Need help troubleshooting Kerberos error, Event ID 4: KRB_AP_ERR_MODIFIED


  • More and more clients are getting this error and I'm struggling to find any relevant information. Can someone point me in the right direction? The errors are generating from our Win2008SP2/Exchange2010 server. Full error text below:

    The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server MAIL02$. The target name used was HTTP/MAIL02.dr.LOCAL. This indicates that the target server failed to decrypt the ticket provided by the client. This can occur when the target server principal name (SPN) is registered on an account other than the account the target service is using. Please ensure that the target SPN is registered on, and only registered on, the account used by the server. This error can also happen when the target service is using a different password for the target service account than what the Kerberos Key Distribution Center (KDC) has for the target service account. Please ensure that the service on the server and the KDC are both updated to use the current password. If the server name is not fully qualified, and the target domain (dr.LOCAL) is different from the client domain (DR.LOCAL), check if there are identically named server accounts in these two domains, or use the fully-qualified name to identify the server.

    Outlook seems to freeze or lockup around the times that this error is reported. The server is an Exchange server, so I'm afraid to unjoin/rejoin the domain. There is very little else out there for solutions. Any help will be greatly appreciated.

    vendredi 23 mars 2012 15:37


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