W10 1703 update fail RRS feed

  • Domanda

  • I am sorry if this is in the wrong forum, if so could the moderators please move it the appropriate one.

    My PC repeatedly downloads the 1703 update and then fails to install with the message "Installation Failure: Windows failed to install the following update with error 0x8024200D: Feature update to Windows 10, version 1703.".

    It started a month or so ago with 1703 and then stopped. This week it started trying 1709 with the same result and has now gone back to trying 1703.

    The PC is currently running 1607, 14393.1884

    I also notice that it has successfully installed "Update for Windows 10 Version 1607 for x64-based Systems (KB4023057)" 5 times. Is this normal to repeat installation?

    I have tried the trouble shooter multiple times, deleted the contents of the update folder, cleans boots, disabling Norton and downloading with windows 10 update assistant.

    My internet is very slow so each download takes about 8 hours and stops the use of the internet for everyone else!

    I need a way of fixing it or stopping it updating as it is preventing me using my PC .



    mercoledì 15 novembre 2017 03:41


Tutte le risposte

  • Hello,

    Try downloading Windows 10 V1709 ISO file and upgrade using it:


    Let us know if this helps!

    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support [www.kapilarya.com]

    • Contrassegnato come risposta Neil P1243 giovedì 16 novembre 2017 10:30
    mercoledì 15 novembre 2017 07:05
  • Hi,

    I have finally managed to downloaded the ISO. It went through the update and then failed with following error message

    "0xC1900101 - 0x30018

    The installation failed in the FIRST_BOOT phase with an error during SYSPREP operation"

    Any ideas?



    giovedì 16 novembre 2017 07:46
  • Hi Neil,

    This error is typically occurring during the Windows 10 upgrade. If you see a failure c1900101 x300xx, it means we failed during this phase. The most common failure is x30018, which generally means a driver crashed when we loaded it for the first time.

    Press Windows key + X

    Click Command Prompt (Admin)

    Type the following command:

    rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

    Hit Enter on your keyboard and restart. Then try upgrading again.

    If the issue still insists, I suggest that you could disable or uninstall your wireless network card to check. You could follow the steps below to check error when upgrading to Windows 10: 0xC1900101 – 0x30018.


    Hope it will be helpful to you

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Contrassegnato come risposta Neil P1243 giovedì 16 novembre 2017 10:30
    giovedì 16 novembre 2017 09:20
  • Hi,

    I had tried the MAXCLEAN but it hadn't helped but I did it again.

    I also uninstalled Norton, removed the last of the USB externals and removed the USB card.

    It is now at 1709 16299.15.

    An driver error came up with xfast LAN.

    Windows now shows more updats including one to 1709. you would have thought that the ISO file would be the latest version.

    Strangely when I start the PC I have to enter my password twice before I get in. Maybe this will be fixed with the update if it works.

    Thank you for your help.

    giovedì 16 novembre 2017 10:30
  • Now updated to 1709 16299.64.

    Double sign in solved by switching off "use my sign-in info to automatically finish setting up my device after an update or restart" in accounts

    giovedì 16 novembre 2017 10:53