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Hmm, we can't reach this page. RRS feed

  • 질문

  • Microsoft Edge can not connect internet and I receive this message Hmm, we can't reach this page.

    Please advice me

    2015년 10월 4일 일요일 오후 1:59

답변

  • The Developer Tools I believe being referred to are built into Edge (and IE), and are accessed by pressing F12. So when the page is trying to load press F12, go to the Network tab and look out for the Result \ Description that may give a clue as to what the issue with Edge is.
    2015년 10월 5일 월요일 오후 5:18
  • Internet Explorer, Chrome, Fire Fox, Opera, and ....... works but Edge no!

    That sounds like a misconfigured firewall (or other security package) is in effect.  See if you can reproduce your symptom in a safe mode boot with networking (assuming just preventing something that is starting normally is enough to prevent its interfering effects; otherwise you may have to start doing more involved "clean-boot troubleshooting".)

    Another diagnostic tack which doesn't require any hypothesis to be tested is to use ProcMon to find out what is going on in each case.



    Robert Aldwinckle
    ---

    2015년 10월 5일 월요일 오후 6:51

모든 응답

  • Microsoft Edge can not connect internet

    Try using the Developer Tools, Network capture for clues.  You could also try Open with Internet Explorer and see if it works.  Etc.

    Good luck



    Robert Aldwinckle
    ---

    2015년 10월 4일 일요일 오후 2:32
  • Internet Explorer, Chrome, Fire Fox, Opera, and ....... works but Edge no! I can not use Developer Tools.

    Please show me any thing else.

    Thanks

    2015년 10월 5일 월요일 오후 3:34
  • The Developer Tools I believe being referred to are built into Edge (and IE), and are accessed by pressing F12. So when the page is trying to load press F12, go to the Network tab and look out for the Result \ Description that may give a clue as to what the issue with Edge is.
    2015년 10월 5일 월요일 오후 5:18
  • Internet Explorer, Chrome, Fire Fox, Opera, and ....... works but Edge no!

    That sounds like a misconfigured firewall (or other security package) is in effect.  See if you can reproduce your symptom in a safe mode boot with networking (assuming just preventing something that is starting normally is enough to prevent its interfering effects; otherwise you may have to start doing more involved "clean-boot troubleshooting".)

    Another diagnostic tack which doesn't require any hypothesis to be tested is to use ProcMon to find out what is going on in each case.



    Robert Aldwinckle
    ---

    2015년 10월 5일 월요일 오후 6:51
  • In addition to what Robert suggested, please also take a try with the following command under CMD:

    Ipconfig /flushDNS

    As suggested, press F12 to check the detailed information of that page.

    Regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    2015년 10월 6일 화요일 오전 6:50
    중재자
  • Internet Explorer, Chrome, Fire Fox, Opera, and ....... works but Edge no!

    That sounds like a misconfigured firewall (or other security package) is in effect.  See if you can reproduce your symptom in a safe mode boot with networking (assuming just preventing something that is starting normally is enough to prevent its interfering effects; otherwise you may have to start doing more involved "clean-boot troubleshooting".)

    Another diagnostic tack which doesn't require any hypothesis to be tested is to use ProcMon to find out what is going on in each case.



    Robert Aldwinckle
    ---How  would I reconfigure  the  firewall maybe by setting it to its defaults  would that help to reconfigure  it?


    2018년 4월 3일 화요일 오후 12:06
  • ---How  would I reconfigure  the  firewall maybe by setting it to its defaults  would that help to reconfigure  it?


    Actually the kind of "misconfiguration" that I think often happens is that the security package is not current, e.g. they seem to be blocking valid requests as if they were coming from suspected Trojans.  For that case I usually suggest uninstalling the interferers, then testing without their presence, then if desired trying to reinstall them to see if they can set their hooks more compatibly in the changed security environment.


    Robert Aldwinckle
    ---

    2018년 4월 3일 화요일 오후 1:28