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Microsoft Mouse 5000 Wheel Rubber Has Broken RRS feed

回答

  • In the United States and in Canada, you can contact the Microsoft Supplemental Parts team at the following telephone numbers:
    • United States: (800) 360-7561, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time
    • Canada: (800) 933-4750, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time
    • TTY customers: (800) 718-1599, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time

    Ref:

    http://support.microsoft.com/kb/321122


    S.Sengupta, Windows Entertainment and Connected Home MVP

    2014年7月25日 22:56

すべての返信

  • In the United States and in Canada, you can contact the Microsoft Supplemental Parts team at the following telephone numbers:
    • United States: (800) 360-7561, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time
    • Canada: (800) 933-4750, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time
    • TTY customers: (800) 718-1599, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time

    Ref:

    http://support.microsoft.com/kb/321122


    S.Sengupta, Windows Entertainment and Connected Home MVP

    2014年7月25日 22:56
  • I have the same issue.  I contacted the above phone number to be told that they do no sell replacement parts.  Please advise.
    2015年6月16日 20:38
  • Like so many others I also encountered the sticky wheel that gets so soft it has to be peeled off - apparently this happens to all of them given about 5 years. I called and they said their warranty only covers 3 years - good planning Microsoft! Hence it's tough (fill in an expletive of your choice). They also suggested I go to their online store and buy a replacement. (Not until I'm told that they have fixed this obvious problem, thank you). I'll do what others have suggested. Just use it without the rubber (hope that's not an unsafe practice with a mouse -LOL).
    2016年9月12日 16:34
  • Just rip it off and use the wheel without the rubber. 
    2018年7月11日 17:33
  • THis works pretty well... Thank goodness, as this seems to be a problem microsoft is unwilling to fix!https://www.youtube.com/watch?v=3nLTyNMu95Y
    2019年7月17日 10:25