Second Monitor Turning Off RRS feed

  • Question

  • Guys,

    My second monitor turn off suddenly when I attemp to install a sofware. it gets to a screen the whole screen dims and you can see this message and the second monitor shuts down. do anyone know how to fix this?

    Tuesday, March 22, 2011 11:01 PM


  • Hi,


    First, I would like to confirm that if the issue occurs when the monitor connects to another computer or just only this monitor connect the computer as the single one.


    If the issue still occurs with the above environments, please boot in Clean Boot to test this issue. Also, please let me know if there is any other programs or updates installed before the issue occurs and if there is any error received.





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    • Marked as answer by Sabrina Shen Tuesday, March 29, 2011 10:14 AM
    Thursday, March 24, 2011 8:08 AM