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Se apaga cuando hago Downloads

    Question

  • Hola que tal !!


    Pues acabo de hacer una intalacion en limpio de Windows 7 en mi equipo ya he instalado todas las actualizaciones, el problema es que cuando quiero bajar el messenger de la pagina oficial, se apaga el pc, cuando trato de bajar cualquier programa de internet me hace esto, ha ver si alguien sabe el porque !!

    Gracias !!
    Monday, June 01, 2009 5:58 PM

Answers

  • Hi,

    Some third party have incompatibility problem with IE8 can cause the problem. Could you please test it?

    Run IE without Add-ons
    =============================
    1. Click Start, All Programs, Accessories, System Tools, Internet Explorer (No Add-ons).
    2. Visit website in this IE and test the issue. .

    Hope it helps.

    Friday, June 05, 2009 8:35 AM

All replies

  • Hi,

     

    It appears that this issue is in regard a non-English version of the product. This forum is provided for English version support only. For support for this localized version, please post in the forum for that product language.

     

    Thank you for your understanding.

    Wednesday, June 03, 2009 6:11 AM
  • Hi,

    the problem doesn't seem to depend from localization. He says: "I've done a clean install of Win7 on my pc, installed all updates. But when I want to download the (Live?) messenger from the official site, the system shuts down. That happens with every download from the web I try, anyone knows why?"

    Hola Yesus,

    probaste algún otro browser aparte de IE8? Firefox, p.ej. Sigue ocurriendo lo mismo, o no?
    Saludos...
    Mob. AMD64 3000+, 1 G RAM, Mob. ATIRadeon9700, 20x DVDRW, C:XPSP3 (55G),D:WIN7 (25G),F:DATA (250G)
    Wednesday, June 03, 2009 9:20 AM
  • Hi,

    Some third party have incompatibility problem with IE8 can cause the problem. Could you please test it?

    Run IE without Add-ons
    =============================
    1. Click Start, All Programs, Accessories, System Tools, Internet Explorer (No Add-ons).
    2. Visit website in this IE and test the issue. .

    Hope it helps.

    Friday, June 05, 2009 8:35 AM