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KB4512508 deletes all your settings!! RRS feed

  • Pertanyaan

  • Update KB4512508 installed last night and when I got into work this morning, all my profile and application settings were GONE!  

    Programs pinned to taskbar? GONE!

    Browser bookmarks? GONE!

    Files in Download and Documents? GONE!

    OneNote notebooks? GONE!

    All my settings for applications were gone too.

    It is as if it just deleted my profile and recreated it when I logged in.  There is no backup profile under C:\Users with .old either.  

    How do I restore my files and settings?

    Jumat, 23 Agustus 2019 13.25

Semua Balasan

  • are you sure you are logged in with the same account (and not a temporary one)?
    Is the system in a domain?

    Jumat, 23 Agustus 2019 15.56
  • You need to make sure you are logging in the same account.

    Go to C:\Users, check if there is a folder is named by your account name, open it and you will see many folders, your data there.

    Another situation, if this machine has joined domain and you are using roaming profile, your data is saved in server, contact AD admin for help.

    Regards


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    Senin, 26 Agustus 2019 06.52
    Moderator