive encryption software in use besides Microsoft software

    7) Open administrative command prompt and type or copy and paste:

    8) sfc /scannow

    9) dism /online /cleanup-image /scanhealth

    10) dism /online /cleanup-image /restorehealth

    11) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    12) Open administrative command prompt and type or copy and paste: chkdsk /x /f /r

    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    Run the command on all drives using the syntax: chkdsk /x /f /r C: or chkdsk /x /f /r D: changing the drive letter to the applicable drive.
    This may take many hours to run so plan to run it overnight.

    13) Use the information in this link to find the chkdsk report in the event viewer.  Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials 
    https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html

      

    14) The BIOS: Version/Date American Megatrends Inc. V17.6, 05-Nov-13   SMBIOS Version 2.7
    Please check to see that this is the most up to date version for the BIOS.

    15) Open the website for the computer or motherboard manufacturer > enter the product or serial number or model > select the operating system > view drivers > post a URL or hyperlink into the thread.




    Sunday, February 11, 2018 4:51 PM
  • 1 disk space has been created

    further mages for ccleaner etc at https://1drv.ms/f/s!ArO_QHiPI2GIgQd3ndOLgiW5VLsb

    4 and 5 - Windows defender, malwarebytes manually run when required

    6) No drive encryption

    7)Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0

    Image Version: 10.0.14393.0

    [==========================100.0%==========================] The component store is repairable.
    The operation completed successfully.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0

    Image Version: 10.0.14393.0

    [===========================96.9%========================  ]
    Error: 0x800f081f

    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>

    14 and 15) Home built pc. Motherboard https://www.msi.com/Motherboard/X79A-GD45-Plus.html There are certainly newer bios versions available on the site. I have never flashed the bios however. Do I need to update bios ? I have included an image of the bios and driver page from the MSI website for my MB

    Sunday, February 11, 2018 10:37 PM
  • 1) For disk cleanup:

    a) un-check Windows error reporting

    b) un-check memory dumps

    2) For disk cleanup

    a) click clean up system files to delete 34.2 MB

    The scannow and restorehealth displayed corruption or problems fixing corruption.

    These may prevent the upgrade.

    3) Find 2 flash drives that you can format (> or = 8 GB)

    4) Create a bootable windows 10 iso: (latest version and build)

    https://www.microsoft.com/en-us/software-download/windows10

    5) Create a windows 10 iso that matches the windows 10 version and build:

    http://windowsiso.net/windows-10-iso/windows-10-th2-download-build-10586/windows-10-th2-iso-download-standard/

    6) Report into the thread when you have the bootable iso ready.

    7) Backup all files to another drive

    8) Make a backup image using Macrium:

    https://www.macrium.com/reflectfree

    9) Make a brand new restore point

    10) The plan is to fix the corruption using the iso files.

    11) If the corruption cannot be fixed then an in place upgrade repair will be attempted with the identical iso.

    12) if the corruption cannot be fixed with the identical iso it will be attempted with the most current is.

    13) if the corruption cannot be fixed the plan is for you to clean install Windows 10 version 1709

    Review these links:

    https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html

    https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

    https://www.tenforums.com/tutorials/7808-use-dism-repair-windows-10-image.html

    14) For the Windows 10 upgrade please have the most up to date BIOS and drivers.

    15) This link is written for IT professionals but review it to get a general idea about failed upgrades and factors that may need to be changed to improve the likelihood of a successful upgrade:

    https://docs.microsoft.com/en-us/windows/deployment/upgrade/resolve-windows-10-upgrade-errors

    16) The computer will need to be in clean boot for the next upgrade attempt.  See the links in the upgrade check list.

    17) See this Upgrade check list:

    UPGRADE CHECK LIST:
    Run through this check list before the next upgrade attempt:

    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    bluetoot devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card,



    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor

    Any of these that have been done in the past week are not necessary to repeat:


    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /x /f /r 
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials 

    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow 
    dism /online /cleanup-image /restorehealth 
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    5) update windows (have all recommended updates installed) and reboot after updates

    6) uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)

    7) Verify that the drive has > 30 GB free space (At least 25 GB is needed for creating dumps)

    8) Place the computer in clean boot:
    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    9) Remove all unused SATA devices (There should only be 1 drive connected at the time of the upgrade)

    10) Uninstall non-Microsoft disk encryption software

    11) Run disk cleanup to clean temporary and system files

    Sunday, February 11, 2018 11:25 PM
  • Checkdiskreport added as text file in onedrive.

    I have the iso images on USB ready to go.

    Should I first flash the bios and drivers for the MB ?

    Monday, February 12, 2018 7:12 AM
  • Either is Okay.

    Please post all new files in the newest post so that there is no back and forth and there is flow to the thread.

    Monday, February 12, 2018 7:43 AM
  • OK.

    MB and bios flashed to latest versions.

    I have repeated steps above and the new files for troubleeshooting are at https://1drv.ms/f/s!ArO_QHiPI2GIgRvtXfaAL-L9AQXN

    An in place repair/upgrade with new bootable USB (using media creation toll) failed with error 0xc1900101 0x30018 first_boot sysprep

    When I peform a dism repair pointing at the install.wim or esd files of the current and old build iso, i get a message Source files not found

    Are there any further steps ?

    Wednesday, February 14, 2018 2:43 AM
  • 1) For Ccleaner:
    a) un-check memory dumps
    b) un-check Windows error reporting

    2) For disk cleanup:
    a) click clean up system files

    3) For the next upgrade attempt make sure that there is only 1 disk physically connected to the computer:
    (disconnect disk 0 and disk 2)

    4) The chkdsk /x /f /r report displayed:
    Correcting errors in the Volume Bitmap.
    Windows has made corrections to the file system.

    5) Which steps were you able or not able to perform before the last upgrade?
    a) Was the chkdsk /x /f /r done before or after?
    b) Was disk clean up done before or after?
    c) Was clean boot performed?
    d) Was only 1 drive connected at the time of the upgrade attempt?

    e) Were all peripherals disconnected at the time of the upgrade (USB dongle, speakers, all drives except the windows drive, bluetooth, printers, HDMI cables, internet, wireless, etc.)?

    6) Run down the upgrade check list and indicate which steps are ready or not ready for the next upgrade attempt. 

    7) Was the latest upgrade attempt (in place upgrade repair) done with the windows 10 iso version 14393? 

    8) Was the latest upgrade attempt done (in place upgrade repair) done with windows 10 iso version 1709?

    9) Download and install:  Everything search:  https://www.voidtools.com/

    10) Use Everything to search for these folders and files and post any of the files found into the thread:

    PANTHER logs
    C:\Windows\Panther
    setuperr.log
    setupact.log
    Setupmem.dmp
    setupapi.dev.log
    BlueBox.log
    Event logs (*.evtx)
    C:\$Windows.~BT\Sources\Rollback
    $Windows.~bt\Sources\Rollback\setupmem.dmp
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    $Windows.~bt\Sources\Rollback*.evtx
    $Windows.~BT\Sources\Panther\UnattendGC
    miglog.xml
    Windows\Logs\Mosetup
    .
    .
    .
    .
    .
    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0

    Image Version: 10.0.14393.0

    [===========================96.9%========================  ]
    Error: 0x800f081f

    2018-02-13 17:27:05, Error                 DISM   DISM Package Manager: PID=11192 TID=9944 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f081f)

    2018-02-13 17:27:16, Error                 DISM   DISM Package Manager: PID=11192 TID=9944 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f081f)
    2018-02-13 17:27:16, Error                 DISM   DISM Package Manager: PID=11192 TID=9944 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)

    2018-02-13 02:19:29, Info                  CBS    Failed to unload offline registry: {bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/$WINDOWS.~BT/NewOS/Windows/System32/config/DRIVERS, the client may still need it open. [HRESULT = 0x80070005 - E_ACCESSDENIED]

    2018-02-13 17:11:33, Info                  CSI    00006a2d [SR] Could not reproject corrupted file \??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\ODBC Data Sources (32-bit).lnk; source file in store is also corrupted

    Wednesday, February 14, 2018 5:45 AM
  • Hi guys,

    Unchecked ccleaner as noted (although I have not used recently)

    I have deleted system files in disk cleaner as requested.

    Note I am currently in a perpetual loop. Windows looking to upgrade, the upgrade fails (as above at 45%) and then it reverts to previous windows version.

    Checkdisk was performed before latest upgrade and repair attempts. The maunual update and repairs were done under a clean boot. All drives were connected (I missed this suggestion previously), however, all other steps in the upgrade check list were performed. I disconnected all peripherals.

    Latest upgrade/repair was done with the 1709 iso/usb created using the media creation tool.

    Before i search for the logs, what type of upgrade or repar wuld you like me to perform so you get the best set of information ? (keeping in mind windows update has me in a loop at the moment, so will likely be overwriting some of these logs each time)

    Wednesday, February 14, 2018 8:17 AM
  • 1) Back up all files to another drive or to the cloud

    2) Make a backup image using Macrium:

    https://www.macrium.com/reflectfree

    3) If you are able to upgrade after troubleshooting steps plan to use backup images in the future.

    This will save you if there is operating system or registry corruption, boot problems, malware, etc.

    https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html

    4) The identical windows iso was to be run as an in place repair to see if it could fix the corruption with the operating system.  Was this done?  If so what happened during the process?  Was there an error message or error code?  Did it have the same or different result as the most up to date windows 10 iso?

    5) Open administrative command prompt and copy and paste all of these commands:  

    (They can be done one at a time or all at once)

      net stop bits

      net stop wuauserv

      net stop appidsvc

      net stop cryptsvc

      ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

      ren C:\Windows\System32\catroot2 catroot2.old

      net start bits

      net start wuauserv

      net start appidsvc

      net start cryptsvc

    6) Make sure that the computer is in clean boot:

    a) all Microsoft services are on and all non-Microsoft are off for boot with msconfig

    b) all startup programs are disabled using task manager

    7) Run Ccleaner with the settings per the earlier posts

    8) Attempt a repair with the identical iso first.  Report into the thread whether it was or was not able to complete without an error message or code.

    9) After this step run these commands:

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    If you can fix the operating system corruption it may improve the likely of success for the upgrade.

    If the identical iso is unable to repair the operating system the proceed with the latest Windows 10 iso in place upgrade repair:

    https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

    5) Run through the upgrade checklist again before the in place upgrade repair with the iso.

    Make sure all antivirus and encryption software are uninstalled that are non Microsoft products.

    Only have 3 items attached to the computer:  wired keyboard and mouse and monitor.

    Make sure there is only 1 drive, the windows drive connected.

    Make sure the drive has > 30 GB free space.

    Disconnect internet, wireless, USB dongles, HDMI cables, printers, etc.


    Then if the in place upgrade fails post into the thread the latest Panther logs.

    Please do not submit any old Panther logs.

    This was the error and code that you had posted in the earlier post:  0xc1900101 0x30018

    This was the reference that was provided earlier:  https://docs.microsoft.com/en-us/windows/deployment/upgrade/resolve-windows-10-upgrade-errors

    Code
    0xC1900101 - 0x30018
    Cause
    A device driver has stopped responding to setup.exe during the upgrade process.
    Mitigation
    Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display. 
    Contact your hardware vendor to obtain updated device drivers. 
    Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process.

    The Panther logs are in code and many of the clause are general or ambiguous.

    So if there is another failure the focus will be on hardware or drivers

    Wednesday, February 14, 2018 10:03 AM
  • Scream !!

    I ran through steps above, readied for another repair install etc. I now get an error during the repair install that (something went wrong. Setup has failed to validate the product key), and also now when I try to run the windows update assistant i get error code 0x8007003

    Thursday, February 15, 2018 9:56 PM
  • This is a link for 0x8007003

    https://answers.microsoft.com/en-us/windows/forum/all/error-8007003-on-an-update/fad2bd8d-2b0b-4c70-9c31-20556bc6d8b1

    Friday, February 16, 2018 1:25 PM
  • Hi guys,

    The error above, appears that when I disable my storage drive (not the windows SSD I have), the installs fail. It would appear that the storage drive forms part of my "digital signature" that is required for microsoft to recognize my windows as activated.

    An in place repeir with the current matched iso version however is not possible. I get a message that i cannot keep personal files andfolders as my windows may be installed in an unsupported directory.

    Sunday, February 18, 2018 10:51 PM
  • The identical iso was used to see if problems with corruption could be fixed.

    From what you reported the operating system corruption remains.

    Were you then able to attempt another upgrade with the latest iso to generate new error messages, error codes, and new logs?

    For the latest upgrade attempts please list all of the steps on the upgrade check list that could not be completed.

    More information is needed on the storage drive.  Some of the steps below may display some information.

    For the latest upgrade attempt with the most recent iso was there a new error message and /or error code? Or did it display again:  0xC1900101 - 0x30018 ?

    Please post new log files and images into the the thread:

    1) Open disk management.
    2) Follow the steps in this link to post a screen shot:
    https://www.tenforums.com/tutorials/2503-disk-management-how-post-screenshot.html

    3) Download and install Minitool partition wizard > post an image into the thread
    http://download.cnet.com/MiniTool-Partition-Wizard-Free-Edition/3000-2094_4-10962200.html

    4) Post new log files into the thread:
    Open administrative command prompt and copy and paste the whole command:
    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    5) Post new Panther logs into the thread:
    setuperr.log
    setupact.log




    Monday, February 19, 2018 1:47 AM
  • Hi all,

    thankyou to all for your input and help. As above, the repair install with current version failed. Was also running into issues when all devices removed (including the storage/non-OS drive), but when repeating all the steps again with the storage drive re-enabled, the windows upgrade using the current version iso has succeeded. PC is now at Version 1709 (OS build 16299.125) and below is the screen shot for the current sfc and dism results.

    Thankyou again for all your help.

    Microsoft Windows [Version 10.0.16299.125]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files and successfully repaired
    them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\WINDOWS\system32> dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.16299.15

    Image Version: 10.0.16299.125

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>

    Monday, February 19, 2018 12:30 PM
  • CarlMuhl,

    That's great news.

    You are welcome.

    When sfc /scannow finds corruption that it cannot fix the restorehealth switch is used.

    After running the restorehealth command please run again the scannow command to see whether the fix was temporary or permanent.

    This will be useful in the future as you will then know whether there is a new or persistent problem.

    Once you have a stable computer environment perform the following steps:

    a) Make a backup image using Macrium:

    https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html

    https://www.tenforums.com/tutorials/85198-use-macrium-reflect-rescue-media-fix-windows-boot-issues.html

    Tuesday, February 20, 2018 2:43 AM