Windows Vista on my son's laptop is freezing on the login screen- basically between clicking onthe username and putting in the password. Safe mode makes no difference. How can I troubleshoot if I can't log in? There are files he needs for school that have to be printed TODAY- and they are ON that laptop. Please help!!
I won't be able to help but try asking on Yahoo answers. http://answers.yahoo.com/ I had a problem on my PC with my course work but i had to reinstall windows for it to work. Good Luck and i'm sorry that i can't help.
That happenedto me also, I called my computer manufactuer and they told me that I had unstall everything and the reinstall the software. which I did and it took me several hours to reinstall the software. I did not have my files backed up which they are now. However, what I probably should have done before I even called my computer manufacuter and given myself a lot of extra work is removed the battery pack first for ten seconds to see if it worked. If this happens again I will.
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