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USB issues RRS feed

  • 質問

  • My USB ports on my HP windows 7 laptop have stopped working, havent worked for about 6 months, even the built in HP truevision HD webcam is not working. 

    If any USB device is plugged in there is a pop up message "unrecognised USB device" and will not show anything on the device at all, the device will not show up in my computer.

    I am not very technical but I have tried uninstalling the unknown USB things in drivers and updating all the drivers but still nothing.

    Any suggestions would be great, but keep in mind im not a computer genius so please dumb it down so I can understand and follow.

    Thanks

    2013年7月22日 13:37

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