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PPTP VPN suddenly throwing Error 651 RRS feed

  • Pergunta

  • I am not sure exactly when this started happening but as of 6/5 it was still working. 

    When I try to connect to my company's VPN (via PPTP) I get an Error 651.  There is a dialog window that opens that says "all devices connected" ... not sure what is going on.

    I disabled all firewalls and even uninstalled Kaspersky.  Still, same error.

    I re-created the VPN network connection, still same error.

    I uninstalled any of my recently installed programs (iTunes upgrade, etc.).  Same issue.

    I performed a System Restore to 6/5 and I am still getting the same issue.

    I have this happening on my home desktop as well as my work laptop from two different locations (will try more when I get a chance) through both wired and wireless connections.  As far as I know (and have been told) nothing has changed on my corporate LAN.

    The only things I see online for this error are related to PPPoE and firewalls ... not sure if PPPoE has anything to do with it at this point.

    Any other thoughts on what I can try?

    Info:
    Windows 7 RC, all latest critical and even some optional updates installed
    Laptop: Dell D830, 64bit, 4 GB RAM, 80 GB HDD
    Desktop: Pentium 4, 2 GB RAM, 120 GB  HDD

    Thanks,
    Jason
    terça-feira, 9 de junho de 2009 16:53

Respostas

  • I can confirm that the same thing happens with the Connectify program. Uninstalling it solved the problem for me. I will try to install it again to see if I can tweak some settings to make it work side by side with my VPN connection.

    Per

    • Sugerido como Resposta Vadim Sorokin sexta-feira, 9 de setembro de 2011 13:17
    • Marcado como Resposta JAgostoni terça-feira, 25 de outubro de 2011 17:43
    quarta-feira, 22 de junho de 2011 13:02
  • I have the same problem after VirtualBox installation.
    Uninstall VirtualBox solve the problem for me.

    Do you have VirtualBox or other Virtualization software ?
    • Sugerido como Resposta alain178 quinta-feira, 18 de junho de 2009 17:45
    • Marcado como Resposta JAgostoni sexta-feira, 19 de junho de 2009 13:09
    quinta-feira, 18 de junho de 2009 17:42
  • Grrrrrrrrrrr it was fuffing CONNECTIFY!!!! After literally feeling like slicing my wrists over this frustration, and seeing millions of posts referring to Virtual PC (Not installed on my PC) I found this thread and uninstalled Conecftify. Everything works great now! I didnt even KNOW I had that shitty little program installed ><

     

     

    Thanks guys! You have NO idea how relieved I am now :)

    • Sugerido como Resposta BinayaRaj Shrestha terça-feira, 25 de outubro de 2011 17:31
    • Marcado como Resposta JAgostoni terça-feira, 25 de outubro de 2011 17:43
    sexta-feira, 22 de julho de 2011 15:40

Todas as Respostas

  • You may already be aware of this since it working before but it doesn't hurt to ask... Is it set up for PPTP or IKEv2? I don't know if it's the same for 64-bit versions of Win7 but both beta 1 and RC build 7100 32-bit releases will default new VPN connections to IKEv2. To fix this, go to Control Panel -> Network and Internet -> Network Connections, find your connection profile, right click, select Properties -> Security and change Type of VPN to PPTP.

    -Gary
    • Editado garypdx terça-feira, 9 de junho de 2009 23:50
    terça-feira, 9 de junho de 2009 23:21
  • Thanks for the reply, Gary.  I did try this with no change.  I even tried another VPN service (though not exactly a reliable test) with the same results.
    quarta-feira, 10 de junho de 2009 12:57
  • Ugh I hate pptp.
    My typical answers before trying anything else:
    - Did you reset your router?
    - What virus scanner/internet security suite is installed? More and more vendors add own network filters that block GRE traffic. If you check networking for your lan adapter are there other protocols installed as TCP/IPv6, TCP/IPv4, 2 Link-Layer Protocols?
    quinta-feira, 11 de junho de 2009 18:36
  • Hahah ... yeah ... I am getting there too ...

    Yeah ... not ony have I reset my router, I have tried this in four different locations!

    For the security suite here is the order I have tried:

    1. Kaspersky Beta for Win 7 + It's firewall (Anit-Hacker)
    2. Kaspersky with Windows Firewall onlye
    3. Kaspersky NO firewall
    4. Kaspersky disabled
    5. Kaspersky uninstalled
    6. With and without Windows firewall enabled
    7. Now running Windows Firewall + Avira just to stay safe in the meantime

    I have also tried with both LAN and WLAN adapters.  Checked the protocols:

    WLAN:
    Client for MS
    QoS Packet Scheduler
    File and Printer Sharing
    Virtual Machine Network Services
    IP 4
    IP 6
    Link Layer ... Responder
    Link Layer ... Mapper I/O Driver

    LAN:
    Same except I have unchecked IP6

    I am happy to run any packet capture/traces anyone would like!

    Thanks!
    quinta-feira, 11 de junho de 2009 19:24
  • jeah I'm just poking around too without the logs of the server.
    You could try to disable Receive Side Scaling in the advanced settings for your network adapter (actually that was a tip that once worked on the server side, but who knows).
    quinta-feira, 11 de junho de 2009 19:44
  • You could try to disable Receive Side Scaling in the advanced settings for your network adapter
    No such option in the UI ... any idea on a netsh command for that one?  I can research it if you don't know it offhand.
    quinta-feira, 11 de junho de 2009 19:54
  • set global rss=disabled

    quinta-feira, 11 de junho de 2009 20:00
  • I did try the set global rss=disabled with no luck ... anyone know of any alternative PPTP clients that I can try?
    segunda-feira, 15 de junho de 2009 13:33
  • I don't suppose you can find a Windows update that was installed around the time the issue started? If so, you can try uninstalling that update.
    segunda-feira, 15 de junho de 2009 16:33
  • I have the same problem after VirtualBox installation.
    Uninstall VirtualBox solve the problem for me.

    Do you have VirtualBox or other Virtualization software ?
    • Sugerido como Resposta alain178 quinta-feira, 18 de junho de 2009 17:45
    • Marcado como Resposta JAgostoni sexta-feira, 19 de junho de 2009 13:09
    quinta-feira, 18 de junho de 2009 17:42
  • I'm in the same boat.  I have two Dell laptops sitting on the same desk, connecting to the same wireless router, using the same MS VPN client to connect to the same VPN server using the same settings.  Both are running Windows 7 RC.  One of them works with no problem, the other is giving me the "All devices connected - Error 651 Your modem (or other device) is reporting an error" message.

    Firewall rules permit GRE and PPTP traffic and I've tried with the firewall disabled.  I uninstalled and reinstalled the wireless drivers.

    Obviously if two laptops behave differently when all external factors are the same, the problem most likely lies in the one laptop.

    If anyone has any suggestions, or need more info to help, please let me know. 

    --  Mark
    sexta-feira, 19 de junho de 2009 08:57
  • I do have Virtual PC installed ... though it was working the entire time it had been installed ... I'll try removing it and see what happens.
    sexta-feira, 19 de junho de 2009 11:24
  • Removing Virtual PC 2007 SP1 totally fixed this.  I will try and re-install (given that it worked before) and report back.
    sexta-feira, 19 de junho de 2009 13:10
  • Removing Virtual PC 2007 SP1 totally fixed this.  I will try and re-install (given that it worked before) and report back.

    On my machine VPC uninstallation didn't give expected results. The error still remains..
    quarta-feira, 8 de julho de 2009 04:48
  • On my machine VPC uninstallation didn't give expected results. The error still remains..
    Hmmm ... obvious questions:
    - Did you reboot after uninstalling?
    - Did you verify that everything did uninstall? (Check Programs and Features, check your network setting to see if the virtual machine network add-on is gone)
    - Did you try anything else others have suggested in this thread?
    - Do you have any other virtualization software installed (VM Ware, VirtualBox, etc.)?

    Sorry for the obvious questions but I am not sure what else to suggest myself.

    quarta-feira, 8 de julho de 2009 11:27
  • Yes. Everything checked. At the first step I uninstalled "Microsoft Virtual PC 2007" then discovered that actually that one is installed as Windows Update (don't remeber #). Then Virtual Windows XP removed as well. Everything removed, rebooted, no other virtualization software installed. Error still remains :)
    quarta-feira, 8 de julho de 2009 15:21
  • Just out of curiosity. I discovered this error at about the same time that I discovered the dll gpsvc.dll missing. Do you have that dll present in %windows%\system32? I understand it's part of group policy and cryptography, so it may be related.
    quarta-feira, 8 de julho de 2009 19:27
  • Just out of curiosity. I discovered this error at about the same time that I discovered the dll gpsvc.dll missing. Do you have that dll present in %windows%\system32? I understand it's part of group policy and cryptography, so it may be related.

    Yes. I do have. Group Policy Client v6.1.7100.0
    quinta-feira, 9 de julho de 2009 14:32
  • Thank u guys. I would never thought VPC can cause such problems, especially because there was no symptoms for a long period of time after i've installed it (more then month), VPN worked fine.
    Also not only VPN crashed, my GPRS dial up didn't work, until i've uninstalled VPC, and my local area connection didn't work properly either.
    P.S: sorry for poor english.
    segunda-feira, 13 de julho de 2009 16:28
  • Thank you so much alain!!
    I uninstalled the filter driver of VirtualBox in the properties page of my NIC and all connections that uses WAN Miniport (L2TP, PPTP, PPPoE...) came back magically.
    You don't even need to uninstall the whole app; removing the driver is enough.

    But this problem is quite weird though. VirtualBox and L2TP VPN were both working quite well no matter if I dial first or turn the virtual pc on first. Then last night all connections based on WAN Miniport stopped working, showing the 651 error. I didn't install any driver, software or system update, so this problem seems completely random. The only unusual thing I was doing yesterday is that I ran VirtualBox as admin so I can access a physical partition, and then the VBoxSvc process didn't exit when I closed the application. Could this cause the network filter driver to malfunction?

    I also notice that it takes much longer time to establish a wireless connection. It shows I am connected to the AP, but no packets is coming through as if the system is waiting for something and it timed out.
    segunda-feira, 27 de julho de 2009 06:29
  • Thank you so much alain!!
    I uninstalled the filter driver of VirtualBox in the properties page of my NIC and all connections that uses WAN Miniport (L2TP, PPTP, PPPoE...) came back magically.
    You don't even need to uninstall the whole app; removing the driver is enough.

    But this problem is quite weird though. VirtualBox and L2TP VPN were both working quite well no matter if I dial first or turn the virtual pc on first. Then last night all connections based on WAN Miniport stopped working, showing the 651 error. I didn't install any driver, software or system update, so this problem seems completely random. The only unusual thing I was doing yesterday is that I ran VirtualBox as admin so I can access a physical partition, and then the VBoxSvc process didn't exit when I closed the application. Could this cause the network filter driver to malfunction?

    I also notice that it takes much longer time to establish a wireless connection. It shows I am connected to the AP, but no packets is coming through as if the system is waiting for something and it timed out.
    yes! I just wanted to confirm that Virutal Machine Network Service driver removal (not uncheck but uninstall) from NIC used items solved this problem. Thx to all you :)
    quarta-feira, 29 de julho de 2009 20:18
  • I had the same problem but I did not have VirtualBox installed.  I found out that Connectify will cause it as well.  After I uninstalled it, I was able to connect to my VPN networks.
    terça-feira, 21 de junho de 2011 13:28
  • I can confirm that the same thing happens with the Connectify program. Uninstalling it solved the problem for me. I will try to install it again to see if I can tweak some settings to make it work side by side with my VPN connection.

    Per

    • Sugerido como Resposta Vadim Sorokin sexta-feira, 9 de setembro de 2011 13:17
    • Marcado como Resposta JAgostoni terça-feira, 25 de outubro de 2011 17:43
    quarta-feira, 22 de junho de 2011 13:02
  • Thanks! I had the same problem. You saved me some time.
    quinta-feira, 7 de julho de 2011 07:49
  • Grrrrrrrrrrr it was fuffing CONNECTIFY!!!! After literally feeling like slicing my wrists over this frustration, and seeing millions of posts referring to Virtual PC (Not installed on my PC) I found this thread and uninstalled Conecftify. Everything works great now! I didnt even KNOW I had that shitty little program installed ><

     

     

    Thanks guys! You have NO idea how relieved I am now :)

    • Sugerido como Resposta BinayaRaj Shrestha terça-feira, 25 de outubro de 2011 17:31
    • Marcado como Resposta JAgostoni terça-feira, 25 de outubro de 2011 17:43
    sexta-feira, 22 de julho de 2011 15:40
  • Having this issue as well. I did have connectify on which I took off again and have just noticed a few days later that my VPN no longer connects with this error. I am guessing Connectify did something and I will need to re-install the WAN miniport drivers?
    • Sugerido como Resposta Rudyreliableunit terça-feira, 24 de setembro de 2013 02:53
    • Não Sugerido como Resposta Rudyreliableunit terça-feira, 24 de setembro de 2013 02:53
    • Sugerido como Resposta Rudyreliableunit terça-feira, 24 de setembro de 2013 02:53
    sábado, 30 de julho de 2011 09:34
  • I had the opportunity to work with a client about this 651 windows error (vpn). We tried all most everything on the books nothing work. Guess what worked: reinstalation of windows problem fixed

    terça-feira, 24 de setembro de 2013 03:01
  • Hello,

    I want juste to sgnal that I have the same issue.

    After uninstalling virtualbox it work without problem.

    Thanks,

    AAZRI

    quarta-feira, 28 de dezembro de 2016 14:06
  • I have the same problem after VirtualBox installation.
    Uninstall VirtualBox solve the problem for me.

    Do you have VirtualBox or other Virtualization software ?

    Thanks a LOTTT! I had the same problem, only uninstalled the Oracle Vitrual Box and the problem was solved

    I have VM Ware too, I had not to uninstall it.

    ;)

    sábado, 10 de março de 2018 13:45