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Windows 7 x64 RC "not genuine" despite key being from Microsoft

    Question

  • Hi

    I downloaded Windows 7 Ultimate RC x64 some time ago. Yesterday, without warning, Windows had de-activated and still says I am not geuine despite going to "RUN" and running "slui.exe 3" and trying to re-enter my Key.

    I have checked the time and date in the BIOS and the System clock too. - I did reset the motherboard by removing the CMOS BAttery immediately before the problem occurred.

    I am totally stuck
    Thursday, August 06, 2009 9:17 AM

Answers

  • Hello guys,
    Even i had the error on my activation of windows 7 ultimate edition, the simple workaround is to go login to your Router login url http://192.168.1.1/ (URL changes depend upon router manufacture) 

    login with username: admin password: password or admin

    then go and disable DHCP once done click save and reboot your Modem. Once done re-try windows activation this would work perfectly.

    What happens when you buy OS which has "activation on geographic locations" Microsoft check's with your ISP info, if your DHCP is on then it gives you IP as 192.168.1.3 something like that and Microsoft using that IP can't fetch your ISP details.

    Regards,
    ZAK
    www.iloveuzak.com
    Saturday, October 24, 2009 6:41 AM

All replies

  • Type the command slmgr /dlv and see what it says.

    And if any one knows where the activation logs are stored, give me a post.
    Thursday, August 06, 2009 9:31 AM
  • [Strings]
    L_optInstallProductKey="ipk"
    L_optInstallProductKeyUsage="Install product key (replaces existing key)"
    L_optUninstallProductKey="upk"
    L_optUninstallProductKeyUsage="Uninstall product key"
    L_optActivateProduct="ato"
    L_optActivateProductUsage="Activate Windows"
    L_optDisplayInformation="dli"
    L_optDisplayInformationUsage="Display license information (default: current license)"
    L_optDisplayInformationVerbose="dlv"
    L_optDisplayInformationUsageVerbose="Display detailed license information (default: current license)"
    L_optExpirationDatime="xpr"
    L_optExpirationDatimeUsage="Expiration date for current license state"
    L_optClearPKeyFromRegistry="cpky"
    L_optClearPKeyFromRegistryUsage="Clear product key from the registry (prevents disclosure attacks)"
    L_optInstallLicense="ilc"
    L_optInstallLicenseUsage="Install license"
    L_optReinstallLicenses="rilc"
    L_optReinstallLicensesUsage="Re-install system license files"
    L_optDisplayIID="dti"
    L_optDisplayIIDUsage="Display Installation ID for offline activation"
    L_optPhoneActivateProduct="atp"
    L_optPhoneActivateProductUsage="Activate product with user-provided Confirmation ID"
    L_optReArmWindows="rearm"
    L_optReArmWindowsUsage="Reset the licensing status of the machine"
    L_optSetKmsName="skms"
    L_optSetKmsNameUsage="Set the name and/or the port for the KMS computer this machine will use. IPv6 address must be specified in the format [hostname]:port"
    L_optClearKmsName="ckms"
    L_optClearKmsNameUsage="Clear name of KMS computer used (sets the port to the default)"
    L_optSetKmsHostCaching="skhc"
    L_optSetKmsHostCachingUsage="Enable KMS host caching"
    L_optClearKmsHostCaching="ckhc"
    L_optClearKmsHostCachingUsage="Disable KMS host caching"
    L_optSetActivationInterval="sai"
    L_optSetActivationIntervalUsage="Set interval (minutes) for unactivated clients to attempt KMS connection. The activation interval must be between 15 minutes (min) and 30 days (max) although the default (2 hours) is recommended."
    L_optSetRenewalInterval="sri"
    L_optSetRenewalIntervalUsage="Set renewal interval (minutes) for activated clients to attempt KMS connection. The renewal interval must be between 15 minutes (min) and 30 days (max) although the default (7 days) is recommended."
    L_optSetKmsListenPort="sprt"
    L_optSetKmsListenPortUsage="Set TCP port KMS will use to communicate with clients"
    L_optSetDNS="sdns"
    L_optSetDNSUsage="Enable DNS publishing by KMS (default)"
    L_optClearDNS="cdns"
    L_optClearDNSUsage="Disable DNS publishing by KMS"
    L_optSetNormalPriority="spri"
    L_optSetNormalPriorityUsage="Set KMS priority to normal (default)"
    L_optClearNormalPriority="cpri"
    L_optClearNormalPriorityUsage="Set KMS priority to low"
    L_optListInstalledILs="lil"
    L_optListInstalledILsUsage="List installed Token-based Activation Issuance Licenses"
    L_optRemoveInstalledIL="ril"
    L_optRemoveInstalledILUsage="Remove installed Token-based Activation Issuance License"
    L_optClearTkaOnly="ctao"
    L_optClearTkaOnlyUsage="Clear Token-based Activation Only flag (default)"
    L_optSetTkaOnly="stao"
    L_optSetTkaOnlyUsage="Set Token-based Activation Only flag"
    L_optListTkaCerts="ltc"
    L_optListTkaCertsUsage="List Token-based Activation Certificates"
    L_optForceTkaActivation="fta"
    L_optForceTkaActivationUsage="Force Token-based Activation"
    L_ParamsActivationID="<Activation ID>"
    L_ParamsActivationIDOptional="[Activation ID]"
    L_ParamsActIDOptional="[Activation ID | All]"
    L_ParamsProductKey="<Product Key>"
    L_ParamsLicenseFile="<License file>"
    L_ParamsPhoneActivate="<Confirmation ID>"
    L_ParamsSetKms="<Name[:Port] | : port> [Activation ID]"
    L_ParamsSetListenKmsPort="<Port>"
    L_ParamsSetActivationInterval="<Activation Interval>"
    L_ParamsSetRenewalInterval="<Renewal Interval>"
    L_ParamsRemoveInstalledIL="<ILID> <ILvID>"
    L_ParamsForceTkaActivation="<Certificate Thumbprint> [<PIN>]"
    L_MsgHelp_1="Windows Software Licensing Management Tool"
    L_MsgHelp_2="Usage: slmgr.vbs [MachineName [User Password]] [<Option>]"
    L_MsgHelp_3="MachineName: Name of remote machine (default is local machine)"
    L_MsgHelp_4="User:        Account with required privilege on remote machine"
    L_MsgHelp_5="Password:    password for the previous account"
    L_MsgGlobalOptions="Global Options:"
    L_MsgAdvancedOptions="Advanced Options:"
    L_MsgKmsClientOptions="Volume Licensing: Key Management Service (KMS) Client Options:"
    L_MsgKmsOptions="Volume Licensing: Key Management Service (KMS) Options:"
    L_MsgTkaClientOptions="Volume Licensing: Token-based Activation Options:"
    L_MsgInvalidOptions="Invalid combination of command parameters."
    L_MsgUnrecognizedOption="Unrecognized option: "
    L_MsgErrorProductNotFound="Error: product not found."
    L_MsgClearedPKey="Product key from registry cleared successfully."
    L_MsgInstalledPKey="Installed product key %PKEY% successfully."
    L_MsgUninstalledPKey="Uninstalled product key successfully."
    L_MsgErrorPKey="Error: product key not found."
    L_MsgInstallationID="Installation ID: "
    L_MsgPhoneNumbers="Product activation telephone numbers can be obtained by searching the phone.inf file for the appropriate phone number for your location/country. You can open the phone.inf file from a Command Prompt or the Start Menu by running: notepad %systemroot%\system32\sppui\phone.inf"
    L_MsgActivating="Activating %PRODUCTNAME% (%PRODUCTID%) ..."
    L_MsgActivated="Product activated successfully."
    L_MsgActivated_Failed="Error: Product activation failed."
    L_MsgConfID="Confirmation ID for product %ACTID% deposited successfully."
    L_MsgErrorDescription="Error description: "
    L_MsgErrorConnection="Error 0x%ERRCODE% occurred in connecting to server %COMPUTERNAME%."
    L_MsgInfoRemoteConnection="Connected to server %COMPUTERNAME%."
    L_MsgErrorConnectionRegistry="Error 0x%ERRCODE% occurred in connecting to the registry on server %COMPUTERNAME%."
    L_MsgErrorImpersonation="Error 0x%ERRCODE% occurred in setting impersonation level."
    L_MsgErrorAuthenticationLevel="Error 0x%ERRCODE% occurred in setting authentication level."
    L_MsgErrorWMI="Error 0x%ERRCODE% occurred in creating a locator object."
    L_MsgErrorText_6="On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x%ERRCODE%' to display the error text."
    L_MsgErrorText_8="Error: "
    L_MsgErrorText_9="Error: option %OPTION% needs %PARAM%"
    L_MsgErrorText_11="The machine is running within the non-genuine grace period. Run 'slui.exe' to go online and make the machine genuine."
    L_MsgErrorText_12="Windows is running within the non-genuine notification period. Run 'slui.exe' to go online and validate Windows."
    L_MsgLicenseFile="License file %LICENSEFILE% installed successfully."
    L_MsgKmsPriSetToLow="KMS priority set to Low"
    L_MsgKmsPriSetToNormal="KMS priority set to Normal"
    L_MsgWarningKmsPri="Warning: Priority can only be set on a KMS machine that is also activated."
    L_MsgKmsDnsPublishingDisabled="DNS publishing disabled"
    L_MsgKmsDnsPublishingEnabled="DNS publishing enabled"
    L_MsgKmsDnsPublishingWarning="Warning: DNS Publishing can only be set on a KMS machine that is also activated."
    L_MsgKmsPortSet="KMS port set to %PORT% successfully."
    L_MsgWarningKmsReboot="Warning: a KMS reboot is needed for this setting to take effect."
    L_MsgWarningKmsPort="Warning: KMS port can only be set on a KMS machine that is also activated."
    L_MsgRenewalSet="Volume renewal interval set to %RENEWAL% minutes successfully."
    L_MsgWarningRenewal="Warning: Volume renewal interval can only be set on a KMS machine that is also activated."
    L_MsgActivationSet="Volume activation interval set to %ACTIVATION% minutes successfully."
    L_MsgWarningActivation="Warning: Volume activation interval can only be set on a KMS machine that is also activated."
    L_MsgKmsNameSet="Key Management Service machine name set to %KMS% successfully."
    L_MsgKmsNameCleared="Key Management Service machine name cleared successfully."
    L_MsgKmsHostCachingDisabled="KMS host caching is disabled"
    L_MsgKmsHostCachingEnabled="KMS host caching is enabled"
    L_MsgErrorActivationID="Error: Activation ID (%ActID%) not found."
    L_MsgRearm_1="Command completed successfully."
    L_MsgRearm_2="Please restart the system for the changes to take effect."
    L_MsgRemainingWindowsRearmCount="Remaining Windows rearm count: %COUNT%"
    L_MsgLicenseStatusUnlicensed="Unlicensed"
    L_MsgLicenseStatusVL="Volume activation will expire %ENDDATE%"
    L_MsgLicenseStatusTBL="Timebased activation will expire %ENDDATE%"
    L_MsgLicenseStatusLicensed="The machine is permanently activated."
    L_MsgLicenseStatusInitialGrace="Initial grace period ends %ENDDATE%"
    L_MsgLicenseStatusAdditionalGrace="Additional grace period ends %ENDDATE%"
    L_MsgLicenseStatusNonGenuineGrace="Non-genuine grace period ends %ENDDATE%"
    L_MsgLicenseStatusNotification="Windows is in Notification mode"
    L_MsgLicenseStatusExtendedGrace="Extended grace period ends %ENDDATE%"
    L_MsgLicenseStatusUnlicensed_1="License Status: Unlicensed"
    L_MsgLicenseStatusLicensed_1="License Status: Licensed"
    L_MsgLicenseStatusVL_1="Volume activation expiration: %MINUTE% minute(s) (%DAY% day(s))"
    L_MsgLicenseStatusTBL_1="Timebased activation expiration: %MINUTE% minute(s) (%DAY% day(s))"
    L_MsgLicenseStatusInitialGrace_1="License Status: Initial grace period"
    L_MsgLicenseStatusAdditionalGrace_1="License Status: Additional grace period (KMS license expired or hardware out of tolerance)"
    L_MsgLicenseStatusNonGenuineGrace_1="License Status: Non-genuine grace period."
    L_MsgLicenseStatusNotification_1="License Status: Notification"
    L_MsgLicenseStatusExtendedGrace_1="License Status: Extended grace period"
    L_MsgNotificationErrorReasonNonGenuine="Notification Reason: 0x%ERRCODE% (non-genuine)."
    L_MsgNotificationErrorReasonExpiration="Notification Reason: 0x%ERRCODE% (grace time expired)."
    L_MsgNotificationErrorReasonOther="Notification Reason: 0x%ERRCODE%."
    L_MsgLicenseStatusTimeRemaining="Time remaining: %MINUTE% minute(s) (%DAY% day(s))"
    L_MsgLicenseStatusUnknown="License Status: Unknown"
    L_MsgLicenseStatusEvalEndData="Evaluation End Date: "
    L_MsgReinstallingLicenses="Re-installing license files ..."
    L_MsgLicensesReinstalled="License files re-installed successfully."
    L_MsgServiceVersion="Software licensing service version: "
    L_MsgProductName="Name: "
    L_MsgProductDesc="Description: "
    L_MsgActID="Activation ID: "
    L_MsgAppID="Application ID: "
    L_MsgPID4="Extended PID: "
    L_MsgProcessorCertUrl="Processor Certificate URL: "
    L_MsgMachineCertUrl="Machine Certificate URL: "
    L_MsgUseLicenseCertUrl="Use License URL: "
    L_MsgPKeyCertUrl="Product Key Certificate URL: "
    L_MsgPartialPKey="Partial Product Key: "
    L_MsgErrorLicenseNotInUse="This license is not in use."
    L_MsgKmsInfo="Key Management Service client information"
    L_MsgCmid="Client Machine ID (CMID): "
    L_MsgRegisteredKmsName="Registered KMS machine name: "
    L_MsgKmsFromDnsUnavailable="DNS auto-discovery: KMS name not available"
    L_MsgKmsFromDns="KMS machine name from DNS: "
    L_MsgKmsPID4="KMS machine extended PID: "
    L_MsgActivationInterval="Activation interval: %INTERVAL% minutes"
    L_MsgRenewalInterval="Renewal interval: %INTERVAL% minutes"
    L_MsgKmsEnabled="Key Management Service is enabled on this machine"
    L_MsgKmsCurrentCount="Current count: "
    L_MsgKmsListeningOnPort="Listening on Port: "
    L_MsgKmsPriNormal="KMS priority: Normal"
    L_MsgKmsPriLow="KMS priority: Low"
    L_MsgInvalidDataError="Error: The data is invalid"
    L_MsgUndeterminedPrimaryKey="Warning: SLMGR was not able to validate the current product key for Windows. Please upgrade to the latest service pack."
    L_MsgUndeterminedPrimaryKeyOperation="Warning: This operation may affect more than one target license.  Please verify the results."
    L_MsgUndeterminedOperationFormat="Processing the license for %PRODUCTDESCRIPTION% (%PRODUCTID%)."
    L_MsgPleaseActivateRefreshKMSInfo="Please use slmgr.vbs /ato to activate and update KMS client information in order to update values."
    L_MsgKmsCumulativeRequestsFromClients="Key Management Service cumulative requests received from clients"
    L_MsgKmsTotalRequestsRecieved="Total requests received: "
    L_MsgKmsFailedRequestsReceived="Failed requests received: "
    L_MsgKmsRequestsWithStatusUnlicensed="Requests with License Status Unlicensed: "
    L_MsgKmsRequestsWithStatusLicensed="Requests with License Status Licensed: "
    L_MsgKmsRequestsWithStatusInitialGrace="Requests with License Status Initial grace period: "
    L_MsgKmsRequestsWithStatusLicenseExpiredOrHwidOot="Requests with License Status License expired or Hardware out of tolerance: "
    L_MsgKmsRequestsWithStatusNonGenuineGrace="Requests with License Status Non-genuine grace period: "
    L_MsgKmsRequestsWithStatusNotification="Requests with License Status Notification: "
    L_MsgRemoteWmiVersionMismatch="The remote machine does not support this version of SLMgr.vbs"
    L_MsgTkaLicenses="Token-based Activation Issuance Licenses:"
    L_MsgTkaLicenseHeader="%ILID%    %ILVID%"
    L_MsgTkaLicenseILID="License ID (ILID): %ILID%"
    L_MsgTkaLicenseILVID="Version ID (ILvID): %ILVID%"
    L_MsgTkaLicenseExpiration="Valid to: %TODATE%"
    L_MsgTkaLicenseAdditionalInfo="Additional Information: %MOREINFO%"
    L_MsgTkaLicenseAuthZStatus="Error: 0x%ERRCODE%"
    L_MsgTkaLicenseDescr="Description: %DESC%"
    L_MsgTkaLicenseNone="No licenses found."
    L_MsgTkaRemoving="Removing Token-based Activation License ..."
    L_MsgTkaRemovedItem="Removed license with SLID=%SLID%."
    L_MsgTkaRemovedNone="No licenses found."
    L_MsgTkaInfoAdditionalInfo="Additional Information: %MOREINFO%"
    L_MsgTkaInfo="Token-based Activation information"
    L_MsgTkaInfoILID="License ID (ILID): %ILID%"
    L_MsgTkaInfoILVID="Version ID (ILvID): %ILVID%"
    L_MsgTkaInfoGrantNo="Grant Number: %GRANTNO%"
    L_MsgTkaInfoThumbprint="Certificate Thumbprint: %THUMBPRINT%"
    L_MsgTkaTaoSet="The machine will activate via Token-based Activation only"
    L_MsgTkaTaoClear="The machine will activate via KMS and Token-based Activation"
    L_MsgTkaCertThumbprint="Thumbprint: %THUMBPRINT%"
    L_MsgTkaCertSubject="Subject: %SUBJECT%"
    L_MsgTkaCertIssuer="Issuer: %ISSUER%"
    L_MsgTkaCertValidFrom="Valid from: %FROMDATE%"
    L_MsgTkaCertValidTo="Valid to: %TODATE%"
    L_MsgCurrentTrustedTime="Trusted time: "
    L_MsgError_C004C001="The activation server determined the specified product key is invalid"
    L_MsgError_C004C003="The activation server determined the specified product key is blocked"
    L_MsgError_C004C017="The activation server determined the specified product key has been blocked for this geographic location."
    L_MsgError_C004B100="The activation server determined that the computer could not be activated"
    L_MsgError_C004C008="The activation server determined that the specified product key could not be used"
    L_MsgError_C004C020="The activation server reported that the Multiple Activation Key has exceeded its limit"
    L_MsgError_C004C021="The activation server reported that the Multiple Activation Key extension limit has been exceeded"
    L_MsgError_C004D307="The maximum allowed number of re-arms has been exceeded. You must re-install the OS before trying to re-arm again"
    L_MsgError_C004F009="The software Licensing Service reported that the grace period expired"
    L_MsgError_C004F00F="The Software Licensing Server reported that the hardware ID binding is beyond level of tolerance"
    L_MsgError_C004F014="The Software Licensing Service reported that the product key is not available"
    L_MsgError_C004F025="Access denied: the requested action requires elevated privileges"
    L_MsgError_C004F02C="The software Licensing Service reported that the format for the offline activation data is incorrect"
    L_MsgError_C004F035="The software Licensing Service reported that the computer could not be activated with a Volume license product key. Volume licensed systems require upgrading from a qualified operating system. Please contact your system administrator or use a different type of key"
    L_MsgError_C004F038="The software Licensing Service reported that the computer could not be activated. The count reported by your Key Management Service (KMS) is insufficient. Please contact your system administrator"
    L_MsgError_C004F039="The software Licensing Service reported that the computer could not be activated. The Key Management Service (KMS) is not enabled"
    L_MsgError_C004F041="The software Licensing Service determined that the Key Management Server (KMS) is not activated. KMS needs to be activated"
    L_MsgError_C004F042="The software Licensing Service determined that the specified Key Management Service (KMS) cannot be used"
    L_MsgError_C004F050="The Software Licensing Service reported that the product key is invalid"
    L_MsgError_C004F051="The software Licensing Service reported that the product key is blocked"
    L_MsgError_C004F064="The software Licensing Service reported that the non-Genuine grace period expired"
    L_MsgError_C004F065="The software Licensing Service reported that the application is running within the valid non-genuine period"
    L_MsgError_C004F066="The Software Licensing Service reported that the product SKU is not found"
    L_MsgError_C004F06B="The software Licensing Service determined that it is running in a virtual machine. The Key Management Service (KMS) is not supported in this mode"
    L_MsgError_C004F074="The Software Licensing Service reported that the computer could not be activated. The Key Management Service (KMS) is unavailable"
    L_MsgError_C004F075="The Software Licensing Service reported that the operation cannot be completed because the service is stopping"
    L_MsgError_C004F304="The Software Licensing Service reported that required license could not be found."
    L_MsgError_C004F305="The Software Licensing Service reported that there are no certificates found in the system that could activate the product."
    L_MsgError_C004F30A="The Software Licensing Service reported that the computer could not be activated. The certificate does not match the conditions in the license."
    L_MsgError_C004F30D="The Software Licensing Service reported that the computer could not be activated. The thumbprint is invalid."
    L_MsgError_C004F30E="The Software Licensing Service reported that the computer could not be activated. A certificate for the thumbprint could not be found."
    L_MsgError_C004F30F="The Software Licensing Service reported that the computer could not be activated. The certificate does not match the criteria specified in the issuance license."
    L_MsgError_C004F310="The Software Licensing Service reported that the computer could not be activated. The certificate does not match the trust point identifier (TPID) specified in the issuance license."
    L_MsgError_C004F311="The Software Licensing Service reported that the computer could not be activated. A soft token cannot be used for activation."
    L_MsgError_C004F312="The Software Licensing Service reported that the computer could not be activated. The certificate cannot be used because its private key is exportable."
    L_MsgError_5="Access denied: the requested action requires elevated privileges"
    L_MsgError_80070005="Access denied: the requested action requires elevated privileges"
    L_MsgError_80070057="The parameter is incorrect"
    L_MsgError_8007232A="DNS server failure"
    L_MsgError_8007232B="DNS name does not exist"
    L_MsgError_800706BA="The RPC server is unavailable"
    L_MsgError_8007251D="No records found for DNS query"
    Saturday, August 08, 2009 9:58 AM
  • Hello guys,
    Even i had the error on my activation of windows 7 ultimate edition, the simple workaround is to go login to your Router login url http://192.168.1.1/ (URL changes depend upon router manufacture) 

    login with username: admin password: password or admin

    then go and disable DHCP once done click save and reboot your Modem. Once done re-try windows activation this would work perfectly.

    What happens when you buy OS which has "activation on geographic locations" Microsoft check's with your ISP info, if your DHCP is on then it gives you IP as 192.168.1.3 something like that and Microsoft using that IP can't fetch your ISP details.

    Regards,
    ZAK
    www.iloveuzak.com
    Saturday, October 24, 2009 6:41 AM
  • Try to reproduce the failed activation and post the error code here.
    Saturday, October 24, 2009 6:50 AM
  • Iam sure this person got this error message on his windows activation "The activation server determined the specified product key has been blocked for this geographic location"
    Saturday, October 24, 2009 7:13 AM
  • A wide variety of things can cause activation to fail. One of these you have brought to light. Let's see that error code just for kicks.

    Saturday, October 24, 2009 7:16 AM
  • Iam sure this person got this error message on his windows activation "The activation server determined the specified product key has been blocked for this geographic location"
    Where did you buy the copy? Where do you live now? (Country)

    If you moved to a different country, that version only works in the country you bought it in. 
    You said you had reset the battery. When you reset it, the code hash you used is no longer valid--ever. That's because technically: resetting the battery means that your computer's drives, CPU, motherboard, etc. are all classified as "Different", so Windows sees that the computers don't match. Microsoft does this to prevent stolen keys. All of this brings you to one thing- you need to reactivate your key- which involves calling Microsoft, swearing that you are the rightful owner, and hoping they believe you. If not, you'll have to buy the full thing again. Yes, I mean Windows 7, from the Microsoft store, the expensive place.
    Sunday, December 06, 2009 1:24 AM
  • I bought a copy of Windows 7 Ultimate from Royal-Softs.com. Genuine promised, and it is. A bit cheaper than other stores. Four months later, more or less, Windows flags up that it's 'not genuine'. Having tried to re-enter the key - online, then by phone - I try a premium-rate call to find out what's going on. Microsoft say it's a 'Developer's Licence' I shouldn't have. Following discussion, no yielding by MS and I have to buy ANOTHER licence at 'reduced cost' (£158 is hardly a bargain when I've paid neaar that already). As far as MS is concerned, there's no choice. MS agrees this is genuine software.

    I get the new key so I can get on with urgent work, and inform Royal-Softs they've mis-sold me. An email apology returns with another code to try. I ask for a refund because I've already had to buy another key. They say OK, but it hasn't happened, and I'm getting no response now (not convinced apparently that they mis-sold). MS won't reimburse either because I entered the new key - even if I remove that key and use the new one from Royal-Softs. 

    So my upgrade to Windows 7 Ultimate has cost me about £300. What exactly did I do wrong?

    Saturday, June 26, 2010 11:47 AM
  • There are many reasons why a non-genuine messege could appear. The OP did not provide any information so these replies especially the one which was marked as an answer could not have anything to do with why his dektop says not genuine and are merely speculation. This thread is almost one year old and is collecting moss.

    Saturday, June 26, 2010 4:54 PM
  • Once you have a valid Key it remains valid and it is that way that MS designed it. However, corrupted licensing files may occur once there is an infection or it could be more reasons around there. Nonetheless try this entering these command on an "elevated DOS prompt" (click start> type CMD> right click CMD icon and run as admin)

    1. type slmgr /upk and press enter ( a notification should pop up that the PK has been uninstalled)

    2. type slmgr /cpky and press enter (this clears out the PK from registry)

    3. type slmgr /rilc and press enter ( this will reinstall licensing files)

    4. restart your computer twice, (if it would ask you to enter the product key on the 1st restart click ask me later and restart once more)

    5. After the 2nd restart, it will ask you to enter the PK, Yes enter it. It will automatically validate but maybe if you're lucky it would take it. If not,.. step 6.

    6. click start  and type "slui 4" (without the quotes) and press enter. This will open the phone activation option. Choose your country correctly and phone in the activation server. At this point, the installation ID should be valid (unless you are using pirated copy or product key) and the phone activation server will give you the confirmation ID. It will ask you how many times you have installed your copy-- of course just say once.

     

    • Proposed as answer by Art1nm3 Saturday, June 26, 2010 11:24 PM
    Saturday, June 26, 2010 11:15 PM
  • Hi

    Perhaps the wrong way to go about it but I'm getting the same issue. Through our partner agreement I have a VLK for Windows Server 2008 and installed Standard, then used the product key given to me on the partner site when I got the iso... it's telling me the license is invalid.


    Tim Staddon
    Tuesday, July 06, 2010 11:18 AM
  • Thank you for this. You saved my bacon. Just installed Windows 7 Pro and it wouldn't let me activate on-line and didn't give any other options. Using your 'fix' I was able to activate over the phone.

    Great stuff.

    Monday, September 13, 2010 8:43 PM