none
bsod

    Question

  • I keep getting the irql_not_less_or_equal bsod. I did every windows update imaginable. I have the newest AVG full version. I have no clue if its a virus or what. In the window that pops up when I load up Windows after the bsod where it says check or solution or show details. This is whats in the details.

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    d1
      BCP1:    0000000000000000
      BCP2:    0000000000000002
      BCP3:    0000000000000000
      BCP4:    FFFFF88005A46431
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    768_1

      C:\Windows\Minidump\081911-19375-01.dmp
      C:\Users\Phil\AppData\Local\Temp\WER-74755-0.sysdata.xml

     

    Friday, August 19, 2011 9:41 PM

Answers

  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88005a46431, address which referenced memory
    Debugging Details:
    ------------------
    Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwNs64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032c8100
     0000000000000000 
    CURRENT_IRQL:  2
    FAULTING_IP: 
    NETwNs64+16431
    fffff880`05a46431 48833b00        cmp     qword ptr [rbx],0
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  mscorsvw.exe
    TRAP_FRAME:  fffff80000ba23a0 -- (.trap 0xfffff80000ba23a0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffffa8005cebbd8
    rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88005a46431 rsp=fffff80000ba2530 rbp=fffffa8005f9a2d0
     r8=0000000000000000  r9=0000000000000000 r10=0069004c00200069
    r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    NETwNs64+0x16431:
    fffff880`05a46431 48833b00        cmp     qword ptr [rbx],0 ds:c7e9:00000000`00000000=????????????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff800030951e9 to fffff80003095c40
    STACK_TEXT:  
    fffff800`00ba2258 fffff800`030951e9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff800`00ba2260 fffff800`03093e60 : fffffa80`02ef30a8 00000000`00000001 00000000`00000002 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00ba23a0 fffff880`05a46431 : 00000000`00000000 fffffa80`05f9a2d0 fffffa80`00000002 00000000`00000115 : nt!KiPageFault+0x260
    fffff800`00ba2530 00000000`00000000 : fffffa80`05f9a2d0 fffffa80`00000002 00000000`00000115 00000000`000000f9 : NETwNs64+0x16431
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    NETwNs64+16431
    fffff880`05a46431 48833b00        cmp     qword ptr [rbx],0
    SYMBOL_STACK_INDEX:  3
    SYMBOL_NAME:  NETwNs64+16431
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: NETwNs64
    IMAGE_NAME:  NETwNs64.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c3da2be
    FAILURE_BUCKET_ID:  X64_0xD1_NETwNs64+16431
    BUCKET_ID:  X64_0xD1_NETwNs64+16431
    Followup: MachineOwner
    ---------
    0: kd> lmvm NETwNs64
    start             end                 module name
    fffff880`05a30000 fffff880`061b2000   NETwNs64 T (no symbols)           
        Loaded symbol image file: NETwNs64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
        Image name: NETwNs64.sys
        Timestamp:        Wed Jul 14 12:42:54 2010 (4C3DA2BE)
        CheckSum:         00782155
        ImageSize:        00782000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    -----------------------------------------------------------------------------------------------------------------------------------------------
    Your BSOD was caused by NETwNs64.sys driver. The last update of this driver was 14 July 2010. More information about it: http://www.sysfiles-download.com/sysindex/NETwNs64.SYS.html
    Please update it or contact Intel Technical Support.

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator 

    Sunday, August 21, 2011 9:27 AM

All replies

  • Bug Check Code 0xD1: http://msdn.microsoft.com/en-us/library/ff560244(v=VS.85).aspx

    Please use Microsoft Skydrive to upload  C:\Windows\Minidump\081911-19375-01.dmp dump file. Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator 

    Saturday, August 20, 2011 10:03 AM
  • When I go to upload the file it says you don't have permission contact the file owner or administrator?? I tried to edit the security settings and it shows I'm allowed to do pretty much everything with that folder... I am the only user on this laptop also?
    Saturday, August 20, 2011 2:00 PM
  • Disable UAC and try again.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator 

    Saturday, August 20, 2011 2:20 PM
  • Another one!! UAC?? Sorry I know about computers but not the abbrev or how to fix them obviously haha thank you for all your help

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    d1
      BCP1:    0000000000000000
      BCP2:    0000000000000002
      BCP3:    0000000000000000
      BCP4:    FFFFF8800584D431
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    768_1

    Files that help describe the problem:
      C:\Windows\Minidump\082011-58297-01.dmp
      C:\Users\Phil\AppData\Local\Temp\WER-76627-0.sysdata.xml

    Saturday, August 20, 2011 2:34 PM
  • Refer to that: http://www.petri.co.il/disable_uac_in_windows_vista.htm

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator 

    Saturday, August 20, 2011 4:08 PM
  • https://skydrive.live.com/redir.aspx?cid=c41a63bb0138a189&resid=C41A63BB0138A189!111

     

    Hopefully that works for you! I got a couple different dump files.. Should I upload them all?

    Sunday, August 21, 2011 3:17 AM
  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88005a46431, address which referenced memory
    Debugging Details:
    ------------------
    Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwNs64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032c8100
     0000000000000000 
    CURRENT_IRQL:  2
    FAULTING_IP: 
    NETwNs64+16431
    fffff880`05a46431 48833b00        cmp     qword ptr [rbx],0
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  mscorsvw.exe
    TRAP_FRAME:  fffff80000ba23a0 -- (.trap 0xfffff80000ba23a0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffffa8005cebbd8
    rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88005a46431 rsp=fffff80000ba2530 rbp=fffffa8005f9a2d0
     r8=0000000000000000  r9=0000000000000000 r10=0069004c00200069
    r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    NETwNs64+0x16431:
    fffff880`05a46431 48833b00        cmp     qword ptr [rbx],0 ds:c7e9:00000000`00000000=????????????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff800030951e9 to fffff80003095c40
    STACK_TEXT:  
    fffff800`00ba2258 fffff800`030951e9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff800`00ba2260 fffff800`03093e60 : fffffa80`02ef30a8 00000000`00000001 00000000`00000002 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00ba23a0 fffff880`05a46431 : 00000000`00000000 fffffa80`05f9a2d0 fffffa80`00000002 00000000`00000115 : nt!KiPageFault+0x260
    fffff800`00ba2530 00000000`00000000 : fffffa80`05f9a2d0 fffffa80`00000002 00000000`00000115 00000000`000000f9 : NETwNs64+0x16431
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    NETwNs64+16431
    fffff880`05a46431 48833b00        cmp     qword ptr [rbx],0
    SYMBOL_STACK_INDEX:  3
    SYMBOL_NAME:  NETwNs64+16431
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: NETwNs64
    IMAGE_NAME:  NETwNs64.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c3da2be
    FAILURE_BUCKET_ID:  X64_0xD1_NETwNs64+16431
    BUCKET_ID:  X64_0xD1_NETwNs64+16431
    Followup: MachineOwner
    ---------
    0: kd> lmvm NETwNs64
    start             end                 module name
    fffff880`05a30000 fffff880`061b2000   NETwNs64 T (no symbols)           
        Loaded symbol image file: NETwNs64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
        Image name: NETwNs64.sys
        Timestamp:        Wed Jul 14 12:42:54 2010 (4C3DA2BE)
        CheckSum:         00782155
        ImageSize:        00782000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    -----------------------------------------------------------------------------------------------------------------------------------------------
    Your BSOD was caused by NETwNs64.sys driver. The last update of this driver was 14 July 2010. More information about it: http://www.sysfiles-download.com/sysindex/NETwNs64.SYS.html
    Please update it or contact Intel Technical Support.

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator 

    Sunday, August 21, 2011 9:27 AM
  • I updated the driver by downloading from that website and extracting it where the website said... So far so good I'll keep you updated if I get one. Thank you for all your help!
    Sunday, August 21, 2011 1:04 PM
  • still happening??? on the bsod it's still showing that driver... I did it exactly how the website told me to do it to??
    Sunday, August 21, 2011 3:18 PM
  • Contact Intel Technical Support for more assistance.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator 

    Sunday, August 21, 2011 7:52 PM