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Error writing to file: C:\Config.Msi\

    Question

  • Hi,

    When I want to install new applications such as visio, proofing tools for office, and more I get an access denied error. Smoething must be messed up witht he windows installer or something. Below i've tried to install SP1 for Visual Studio 2008 but it also fails with the following error message. Any help would be much appreciated. :)

    Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:30:27: ProcessComponents. Updating component registration]
    [8/13/2009, 15:30:28] (IronSpigot::MsiExternalUiHandler::InstallMessageErrorHandler) Returning IDOK. INSTALLMESSAGE_ERROR [Error 1310.Error writing to file: C:\Config.Msi\1479d14.rbf. Verify that you have access to that directory.]
    [8/13/2009, 15:30:28] (IronSpigot::MsiExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 15:30:28: Rollback. Rolling back action:]
    [8/13/2009, 15:30:33] (IronSpigot::MspInstallerT<class ATL::CStringT<unsigned short,class ATL::StrTraitATL<unsigned short,class ATL::ChTraitsCRT<unsigned short> > > >::PerformMsiOperation) Patch (C:\Users\mpo\AppData\Local\Temp\Microsoft Visual Studio 2008 SP1\VS90sp1-KB945140-X86-ENU.msp;C:\Users\mpo\AppData\Local\Temp\Microsoft Visual Studio 2008 SP1\VC90sp1-KB947888-x86-enu.msp) install failed on product (Microsoft Visual Studio Team System 2008 Team Suite - ENU). Msi Log: Microsoft Visual Studio 2008 SP1_20090813_151311169-Microsoft Visual Studio Team System 2008 Team Suite - ENU-MSP0.txt
    [8/13/2009, 15:30:33] (IronSpigot::MspInstallerT<class ATL::CStringT<unsigned short,class ATL::StrTraitATL<unsigned short,class ATL::ChTraitsCRT<unsigned short> > > >::PerformMsiOperation) MsiApplyMultiplePatches returned 0x643
    [8/13/2009, 15:30:33] Action complete. Log File: C:\Users\mpo\AppData\Local\Temp\Microsoft Visual Studio 2008 SP1_20090813_151311169-Microsoft Visual Studio Team System 2008 Team Suite - ENU-MSP0.txt
    [8/13/2009, 15:30:33] (IronSpigot::MspInstallerT<class ATL::CStringT<unsigned short,class ATL::StrTraitATL<unsigned short,class ATL::ChTraitsCRT<unsigned short> > > >::PerformMsiOperation) exiting function/method
    [8/13/2009, 15:30:33] (IronSpigot::MspInstallerT<class ATL::CStringT<unsigned short,class ATL::StrTraitATL<unsigned short,class ATL::ChTraitsCRT<unsigned short> > > >::PerformMsiOperation) failed and stopped (no rollback)
    [8/13/2009, 15:30:33] (IronSpigot::BaseMspInstaller::PerformAction) PerformMsiOperation returned 0x643
    Thursday, August 13, 2009 1:32 PM

Answers

  • Sorry I haven't replied back to this. But the culprit here for me was iDrive which i uninstalled and then everything worked as intended. Look for something that locks your files, such as a backup program or the like.

    • Marked as answer by mortenbpost Friday, February 05, 2010 8:54 PM
    Friday, February 05, 2010 8:53 PM

All replies

  • Right-click on an application which you want to install and select "Run as administrator", temporarily disable or uninstall your antivirus software.





    My English is not very well.
    Thursday, August 13, 2009 3:06 PM
  • Hi Morten,
    Also just an additional thing,would you happen to have changed the windows installer behavior via Group policy object? if so browse through options and set to not configured all windows installer settings afterwards switch back to old settings...
    hope this helps,
    RR
    Thursday, August 13, 2009 3:23 PM
  • I've tried running it as administrator, that makes no difference. And I haven't changed the windows installer behavior via group policy object. Is there a way I can check just in case and how do I reset it to default?

    /Morten
    • Marked as answer by mortenbpost Friday, August 14, 2009 8:47 AM
    • Unmarked as answer by mortenbpost Friday, August 14, 2009 8:47 AM
    Friday, August 14, 2009 7:18 AM
  • Try taking ownership of your c:\config.msi folder and increasing permisions.
    • Edited by ONE ZERO Friday, August 14, 2009 8:44 AM
    • Marked as answer by mortenbpost Friday, August 14, 2009 8:47 AM
    • Unmarked as answer by mortenbpost Friday, February 05, 2010 8:53 PM
    Friday, August 14, 2009 8:41 AM
  • I worked it out, but I'm not sure what did it. I'm using IDrive backup solution and I've read about some people experiencing this problem when running Carbonite. Så I disabled this application as well as deleted the Config.Msi folder and recreated it and set administrators to full control and also all childs - now it works. I also unregged and regged the msi installer.

    So I'm not sure which of the 3 fixed the problem :)

    Friday, August 14, 2009 8:46 AM
  • Same here. Idrive was the culprit. Stopping the Idrive services fixed the problem.
    Friday, January 08, 2010 2:27 AM
  • Hey guys, I've figured out exactly what messes up the Config.Msi folder that stops you from installing or uninstalling software such ast Microsoft Expression Web 3.

    This is what you need to do.

    1. Shut off all of your Antivirus software.

    2. Turn off firewall such as ZoneAlarm Pro.

    3. Delete the old Config.Msi folder.

    4. Create a NEW Config.Msi folder.

    5. Right click on the new Config.Msi folder and choose properties.

    6. Go to the "Security" tab and give FULL permissions to "Authenticated Users" & "Users (XXXX\Users)"

    7. Click ok to close everything out and try reinstalling or installing. This is only when you run into the writing error to the Config.Msi folder.


    Good luck!
    • Proposed as answer by Masoud Basiri Friday, December 14, 2012 10:44 AM
    Thursday, January 21, 2010 2:39 PM
  • @Martial

    I have followed your steps, but I get the same error when trying to 7) reinstall.

    Btw. is it correct that the config.msi folder should be completely empty?

    Thx
    Friday, February 05, 2010 8:51 PM
  • Sorry I haven't replied back to this. But the culprit here for me was iDrive which i uninstalled and then everything worked as intended. Look for something that locks your files, such as a backup program or the like.

    • Marked as answer by mortenbpost Friday, February 05, 2010 8:54 PM
    Friday, February 05, 2010 8:53 PM
  • Sorry I haven't replied back to this. But the culprit here for me was iDrive which i uninstalled and then everything worked as intended. Look for something that locks your files, such as a backup program or the like.

    THANK YOU!!!  THANK YOU!!!  THANK YOU!!!

    I was going crazy trying to do installs.  I thought it might be that my flash drive was just too fast, but some installs go fine and others fail.  I use iDrive for backups.  I did not have to uninstall though, I just stopped the "IDriveE Service" service during the install and it went fine.

    Again, thanks so much!
    Tuesday, February 16, 2010 4:25 AM
  • I have tried everything for the past 14 hours and I can't get Adobe Photoshop CS4 to load on my Vista computer!

    I keep getting the error 1310. error writing to file c config.msi

    I did the delete/create new folder.

    I make sure permissions were all full.

    I uninstalled Carbonite.

    But, STILL. It will not work. I even set ownership to the config.msi folder.

    Will NOT work. What gives?
    Thursday, March 18, 2010 5:02 AM
  • I always get errors installing/uninstalling software on Win7. Good grief! Why can't things just do what they're supposed to do!! Is that so much to ask?! I hate you Bill Gates!!!! Ahhhhhhhhhhh!!!!
    • Proposed as answer by LashedPig Friday, February 18, 2011 3:15 AM
    Sunday, April 11, 2010 12:31 AM
  • This is how I fix this problem, I don't have IDrive service installed , I don't have a problem with config.msi and I dont' have any anit software running.

    1: Disable a few services windows firewall, windows defender and windows backup.

    2: First just choose office components word, ppt and excel.-- Installed ok.

    3: Then install the rest of the components. -- Installed ok.

     

    It take me two days to figure this out-- I first had a problem extracting the office 2010 installation file --X16-32250.exe.  I always got "installation of this package failed" I had to move this file from an IDE drive to a USB drive and installed from there ( still need to try a few times).

    I totally aggree with you that Windows Vista is so bad that I cannot install MS's own producent on this OS. I clean installed OS a few times but the problem still remained. Now I still cannot install Vista SP2. SIgh........

     

     

     

     

    Friday, March 18, 2011 3:02 AM
  • Also receive this error install SP1 for Visual Studio 2005 Standard on Windows 7 Stater (Netbook).

    Disabling Antivirus fixed the problem (I use Kaspersky, right-click Tray Icon and click Disable Protection).

    Yippee!

    Thursday, January 19, 2012 5:10 PM
  • Thank goodness I'm not the only one.  suggestions from others before me helped me get by (FIXED!) the problem.

     

    same error:  "Error 1310.Error writing to file: C:\Config.Msi\40649199.rbf.   Verify that you have access to that directory."

    during attempt to install MySQL workbench 5.5 CE  (actually an upgrade from 5.2 to 5.5)
    running the file "mysql-installer-5.5.20.0.msi"  If you right click, NO ability to 'Run' as supervisor. Must select 'Install'.

    ANSWER:  I think it was either 1. the Kaspersky 2012 antivirus (that I disabled). 
    or 2. the Seagate 1.5TB USB drive backup software (that I stopped). It is the Memeo Instant backup software.

    System Info:  Vista Home Premium 
     version 6.0.6002 Service pack 2 build 6002
    on an HP Pavillion dv7-1262us 


    Tuesday, January 31, 2012 9:28 PM
  • Hey guys, I've figured out exactly what messes up the Config.Msi folder that stops you from installing or uninstalling software such ast Microsoft Expression Web 3.

    This is what you need to do.

    1. Shut off all of your Antivirus software.

    2. Turn off firewall such as ZoneAlarm Pro.

    3. Delete the old Config.Msi folder.

    4. Create a NEW Config.Msi folder.

    5. Right click on the new Config.Msi folder and choose properties.

    6. Go to the "Security" tab and give FULL permissions to "Authenticated Users" & "Users (XXXX\Users)"

    7. Click ok to close everything out and try reinstalling or installing. This is only when you run into the writing error to the Config.Msi folder.


    Good luck!

    Thanks man. I stopped my Kaspersky and it worked.
    Friday, December 14, 2012 10:45 AM
  • what if you can not disable antivirus software by corporate policy ? This is a no go for most users in the in big companies.

    Sepp

    Friday, July 15, 2016 2:37 PM