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windows complete pc restore RRS feed

  • 質問

  • good day to all i wonder if some body can help with a proble with an acer aspire 9300 series laptop which is having serious problems. problem 1 windows explorer was closed to help protect your computer data execution prevention has closed windows explorer/windows explorer stopped working. there was an error code but i did not get chance to write this down due to system restsrting every few seconds. this computer belongs to a friend who asked me to look at it, i ran all the tests i was able to get at like anti-virus and anti-spy which i belive  is a cause but all software says no problem.

     

    second problem related is after i logged on as an administrator i attempted to use windows complete pc restore. error incorrect function 0x80070001.

     this is the only problems preventing me sorting out  this problem all other areas including hard drive are ok. i sought more info from my friend and i was told he had downloaded a film from the internet after which the problems began, he has no restore points on system according to restore options. any help would be gratefull. thankyou
    2007年5月10日 10:24