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Bad Pool Caller Error

Question
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Recently I've been getting an error that forcefully restarts my computer called "Bad Pool Caller Error". I've looked at another thread and tried multiple solutions that were on there but none of them seemed to fix the problem, and it has been occurring more and more. Can anyone help me fix this issue? Here is a link to my minidump zip, thank you in advance!
https://skydrive.live.com/redir?resid=3C7F864F79F0481B%21874
mercredi 12 février 2014 02:13
Réponses
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Hi,
Regarding the dump file you uploaded, Zigzag has provided the suggestions.
If his reply is helpful, Please mark the reply as answer.
Also, if you have any questions or concerns with the information Zigzag provided, please do not hesitate to let me know.
Regards,
Kelvin hsu
TechNet Community Support
- Modifié kelvin_hsu mardi 18 février 2014 06:28
- Proposé comme réponse ZigZag3143x mardi 18 février 2014 19:57
- Marqué comme réponse ZigZag3143x lundi 24 février 2014 12:42
mardi 18 février 2014 06:27 -
Bumblegarten
More than 30 of these 38 crashes were related to your Kaspersky causing netio.sys to crash. I would remove it and use the built in defender in its place.
SYSTEM UP-TIME System Uptime: 0 days 0:24:52.212 System Uptime: 0 days 23:15:50.816 System Uptime: 0 days 22:29:30.421 System Uptime: 1 days 4:30:26.302 System Uptime: 0 days 3:11:32.330 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Debug session time: Tue Feb 11 20:57:56.303 2014 (UTC - 5:00) System Uptime: 0 days 0:24:52.212 BugCheck C2, {7, 1205, fe0c4, ffffe0000822d4f8} *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) BUGCHECK_STR: 0xc2_7_NDnd PROCESS_NAME: System ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Debug session time: Tue Feb 11 20:31:54.907 2014 (UTC - 5:00) System Uptime: 0 days 23:15:50.816 BugCheck C2, {7, 1205, 0, ffffe000065d3598} *** WARNING: Unable to verify timestamp for kneps.sys *** ERROR: Module load completed but symbols could not be loaded for kneps.sys Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) BUGCHECK_STR: 0xc2_7_NDnd PROCESS_NAME: System ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Debug session time: Mon Feb 10 21:14:56.513 2014 (UTC - 5:00) System Uptime: 0 days 22:29:30.421 BugCheck C2, {7, 1205, 16c5a5, ffffe0000083ff08} *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) BUGCHECK_STR: 0xc2_7_NDnd PROCESS_NAME: System ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Debug session time: Sun Feb 9 22:44:12.725 2014 (UTC - 5:00) System Uptime: 1 days 4:30:26.302 BugCheck C2, {99, ffffe00005042e38, 0, 0} *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) BUGCHECK_STR: 0xc2_99 PROCESS_NAME: System ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Debug session time: Sat Feb 8 18:13:07.422 2014 (UTC - 5:00) System Uptime: 0 days 3:11:32.330 BugCheck C2, {7, 1205, 5926ba02, ffffe00008e39488} *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) BUGCHECK_STR: 0xc2_7_NDnd PROCESS_NAME: System
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Ken\Desktop\New folder\020814-22593-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 8 Kernel Version 9600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Machine Name: Kernel base = 0xfffff800`bbc77000 PsLoadedModuleList = 0xfffff800`bbf3b990 Debug session time: Sat Feb 8 15:00:26.848 2014 (UTC - 5:00) System Uptime: 0 days 20:15:20.760 Loading Kernel Symbols ............................................................... ................................................................ ................................................... Loading User Symbols Loading unloaded module list .................... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck C2, {7, 1205, 3, ffffe00008e2cb58} *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys *** WARNING: Unable to verify timestamp for kneps.sys *** ERROR: Module load completed but symbols could not be loaded for kneps.sys GetPointerFromAddress: unable to read from fffff800bbfc4150 GetUlongFromAddress: unable to read from fffff800bbfc4208 Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_CALLER (c2) The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc. Arguments: Arg1: 0000000000000007, Attempt to free pool which was already freed Arg2: 0000000000001205, (reserved) Arg3: 0000000000000003, Memory contents of the pool block Arg4: ffffe00008e2cb58, Address of the block of pool being deallocated Debugging Details: ------------------ POOL_ADDRESS: ffffe00008e2cb58 Nonpaged pool FREED_POOL_TAG: NDnd BUGCHECK_STR: 0xc2_7_NDnd CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre LAST_CONTROL_TRANSFER: from fffff800bbf093ca to fffff800bbdc4ca0 STACK_TEXT: ffffd000`226290a8 fffff800`bbf093ca : 00000000`000000c2 00000000`00000007 00000000`00001205 00000000`00000003 : nt!KeBugCheckEx ffffd000`226290b0 fffff800`01a35f67 : ffffe000`00bfdc30 ffffe000`093bd450 ffffe000`0683c401 fffff800`01f4b646 : nt!ExFreePoolWithTag+0x10fa ffffd000`22629180 fffff800`01dd24a4 : ffffe000`04d15902 ffffe000`0798a630 00000000`00000001 fffff800`01f4c1c5 : NETIO! ?? ::FNODOBFM::`string'+0x797c ffffd000`226291d0 fffff800`01a04501 : ffffe000`0683c480 00000000`00000001 00000000`00000000 00000000`00000001 : tcpip!FlpReturnNetBufferListChain+0xd7504 ffffd000`22629220 fffff800`01a013e7 : ffffe000`093bd450 00000000`00000000 00000000`00000000 ffffe000`0683c480 : NETIO!NetioDereferenceNetBufferList+0xb1 ffffd000`22629290 fffff800`01cd4c8c : ffffe000`025f3000 fffff800`01dc1601 00000000`00000000 00000000`00000000 : NETIO!NetioDereferenceNetBufferListChain+0x2a7 ffffd000`22629350 fffff800`01cfdc2b : 00000000`00000000 00000000`03295501 ffffe000`093bd450 ffffd000`226294e0 : tcpip!IppCompleteAndFreePacketList+0xf8 ffffd000`226293e0 fffff800`01e31c94 : ffffe000`0549bd50 00000000`00000000 ffffe000`03295501 00000000`00000000 : tcpip!IppFlcReceivePacketsCore+0x1edb ffffd000`22629760 fffff800`01f3e6d5 : ffffe000`0139eb02 ffffe000`00eb9c10 ffffd000`22629a99 ffffd000`22624000 : tcpip!IppInspectInjectReceive+0x148 ffffd000`226297c0 fffff800`bbd2f3f9 : 00000000`00000000 ffffe000`0798a590 ffffe000`04d15970 ffffe000`04d15970 : fwpkclnt!FwppInjectionStackCallout+0xe5 ffffd000`22629850 fffff800`01f4f6b6 : fffff800`01f3e5f0 ffffd000`22629a20 00000000`00000010 00000000`00000001 : nt!KeExpandKernelStackAndCalloutInternal+0xe9 ffffd000`226299a0 fffff800`016ba49c : ffffe000`04d15970 ffffe000`0798a590 01cf2508`68fe1c00 ffffe000`0798a590 : fwpkclnt!FwpsInjectTransportReceiveAsync0+0x2ea ffffd000`22629ae0 ffffe000`04d15970 : ffffe000`0798a590 01cf2508`68fe1c00 ffffe000`0798a590 00000000`00000002 : klwfp+0x449c ffffd000`22629ae8 ffffe000`0798a590 : 01cf2508`68fe1c00 ffffe000`0798a590 00000000`00000002 00000000`00000001 : 0xffffe000`04d15970 ffffd000`22629af0 01cf2508`68fe1c00 : ffffe000`0798a590 00000000`00000002 00000000`00000001 fffff800`00000002 : 0xffffe000`0798a590 ffffd000`22629af8 ffffe000`0798a590 : 00000000`00000002 00000000`00000001 fffff800`00000002 fffff800`00000000 : 0x01cf2508`68fe1c00 ffffd000`22629b00 00000000`00000002 : 00000000`00000001 fffff800`00000002 fffff800`00000000 ffffe000`093bd450 : 0xffffe000`0798a590 ffffd000`22629b08 00000000`00000001 : fffff800`00000002 fffff800`00000000 ffffe000`093bd450 fffff800`016ba414 : 0x2 ffffd000`22629b10 fffff800`00000002 : fffff800`00000000 ffffe000`093bd450 fffff800`016ba414 ffffe000`0798a590 : 0x1 ffffd000`22629b18 fffff800`00000000 : ffffe000`093bd450 fffff800`016ba414 ffffe000`0798a590 ffffe000`063c7ab0 : 0xfffff800`00000002 ffffd000`22629b20 ffffe000`093bd450 : fffff800`016ba414 ffffe000`0798a590 ffffe000`063c7ab0 fffff800`013df4f0 : 0xfffff800`00000000 ffffd000`22629b28 fffff800`016ba414 : ffffe000`0798a590 ffffe000`063c7ab0 fffff800`013df4f0 fffff800`016ba6af : 0xffffe000`093bd450 ffffd000`22629b30 ffffe000`0798a590 : ffffe000`063c7ab0 fffff800`013df4f0 fffff800`016ba6af ffffe000`0798a590 : klwfp+0x4414 ffffd000`22629b38 ffffe000`063c7ab0 : fffff800`013df4f0 fffff800`016ba6af ffffe000`0798a590 00000000`00000080 : 0xffffe000`0798a590 ffffd000`22629b40 fffff800`013df4f0 : fffff800`016ba6af ffffe000`0798a590 00000000`00000080 ffffe000`0798a590 : 0xffffe000`063c7ab0 ffffd000`22629b48 fffff800`016ba6af : ffffe000`0798a590 00000000`00000080 ffffe000`0798a590 fffff800`013df4f0 : kneps+0x224f0 ffffd000`22629b50 ffffe000`0798a590 : 00000000`00000080 ffffe000`0798a590 fffff800`013df4f0 ffffe000`0734f250 : klwfp+0x46af ffffd000`22629b58 00000000`00000080 : ffffe000`0798a590 fffff800`013df4f0 ffffe000`0734f250 ffffd000`22629bb0 : 0xffffe000`0798a590 ffffd000`22629b60 ffffe000`0798a590 : fffff800`013df4f0 ffffe000`0734f250 ffffd000`22629bb0 ffffe000`08a143c0 : 0x80 ffffd000`22629b68 fffff800`013df4f0 : ffffe000`0734f250 ffffd000`22629bb0 ffffe000`08a143c0 00000000`00000001 : 0xffffe000`0798a590 ffffd000`22629b70 ffffe000`0734f250 : ffffd000`22629bb0 ffffe000`08a143c0 00000000`00000001 ffffe000`05f0d450 : kneps+0x224f0 ffffd000`22629b78 ffffd000`22629bb0 : ffffe000`08a143c0 00000000`00000001 ffffe000`05f0d450 fffff800`016bcc06 : 0xffffe000`0734f250 ffffd000`22629b80 ffffe000`08a143c0 : 00000000`00000001 ffffe000`05f0d450 fffff800`016bcc06 fffff800`00000000 : 0xffffd000`22629bb0 ffffd000`22629b88 00000000`00000001 : ffffe000`05f0d450 fffff800`016bcc06 fffff800`00000000 00000000`00000000 : 0xffffe000`08a143c0 ffffd000`22629b90 ffffe000`05f0d450 : fffff800`016bcc06 fffff800`00000000 00000000`00000000 00000000`00000000 : 0x1 ffffd000`22629b98 fffff800`016bcc06 : fffff800`00000000 00000000`00000000 00000000`00000000 fffff800`00000001 : 0xffffe000`05f0d450 ffffd000`22629ba0 fffff800`00000000 : 00000000`00000000 00000000`00000000 fffff800`00000001 fffff800`025e3c20 : klwfp+0x6c06 ffffd000`22629ba8 00000000`00000000 : 00000000`00000000 fffff800`00000001 fffff800`025e3c20 fffff800`025f32a2 : 0xfffff800`00000000 STACK_COMMAND: kb FOLLOWUP_IP: NETIO! ?? ::FNODOBFM::`string'+797c fffff800`01a35f67 90 nop SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: NETIO! ?? ::FNODOBFM::`string'+797c FOLLOWUP_NAME: MachineOwner MODULE_NAME: NETIO IMAGE_NAME: NETIO.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 5215f7e4 IMAGE_VERSION: 6.3.9600.16384 BUCKET_ID_FUNC_OFFSET: 797c FAILURE_BUCKET_ID: 0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_ BUCKET_ID: 0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_ ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0xc2_7_ndnd_netio!_??_::fnodobfm::_string_ FAILURE_ID_HASH: {fc6e9aa1-b899-d40c-eb82-38a4130ba536} Followup: MachineOwner ---------
Wanikiya and Dyami--Team Zigzag
- Modifié ZigZag3143x mercredi 12 février 2014 02:26
- Proposé comme réponse kelvin_hsu jeudi 13 février 2014 02:54
- Marqué comme réponse kelvin_hsu lundi 24 février 2014 12:06
mercredi 12 février 2014 02:26
Toutes les réponses
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Bumblegarten
More than 30 of these 38 crashes were related to your Kaspersky causing netio.sys to crash. I would remove it and use the built in defender in its place.
SYSTEM UP-TIME System Uptime: 0 days 0:24:52.212 System Uptime: 0 days 23:15:50.816 System Uptime: 0 days 22:29:30.421 System Uptime: 1 days 4:30:26.302 System Uptime: 0 days 3:11:32.330 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Debug session time: Tue Feb 11 20:57:56.303 2014 (UTC - 5:00) System Uptime: 0 days 0:24:52.212 BugCheck C2, {7, 1205, fe0c4, ffffe0000822d4f8} *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) BUGCHECK_STR: 0xc2_7_NDnd PROCESS_NAME: System ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Debug session time: Tue Feb 11 20:31:54.907 2014 (UTC - 5:00) System Uptime: 0 days 23:15:50.816 BugCheck C2, {7, 1205, 0, ffffe000065d3598} *** WARNING: Unable to verify timestamp for kneps.sys *** ERROR: Module load completed but symbols could not be loaded for kneps.sys Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) BUGCHECK_STR: 0xc2_7_NDnd PROCESS_NAME: System ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Debug session time: Mon Feb 10 21:14:56.513 2014 (UTC - 5:00) System Uptime: 0 days 22:29:30.421 BugCheck C2, {7, 1205, 16c5a5, ffffe0000083ff08} *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) BUGCHECK_STR: 0xc2_7_NDnd PROCESS_NAME: System ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Debug session time: Sun Feb 9 22:44:12.725 2014 (UTC - 5:00) System Uptime: 1 days 4:30:26.302 BugCheck C2, {99, ffffe00005042e38, 0, 0} *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) BUGCHECK_STR: 0xc2_99 PROCESS_NAME: System ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Debug session time: Sat Feb 8 18:13:07.422 2014 (UTC - 5:00) System Uptime: 0 days 3:11:32.330 BugCheck C2, {7, 1205, 5926ba02, ffffe00008e39488} *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) BUGCHECK_STR: 0xc2_7_NDnd PROCESS_NAME: System
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Ken\Desktop\New folder\020814-22593-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 8 Kernel Version 9600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505 Machine Name: Kernel base = 0xfffff800`bbc77000 PsLoadedModuleList = 0xfffff800`bbf3b990 Debug session time: Sat Feb 8 15:00:26.848 2014 (UTC - 5:00) System Uptime: 0 days 20:15:20.760 Loading Kernel Symbols ............................................................... ................................................................ ................................................... Loading User Symbols Loading unloaded module list .................... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck C2, {7, 1205, 3, ffffe00008e2cb58} *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys *** WARNING: Unable to verify timestamp for kneps.sys *** ERROR: Module load completed but symbols could not be loaded for kneps.sys GetPointerFromAddress: unable to read from fffff800bbfc4150 GetUlongFromAddress: unable to read from fffff800bbfc4208 Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_CALLER (c2) The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc. Arguments: Arg1: 0000000000000007, Attempt to free pool which was already freed Arg2: 0000000000001205, (reserved) Arg3: 0000000000000003, Memory contents of the pool block Arg4: ffffe00008e2cb58, Address of the block of pool being deallocated Debugging Details: ------------------ POOL_ADDRESS: ffffe00008e2cb58 Nonpaged pool FREED_POOL_TAG: NDnd BUGCHECK_STR: 0xc2_7_NDnd CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre LAST_CONTROL_TRANSFER: from fffff800bbf093ca to fffff800bbdc4ca0 STACK_TEXT: ffffd000`226290a8 fffff800`bbf093ca : 00000000`000000c2 00000000`00000007 00000000`00001205 00000000`00000003 : nt!KeBugCheckEx ffffd000`226290b0 fffff800`01a35f67 : ffffe000`00bfdc30 ffffe000`093bd450 ffffe000`0683c401 fffff800`01f4b646 : nt!ExFreePoolWithTag+0x10fa ffffd000`22629180 fffff800`01dd24a4 : ffffe000`04d15902 ffffe000`0798a630 00000000`00000001 fffff800`01f4c1c5 : NETIO! ?? ::FNODOBFM::`string'+0x797c ffffd000`226291d0 fffff800`01a04501 : ffffe000`0683c480 00000000`00000001 00000000`00000000 00000000`00000001 : tcpip!FlpReturnNetBufferListChain+0xd7504 ffffd000`22629220 fffff800`01a013e7 : ffffe000`093bd450 00000000`00000000 00000000`00000000 ffffe000`0683c480 : NETIO!NetioDereferenceNetBufferList+0xb1 ffffd000`22629290 fffff800`01cd4c8c : ffffe000`025f3000 fffff800`01dc1601 00000000`00000000 00000000`00000000 : NETIO!NetioDereferenceNetBufferListChain+0x2a7 ffffd000`22629350 fffff800`01cfdc2b : 00000000`00000000 00000000`03295501 ffffe000`093bd450 ffffd000`226294e0 : tcpip!IppCompleteAndFreePacketList+0xf8 ffffd000`226293e0 fffff800`01e31c94 : ffffe000`0549bd50 00000000`00000000 ffffe000`03295501 00000000`00000000 : tcpip!IppFlcReceivePacketsCore+0x1edb ffffd000`22629760 fffff800`01f3e6d5 : ffffe000`0139eb02 ffffe000`00eb9c10 ffffd000`22629a99 ffffd000`22624000 : tcpip!IppInspectInjectReceive+0x148 ffffd000`226297c0 fffff800`bbd2f3f9 : 00000000`00000000 ffffe000`0798a590 ffffe000`04d15970 ffffe000`04d15970 : fwpkclnt!FwppInjectionStackCallout+0xe5 ffffd000`22629850 fffff800`01f4f6b6 : fffff800`01f3e5f0 ffffd000`22629a20 00000000`00000010 00000000`00000001 : nt!KeExpandKernelStackAndCalloutInternal+0xe9 ffffd000`226299a0 fffff800`016ba49c : ffffe000`04d15970 ffffe000`0798a590 01cf2508`68fe1c00 ffffe000`0798a590 : fwpkclnt!FwpsInjectTransportReceiveAsync0+0x2ea ffffd000`22629ae0 ffffe000`04d15970 : ffffe000`0798a590 01cf2508`68fe1c00 ffffe000`0798a590 00000000`00000002 : klwfp+0x449c ffffd000`22629ae8 ffffe000`0798a590 : 01cf2508`68fe1c00 ffffe000`0798a590 00000000`00000002 00000000`00000001 : 0xffffe000`04d15970 ffffd000`22629af0 01cf2508`68fe1c00 : ffffe000`0798a590 00000000`00000002 00000000`00000001 fffff800`00000002 : 0xffffe000`0798a590 ffffd000`22629af8 ffffe000`0798a590 : 00000000`00000002 00000000`00000001 fffff800`00000002 fffff800`00000000 : 0x01cf2508`68fe1c00 ffffd000`22629b00 00000000`00000002 : 00000000`00000001 fffff800`00000002 fffff800`00000000 ffffe000`093bd450 : 0xffffe000`0798a590 ffffd000`22629b08 00000000`00000001 : fffff800`00000002 fffff800`00000000 ffffe000`093bd450 fffff800`016ba414 : 0x2 ffffd000`22629b10 fffff800`00000002 : fffff800`00000000 ffffe000`093bd450 fffff800`016ba414 ffffe000`0798a590 : 0x1 ffffd000`22629b18 fffff800`00000000 : ffffe000`093bd450 fffff800`016ba414 ffffe000`0798a590 ffffe000`063c7ab0 : 0xfffff800`00000002 ffffd000`22629b20 ffffe000`093bd450 : fffff800`016ba414 ffffe000`0798a590 ffffe000`063c7ab0 fffff800`013df4f0 : 0xfffff800`00000000 ffffd000`22629b28 fffff800`016ba414 : ffffe000`0798a590 ffffe000`063c7ab0 fffff800`013df4f0 fffff800`016ba6af : 0xffffe000`093bd450 ffffd000`22629b30 ffffe000`0798a590 : ffffe000`063c7ab0 fffff800`013df4f0 fffff800`016ba6af ffffe000`0798a590 : klwfp+0x4414 ffffd000`22629b38 ffffe000`063c7ab0 : fffff800`013df4f0 fffff800`016ba6af ffffe000`0798a590 00000000`00000080 : 0xffffe000`0798a590 ffffd000`22629b40 fffff800`013df4f0 : fffff800`016ba6af ffffe000`0798a590 00000000`00000080 ffffe000`0798a590 : 0xffffe000`063c7ab0 ffffd000`22629b48 fffff800`016ba6af : ffffe000`0798a590 00000000`00000080 ffffe000`0798a590 fffff800`013df4f0 : kneps+0x224f0 ffffd000`22629b50 ffffe000`0798a590 : 00000000`00000080 ffffe000`0798a590 fffff800`013df4f0 ffffe000`0734f250 : klwfp+0x46af ffffd000`22629b58 00000000`00000080 : ffffe000`0798a590 fffff800`013df4f0 ffffe000`0734f250 ffffd000`22629bb0 : 0xffffe000`0798a590 ffffd000`22629b60 ffffe000`0798a590 : fffff800`013df4f0 ffffe000`0734f250 ffffd000`22629bb0 ffffe000`08a143c0 : 0x80 ffffd000`22629b68 fffff800`013df4f0 : ffffe000`0734f250 ffffd000`22629bb0 ffffe000`08a143c0 00000000`00000001 : 0xffffe000`0798a590 ffffd000`22629b70 ffffe000`0734f250 : ffffd000`22629bb0 ffffe000`08a143c0 00000000`00000001 ffffe000`05f0d450 : kneps+0x224f0 ffffd000`22629b78 ffffd000`22629bb0 : ffffe000`08a143c0 00000000`00000001 ffffe000`05f0d450 fffff800`016bcc06 : 0xffffe000`0734f250 ffffd000`22629b80 ffffe000`08a143c0 : 00000000`00000001 ffffe000`05f0d450 fffff800`016bcc06 fffff800`00000000 : 0xffffd000`22629bb0 ffffd000`22629b88 00000000`00000001 : ffffe000`05f0d450 fffff800`016bcc06 fffff800`00000000 00000000`00000000 : 0xffffe000`08a143c0 ffffd000`22629b90 ffffe000`05f0d450 : fffff800`016bcc06 fffff800`00000000 00000000`00000000 00000000`00000000 : 0x1 ffffd000`22629b98 fffff800`016bcc06 : fffff800`00000000 00000000`00000000 00000000`00000000 fffff800`00000001 : 0xffffe000`05f0d450 ffffd000`22629ba0 fffff800`00000000 : 00000000`00000000 00000000`00000000 fffff800`00000001 fffff800`025e3c20 : klwfp+0x6c06 ffffd000`22629ba8 00000000`00000000 : 00000000`00000000 fffff800`00000001 fffff800`025e3c20 fffff800`025f32a2 : 0xfffff800`00000000 STACK_COMMAND: kb FOLLOWUP_IP: NETIO! ?? ::FNODOBFM::`string'+797c fffff800`01a35f67 90 nop SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: NETIO! ?? ::FNODOBFM::`string'+797c FOLLOWUP_NAME: MachineOwner MODULE_NAME: NETIO IMAGE_NAME: NETIO.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 5215f7e4 IMAGE_VERSION: 6.3.9600.16384 BUCKET_ID_FUNC_OFFSET: 797c FAILURE_BUCKET_ID: 0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_ BUCKET_ID: 0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_ ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0xc2_7_ndnd_netio!_??_::fnodobfm::_string_ FAILURE_ID_HASH: {fc6e9aa1-b899-d40c-eb82-38a4130ba536} Followup: MachineOwner ---------
Wanikiya and Dyami--Team Zigzag
- Modifié ZigZag3143x mercredi 12 février 2014 02:26
- Proposé comme réponse kelvin_hsu jeudi 13 février 2014 02:54
- Marqué comme réponse kelvin_hsu lundi 24 février 2014 12:06
mercredi 12 février 2014 02:26 -
Hi,
Regarding the dump file you uploaded, Zigzag has provided the suggestions.
If his reply is helpful, Please mark the reply as answer.
Also, if you have any questions or concerns with the information Zigzag provided, please do not hesitate to let me know.
Regards,
Kelvin hsu
TechNet Community Support
- Modifié kelvin_hsu mardi 18 février 2014 06:28
- Proposé comme réponse ZigZag3143x mardi 18 février 2014 19:57
- Marqué comme réponse ZigZag3143x lundi 24 février 2014 12:42
mardi 18 février 2014 06:27