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Announcement: 5

Data Protection Manager - Setup and Agent management announcement

  • Link
    DPM 2016 Agent does not install on Windows Server 2008 or Windows Server 2008 R2
    Mike Jacquet Thursday, March 30, 2017 2:51 PM

    We have had several reports of having trouble installing the DPM 2016 agent on Windows server 2008 and Windows Server 2008 R2 systems.

    The symptoms vary depending on how the installation / upgrade is performed but below is a common error if installing it manually:

         The program can’t start because mi.dll is missing from your computer. Try reinstalling the program to fix this problem

    The file MI.DLL is part of Windows Management Framework Infrastructure and is installed by Windows Management Framework (WFM).  Either WFM is not installed or the installation is corrupt and missing some files.

    Another symptom is when you attempt to "Attach" an agent you get an error saying it cannot start DPMAC service which is also caused by not having WMF installed on the protected server.

    Please review this article to resolve the problem: DPM Agent does not install on Windows Server 2008 or Windows Server 2008 R2

  • Link
    Attempts to schedule a mailed report in DPM 2012 fail with “Reporting Services Server cannot connect to the DPM database”
    Mike Jacquet Sunday, February 2, 2014 10:40 PM

    Attempts to schedule a mailed report in DPM 2012 fail with “Reporting Services Server cannot connect to the DPM database”

    Please find solution in the following blog: http://blogs.technet.com/b/dpm/archive/2013/12/05/attempts-to-schedule-a-mailed-report-in-dpm-2012-fail-with-reporting-services-server-cannot-connect-to-the-dpm-database.aspx

  • Link
    DPM 2012 support for Windows Server 2012
    Mike Jacquet Wednesday, June 5, 2013 4:58 PM

    updated 6-5-13

    Hello Everyone,

    System Center DPM 2012 is not supported running on Windows Server 2012.  We have had reports of DPM 2012 console crashes when navigating to the recovery tab if DPM 2012 is installed on Windows server 2012.  This issue is fixed in System Center 2012 SP1 which supports being installed on Windows 2012 operating system.

    If you are already in this condition,  you have two options:

    A) You can upgrade to System Center 2012 Sp1.

    B) You can backup the DPMDB, rebuild the DPM server using Windows 2008 R2 install DPM 2012, then restore your current database. The process is explained in the below technet article.

    Recovering DPM servers
    http://technet.microsoft.com/en-us/library/jj244606.aspx

    We also do not support protecting Windows Server 2012 workloads using SCS DPM 2012, you must upgrade to DPM 2012 Sp1.   Please do not expect any support for DPM 2012 running on Windows Server 2012, or issues while protecting data sources in Windows Server 2012.

  • Link
    DPM 2012 Certificate Based Authentication BLOGS now available
    Mike Jacquet Wednesday, July 25, 2012 8:43 PM

    General information on using CBA.

    How to use certificates to authenticate computers in workgroups or untrusted domains with data protection manager
       http://blogs.technet.com/b/dpm/archive/2012/04/23/how-to-use-certificates-to-authenticate-computers-in-workgroups-or-untrusted-domains-with-data-protection-manager.aspx

    dpm 2012 certificate based protection  
    http://blogs.technet.com/b/dpm/archive/2011/09/01/dpm-2012-certificate-based-protection.aspx  

    The articles cover symptoms, diagnosis and log analysis.

    DPM Server
       Missing DPM cert reg key (it’s own key)
       Missing Member cert reg key on the DPM server
       Missing or invalid certificate
    Member Server
       Missing DPM cert reg key on the member server.
       Missing Member server cert reg key (it’s own key)
       Missing or invalid certificate

    DPM Certificate Troubleshooting-Part 1: General Troubleshooting
      http://blogs.technet.com/b/dpm/archive/2012/07/23/dpm-certificate-troubleshooting-part-1-general-troubleshooting.aspx
     
    DPM Certificate Troubleshooting- Part 2: Registry
      http://blogs.technet.com/b/dpm/archive/2012/07/24/dpm-certificate-troubleshooting-part-2-registry.aspx
     
    DPM Certificate Troubleshooting-Part 3-Certificates
      http://blogs.technet.com/b/dpm/archive/2012/07/25/dpm-certificate-troubleshooting-part-3-certificates.aspx

    Enjoy

  • Link
    DPM Agent Network Troubleshooting
    Mike Jacquet Monday, February 6, 2012 9:05 PM

     

    Hello Folks,

    Please check out Shane Brasher's excellent DPM agent troubleshooting blog here: http://blogs.technet.com/b/dpm/archive/2012/02/06/data-protection-manager-agent-network-troubleshooting.aspx

     

    Don't overlook these earlier blogs:

    Agent Tshooting: http://blogs.technet.com/askcore/archive/2008/04/23/troubleshooting-agent-deployment-in-data-protection-manager-2007.aspx

    DCOM:  http://blogs.technet.com/askcore/archive/2008/05/09/troubleshooting-agent-deployment-in-data-protection-manager-2007-dcom.aspx

    Networking: http://blogs.technet.com/askcore/archive/2008/05/01/troubleshooting-agent-deployment-in-data-protection-manager-2007-networking.aspx 

     

     

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  • large check mark
    0 Votes

    Upgrading DPM 2012 R2 to DPM 2016 on same hardware

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    Hi  I've read the following post re upgrading DPM 2012 R2 to DPM 2016 and have a query on the styep by step ...
    Unanswered | 1 Replies | 88 Views | Created by chris624 - Monday, December 2, 2019 3:57 PM | Last reply by Leon Laude - Monday, December 2, 2019 4:26 PM
  • large check mark
    0 Votes

    Error upgrading to DPM 2019 with SQL failover cluster

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    System.IO.FileNotFoundException: Could not find file '\\SQLCLUSTER\C$\ClusterStorage\Volume1\MSSQL12.MSSQLSERVER\MSSQL\DATA\MSDPM2012$DPMDB_NT_DPM_3.mdf'. File name: ...
    Proposed | 3 Replies | 208 Views | Created by Quaracal - Wednesday, November 13, 2019 9:49 PM | Last reply by Leon Laude - Thursday, November 14, 2019 2:53 PM
  • large check mark
    1 Votes

    DPM 2019 and SQL 2017

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    In a nutshell I can’t seem to get past these error messages. SSMS not installed (when it is) and “Failed to perform the check” I have been fighting this ...
    Answered | 3 Replies | 199 Views | Created by Decaturfamilytx - Monday, November 4, 2019 9:38 PM | Last reply by Leon Laude - Tuesday, November 5, 2019 7:43 PM
  • large check mark
    2 Votes

    DPM Setup could not access Active Directory Domain Services

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    I have a fresh machine with win2k8 R2, running install for DPM, on prerequisite page, I get the following error which doesn't allow mle to proceed: DPM Setup could not access Active ...
    Answered | 40 Replies | 19388 Views | Created by eliassal - Saturday, June 5, 2010 7:13 PM | Last reply by DavidACraig - Thursday, October 24, 2019 8:50 AM
  • large check mark
    0 Votes

    DPM 2019 Agent not installing on Windows Server Core 2019

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    Warning, "Agent Operation Failed".  Under Details: Agent operation failed. (ID 370) The agent operation failed because an ...
    Unanswered | 6 Replies | 292 Views | Created by Brandon M Chapman - Monday, October 21, 2019 4:12 PM | Last reply by Leon Laude - Monday, October 21, 2019 7:12 PM
  • large check mark
    0 Votes

    Error Installing DPM WIndows 2016

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    The Single Instance Store (SIS) component is not installed. This software is required for Data Protection Manager to run correctly. The version is 13.0.415.0
    Unanswered | 1 Replies | 251 Views | Created by Ricardo A. Nascimento - Thursday, October 10, 2019 1:19 PM | Last reply by Leon Laude - Friday, October 11, 2019 12:06 PM
  • large check mark
    5 Votes

    DPM 2016 installation failed with error code 4387

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    System.IO.FileNotFoundException: Could not find file 'C:\Program Files\Microsoft Data Protection Manager'. File name: 'C:\Program Files\Microsoft Data Protection ...
    Answered | 7 Replies | 12752 Views | Created by Rodin Frese - Tuesday, May 2, 2017 6:42 PM | Last reply by Leon Laude - Saturday, September 21, 2019 8:49 PM
  • large check mark
    0 Votes

    Been trying to install updated agent with no success

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    = 0, shutdown will be denied.  Counter after decrement: -1 MSI (s) (58:CC) [10:01:03:200]: Destroying RemoteAPI object. MSI (s) (58:E0) [10:01:03:200]: ...
    Unanswered | 24 Replies | 965 Views | Created by Kevin E. Coe - Tuesday, March 26, 2019 2:05 PM | Last reply by Leon Laude - Thursday, September 19, 2019 6:53 PM
  • large check mark
    0 Votes

    Key for Azure for Education

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    I know that this is not the best place to ask, but Azure for Education team was not helpful. Firstly, I'd like to know if System Center components will ever get updated for students ...
    Answered | 2 Replies | 251 Views | Created by Tom1PL - Wednesday, September 18, 2019 10:50 PM | Last reply by Tom1PL - Thursday, September 19, 2019 3:35 PM
  • large check mark
    1 Votes

    DPM agent is not being installed on the target server

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    DPM agent is not being installed on the target server. Ports have to be opened on the target machine to get the agent installed. Can anyone tell me which port has to be opened to get the agent ...
    Proposed | 13 Replies | 968 Views | Created by Danial007 - Thursday, October 25, 2018 6:44 AM | Last reply by Jakub Petrovič - Tuesday, August 27, 2019 1:35 PM
  • large check mark
    0 Votes

    DPM 2019 unable to connect to vcenter

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    Freshly installed DPM 2019.  I have a 3rd party cert installed on vcenter.domain.com.  I can connect to server with no cert issues.  I add server to DPM, and I get Error ID: 33623 ...
    Proposed | 4 Replies | 520 Views | Created by Michael Blanchard 5 - Thursday, August 8, 2019 8:36 PM | Last reply by Leon Laude - Tuesday, August 13, 2019 7:11 AM
  • large check mark
    0 Votes

    VMWare Server Not Connected - Data Protection Manager Error ID: 33623

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    I have been trying to set up SCPDM to provide VMWare protection.  The certificate is the one issued by VMWare for setting up secure communication.  That makes the Issuer VMware.  ...
    Proposed | 7 Replies | 1759 Views | Created by Jim_Work - Wednesday, October 31, 2018 4:58 PM | Last reply by Leon Laude - Friday, August 9, 2019 6:31 AM
  • large check mark
    0 Votes

    SQL Supported version for DPM 2012 SP1.

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    We have Microsoft System Center 2012 Service Pack 1 Data Protection Manager which is used to backup Exchange DB. And we have SQL 2008-R2 SP1 on it. Since SQL 2008-R2 SP1 will ...
    Proposed | 7 Replies | 953 Views | Created by Mueenis - Friday, February 22, 2019 11:14 AM | Last reply by Leon Laude - Tuesday, August 6, 2019 11:26 AM
  • large check mark
    1 Votes

    DPM 2012 R2 Azure Agent update issue

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    Hi, I hope this is the correct sub-forum for my question. We have System Center Data Protection Manager 2012 R2 running on a Windows Server 2012 R2 standard ...
    Answered | 7 Replies | 1075 Views | Created by Gibbs458 - Monday, November 12, 2018 10:45 AM | Last reply by benweston - Tuesday, July 23, 2019 4:00 PM
  • large check mark
    1 Votes

    Update DPM 2012 R2 -> 2016

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    Hello! I done test update on test DPM server. (Server 2012 R2 + DPM 2012 R2 UR10) 1) Backup database 2) Install SQL 2016 ...
    Discussion | 3 Replies | 486 Views | Created by SergIT - Tuesday, June 25, 2019 12:06 PM | Last reply by SergIT - Thursday, July 18, 2019 7:28 AM
  • large check mark
    13 Votes

    HELP! "missing mi.dll" when trying to install the agent.

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    I've installed DPM 2016 TP5 (waiting for the RTM) and tested elsewhere and had no problems.   I've done a new install on a remote site and gone to install the agent and I'm getting ...
    Answered | 20 Replies | 28962 Views | Created by Jonathan-Swift - Thursday, September 8, 2016 9:44 AM | Last reply by DJLAVELL - Thursday, June 27, 2019 9:55 PM
  • large check mark
    1 Votes

    MABS (DPM) Certificate issues

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    Hello, I'm having to rebuild a new MABS server as we had a host fail, vmotion didn't do its thing and it's too large to be moving around, when trying to setup ...
    Unanswered | 1 Replies | 499 Views | Created by Lainalil - Friday, June 21, 2019 9:05 PM | Last reply by Leon Laude - Sunday, June 23, 2019 7:46 PM
  • large check mark
    1 Votes

    System Center DPM 2019 Install Failure

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    I'm having issues installing System Center DPM 2019 on Windows Server 2019. Had no issue installing SQL Server 2017 and all of the components needed. I made it ...
    Proposed | 4 Replies | 944 Views | Created by Eddie Schus - Friday, June 7, 2019 11:53 AM | Last reply by Leon Laude - Tuesday, June 11, 2019 10:58 PM
  • large check mark
    2 Votes

    SCDPM 2016 Install Failed - All the Items that were copied during Installation process have been removed

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    Hi Team, Good Day!!!, Actually we are in very strange issue that we tried to install SCDPM  2016 in freshly installed Windows Server 2016 std edition is ...
    Answered | 6 Replies | 622 Views | Created by kesa_kara - Tuesday, May 7, 2019 11:14 AM | Last reply by kesa_kara - Monday, June 3, 2019 7:58 PM
  • large check mark
    14 Votes

    DPM Installation Failed - DPM 2012 R2 ID:810

    System Center Data Protection Manager
     > 
    Data Protection Manager - Setup and Agent management
    Trying to install DPM 2012 R2  - Central console Setup on windows server 2012 R2  (ANY HELP Appreciated) I installed 2012 R2 Operations manager console, then ...
    Answered | 8 Replies | 11895 Views | Created by Anncex - Wednesday, November 20, 2013 6:12 PM | Last reply by DirectorBrandX - Tuesday, May 28, 2019 1:53 PM
  • Items 1 to 20 of 875 Next ›
Announcement: 5

Data Protection Manager - Setup and Agent management announcement

  • Link
    DPM 2016 Agent does not install on Windows Server 2008 or Windows Server 2008 R2
    Mike Jacquet Thursday, March 30, 2017 2:51 PM

    We have had several reports of having trouble installing the DPM 2016 agent on Windows server 2008 and Windows Server 2008 R2 systems.

    The symptoms vary depending on how the installation / upgrade is performed but below is a common error if installing it manually:

         The program can’t start because mi.dll is missing from your computer. Try reinstalling the program to fix this problem

    The file MI.DLL is part of Windows Management Framework Infrastructure and is installed by Windows Management Framework (WFM).  Either WFM is not installed or the installation is corrupt and missing some files.

    Another symptom is when you attempt to "Attach" an agent you get an error saying it cannot start DPMAC service which is also caused by not having WMF installed on the protected server.

    Please review this article to resolve the problem: DPM Agent does not install on Windows Server 2008 or Windows Server 2008 R2

  • Link
    Attempts to schedule a mailed report in DPM 2012 fail with “Reporting Services Server cannot connect to the DPM database”
    Mike Jacquet Sunday, February 2, 2014 10:40 PM

    Attempts to schedule a mailed report in DPM 2012 fail with “Reporting Services Server cannot connect to the DPM database”

    Please find solution in the following blog: http://blogs.technet.com/b/dpm/archive/2013/12/05/attempts-to-schedule-a-mailed-report-in-dpm-2012-fail-with-reporting-services-server-cannot-connect-to-the-dpm-database.aspx

  • Link
    DPM 2012 support for Windows Server 2012
    Mike Jacquet Wednesday, June 5, 2013 4:58 PM

    updated 6-5-13

    Hello Everyone,

    System Center DPM 2012 is not supported running on Windows Server 2012.  We have had reports of DPM 2012 console crashes when navigating to the recovery tab if DPM 2012 is installed on Windows server 2012.  This issue is fixed in System Center 2012 SP1 which supports being installed on Windows 2012 operating system.

    If you are already in this condition,  you have two options:

    A) You can upgrade to System Center 2012 Sp1.

    B) You can backup the DPMDB, rebuild the DPM server using Windows 2008 R2 install DPM 2012, then restore your current database. The process is explained in the below technet article.

    Recovering DPM servers
    http://technet.microsoft.com/en-us/library/jj244606.aspx

    We also do not support protecting Windows Server 2012 workloads using SCS DPM 2012, you must upgrade to DPM 2012 Sp1.   Please do not expect any support for DPM 2012 running on Windows Server 2012, or issues while protecting data sources in Windows Server 2012.

  • Link
    DPM 2012 Certificate Based Authentication BLOGS now available
    Mike Jacquet Wednesday, July 25, 2012 8:43 PM

    General information on using CBA.

    How to use certificates to authenticate computers in workgroups or untrusted domains with data protection manager
       http://blogs.technet.com/b/dpm/archive/2012/04/23/how-to-use-certificates-to-authenticate-computers-in-workgroups-or-untrusted-domains-with-data-protection-manager.aspx

    dpm 2012 certificate based protection  
    http://blogs.technet.com/b/dpm/archive/2011/09/01/dpm-2012-certificate-based-protection.aspx  

    The articles cover symptoms, diagnosis and log analysis.

    DPM Server
       Missing DPM cert reg key (it’s own key)
       Missing Member cert reg key on the DPM server
       Missing or invalid certificate
    Member Server
       Missing DPM cert reg key on the member server.
       Missing Member server cert reg key (it’s own key)
       Missing or invalid certificate

    DPM Certificate Troubleshooting-Part 1: General Troubleshooting
      http://blogs.technet.com/b/dpm/archive/2012/07/23/dpm-certificate-troubleshooting-part-1-general-troubleshooting.aspx
     
    DPM Certificate Troubleshooting- Part 2: Registry
      http://blogs.technet.com/b/dpm/archive/2012/07/24/dpm-certificate-troubleshooting-part-2-registry.aspx
     
    DPM Certificate Troubleshooting-Part 3-Certificates
      http://blogs.technet.com/b/dpm/archive/2012/07/25/dpm-certificate-troubleshooting-part-3-certificates.aspx

    Enjoy

  • Link
    DPM Agent Network Troubleshooting
    Mike Jacquet Monday, February 6, 2012 9:05 PM

     

    Hello Folks,

    Please check out Shane Brasher's excellent DPM agent troubleshooting blog here: http://blogs.technet.com/b/dpm/archive/2012/02/06/data-protection-manager-agent-network-troubleshooting.aspx

     

    Don't overlook these earlier blogs:

    Agent Tshooting: http://blogs.technet.com/askcore/archive/2008/04/23/troubleshooting-agent-deployment-in-data-protection-manager-2007.aspx

    DCOM:  http://blogs.technet.com/askcore/archive/2008/05/09/troubleshooting-agent-deployment-in-data-protection-manager-2007-dcom.aspx

    Networking: http://blogs.technet.com/askcore/archive/2008/05/01/troubleshooting-agent-deployment-in-data-protection-manager-2007-networking.aspx 

     

     

 
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