Hi all,
I'm almost done with my Exchange 2010 deployment and I have gotten to the point where I am doing work with Retention Tags and Retention Policies.
I disabled the default Retention Tags (e.g. "1 Month Delete", "1 Week Delete", etc) and thus, the default Policies, but I also created my own tags and my own policy.
The tags are as such:
Deleted Items - Permanently delete items with an Age Limit of 180 days
Drafts - Permanently delete items with an Age Limit of 180 days
Journal - Permanently delete items with an Age Limit of 90 days
Sync Issues - Permanently delete items with an Age Limit of 30 days (thanks Outlook 2010 bug...)
I also created two Tags with the "Port from Managed Folder to Tag..." option with the following settings:
Calendar - Permanently delete items with an Age Limit of 730 days
Tasks - Permanently delete items with an Age Limit of 730 days
All of these items were tied in to a Policy named "Company Standard Retention", but it seems that they may not be running properly, because none of the entries in my Calendar (older than two years) are being deleted. I also have a few old Contact records
in my Deleted Items that say "This item has expired", but they won't delete.
Am I doing something wrong? I read through the forums and it appears that a lot of folks are having some problems, but a lot of them have been remedied by using "Permanently Delete" instead of "Move to the Deleted Items Folder", which I'm
not even doing.
The only other things that I can share that might help:
-I had an older "Mailbox Manager" Recipient Policy (Exchange 2003) that was copied to an E-Mail Address Policy on 2010. It was still there when I created these Tags/Policy, but I removed it via Shell late last week.
-We are running Symantec Enterprise Vault to manage our E-mail Journaling and Archives. Along with that, Vault manages the deletion of items that reach a certain age in all other Mailbox folders (Inbox, Sent Items, "custom" user-created folders, Junk
E-Mail, RSS Feeds, etc).
Any insight that can be provided would be welcome.
Thanks in advance! :)
