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Windows Hello Face RRS feed

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  • Not all webcams or cameras work with Windows Hello, since the feature requires a relatively sophisticated camera that can sense depth for greater accuracy using near infrared imaging.
    Some cameras that are Windows Hello compatible include the LilBit Face Recognition USB IR Camera, Mouse Facial Recognition camera, and the Logitech BRIO webcam.

    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    Saturday, November 30, 2019 2:41 PM
  • Hi,

     

    Here are a few compatible webcams you can give a try:

    https://lensxp.com/best-windows-hello-compatible-webcams/

    Note: This is a third-party link and we do not have any guarantees on this website. And Microsoft does not make any guarantees about the content.

     

    If Windows Hello compatible camera stopped working, you could try the method below:

    Right click  two files HelloFace.inf and HelloFaceMigration.inf in C:\Windows\System32\WinBioPlugIns\FaceDriver, select "Install", then restart to see if it works.

     

    Hope above information can help you.


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    Monday, December 2, 2019 3:20 AM
  • Hi,

     

    Was your issue solved?

     

    If the reply helped you, please remember to mark it as an answer.

     

    If no, please reply and tell us the current situation in order to provide further help.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, December 6, 2019 6:41 AM