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Printers installed under initial user have printer properties grayed out for new users even if they are member of administrators group RRS feed

  • Question

  • Windows 7 Pro 64bit (and 32bit) setup on domain.

    The Domain Users group is added to local administrators group.

    Printers are installed under first domain user.  These are not shared printers, but either local usb printers or printers tied to tcpip port and driver installed.

    All is well.

    Second domain users is logged into the computer.  They are a part of the local administrators group, because they are in the Domain Users group.

    They go to look at the printer properties and almost everything is grayed out.

    Why?  Since they are part of the local administrators group shouldn't they have full access???

    I look at the security for the printers and I do see the first person in the list since it was created with their profile, but I also see the local Administrators group which this new user is a part of.  Now I can take Everyone and increase the rights and then login as new person and they can then alter properties, but why can't the new users "who are local admins" not alter properties?

    Thanks in advance for your help.

    Greg

    Wednesday, August 29, 2012 1:25 AM

Answers

  • Hi ,

    I test it in my lab. I can't 100% reproduce your issue. I create two domain user A and B (local admins). I add a printer via UserA and then I logon with UserB. I can't change the Print Properties like settings in Sharing Tab, Advanced Tab et... (grey out) But when I click Change Properties with a shield ICO button on General tab, I can change the setting now. 

    Also for the Security and Advanced Tab of Print Server Properties, click Change Form Settings that we can change these properties now. 

    You can also try to disable UAC to see if the same symptom occurs. 

    Besides, please also try to create another new domain user and see if the same issue occurs. Thanks. 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, August 30, 2012 11:29 AM

All replies

  • Hi ,

    I test it in my lab. I can't 100% reproduce your issue. I create two domain user A and B (local admins). I add a printer via UserA and then I logon with UserB. I can't change the Print Properties like settings in Sharing Tab, Advanced Tab et... (grey out) But when I click Change Properties with a shield ICO button on General tab, I can change the setting now. 

    Also for the Security and Advanced Tab of Print Server Properties, click Change Form Settings that we can change these properties now. 

    You can also try to disable UAC to see if the same symptom occurs. 

    Besides, please also try to create another new domain user and see if the same issue occurs. Thanks. 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, August 30, 2012 11:29 AM
  • Sorry for late response as I didn't have the chance to do this until now with another computer setup.  To be honest I flat out didn't see those buttons as I have never seen them before.  Looks like it only shows up for subsequent users and not the initial user that installed.

    Disabling UAC may resolve this, but I am going to leave UAC enabled.

    Thanks for pointing this out... I didn't have my glasses on that day.  ;)

    Greg

    Tuesday, September 11, 2012 2:04 AM