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Erro ao Instalar Trueview - pacote do Microsoft Visual C++ 2015 RRS feed

  • Pergunta

  • Boa Tarde!
    Eu estou tentando instalar a aplicação da Autodesk que no caso é o Trueview, e em sua instalação o mesmo instala os pacotes do Microsoft Visual C++, porem quando chega no 2015, apresenta erro, então entrei em contato com o suporte da Autodesk e foi feito varias tentativas de instalação do MV C++ 2015, e tambem foi tentado atualizar o pacote do windows KB2999226, porem não foi possivel, tambem apresentar erro. Até mesmo para verificar se existe atualizações para o windows na opção de Windows Update, o mesmo fica buscando o tempo todo mas não termina nunca.

    Poderia me ajudar a resolver este problema?

    Fico no aguardo

    Obrigado

    sexta-feira, 11 de outubro de 2019 19:10

Todas as Respostas

  • Esse é o log do erro da instalação do MVC++2015:

    [42E8:44B4][2019-08-20T15:45:13]i001: Burn v3.7.3813.0, Windows v6.3 (Build 9600: Service Pack 0), path: D:\Downloads\vc_redist.x86.exe, cmdline: '-burn.unelevated BurnPipe.{F006D692-0F21-4D1C-856F-B647DF68AFC7} {3724275E-D9AD-43D2-8023-9D7E7E48E85C} 20924'
    [42E8:44B4][2019-08-20T15:45:13]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Steelrj\AppData\Local\Temp\dd_vcredist_x86_20190820154513.log'
    [42E8:44B4][2019-08-20T15:45:13]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Downloads\vc_redist.x86.exe'
    [42E8:44B4][2019-08-20T15:45:13]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\Downloads\'
    [42E8:44B4][2019-08-20T15:45:14]i100: Detect begin, 10 packages
    [42E8:44B4][2019-08-20T15:45:14]i000: Setting version variable 'windows_uCRT_DetectKey' to value '10.0.10053.0'
    [42E8:44B4][2019-08-20T15:45:14]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 1
    [42E8:44B4][2019-08-20T15:45:14]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:14]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:14]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:14]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:14]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:14]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:14]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:14]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:14]i101: Detected package: vcRuntimeMinimum_x86, state: Present, cached: Complete
    [42E8:44B4][2019-08-20T15:45:14]i101: Detected package: vcRuntimeAdditional_x86, state: Present, cached: Complete
    [42E8:44B4][2019-08-20T15:45:14]i101: Detected package: Windows81_x86, state: Absent, cached: None
    [42E8:44B4][2019-08-20T15:45:14]i101: Detected package: Windows81_x64, state: Absent, cached: Complete
    [42E8:44B4][2019-08-20T15:45:14]i101: Detected package: Windows8_x86, state: Absent, cached: None
    [42E8:44B4][2019-08-20T15:45:14]i101: Detected package: Windows8_x64, state: Absent, cached: None
    [42E8:44B4][2019-08-20T15:45:14]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
    [42E8:44B4][2019-08-20T15:45:14]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
    [42E8:44B4][2019-08-20T15:45:14]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
    [42E8:44B4][2019-08-20T15:45:14]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
    [42E8:44B4][2019-08-20T15:45:14]i052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
    [42E8:44B4][2019-08-20T15:45:14]i199: Detect complete, result: 0x0
    [42E8:44B4][2019-08-20T15:45:18]i200: Plan begin, 10 packages, action: Repair
    [42E8:44B4][2019-08-20T15:45:18]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\Users\Steelrj\AppData\Local\Temp\dd_vcredist_x86_20190820154513_000_vcRuntimeMinimum_x86.log'
    [42E8:44B4][2019-08-20T15:45:18]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\Users\Steelrj\AppData\Local\Temp\dd_vcredist_x86_20190820154513_001_vcRuntimeAdditional_x86.log'
    [42E8:44B4][2019-08-20T15:45:18]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:18]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
    [42E8:44B4][2019-08-20T15:45:18]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to true.
    [42E8:44B4][2019-08-20T15:45:18]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
    [42E8:44B4][2019-08-20T15:45:18]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:18]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
    [42E8:44B4][2019-08-20T15:45:18]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:18]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
    [42E8:44B4][2019-08-20T15:45:18]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:18]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
    [42E8:44B4][2019-08-20T15:45:18]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:18]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
    [42E8:44B4][2019-08-20T15:45:18]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:18]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
    [42E8:44B4][2019-08-20T15:45:18]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
    [42E8:44B4][2019-08-20T15:45:18]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
    [42E8:44B4][2019-08-20T15:45:18]i201: Planned package: vcRuntimeMinimum_x86, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
    [42E8:44B4][2019-08-20T15:45:18]i201: Planned package: vcRuntimeAdditional_x86, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
    [42E8:44B4][2019-08-20T15:45:18]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [42E8:44B4][2019-08-20T15:45:18]i201: Planned package: Windows81_x64, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: None
    [42E8:44B4][2019-08-20T15:45:18]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [42E8:44B4][2019-08-20T15:45:18]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [42E8:44B4][2019-08-20T15:45:18]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [42E8:44B4][2019-08-20T15:45:18]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [42E8:44B4][2019-08-20T15:45:18]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [42E8:44B4][2019-08-20T15:45:18]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [42E8:44B4][2019-08-20T15:45:18]i299: Plan complete, result: 0x0
    [42E8:44B4][2019-08-20T15:45:18]i300: Apply begin
    [51BC:5D08][2019-08-20T15:45:18]i360: Creating a system restore point.
    [51BC:5D08][2019-08-20T15:45:19]i361: Created a system restore point.
    [51BC:5D08][2019-08-20T15:45:19]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{206898cc-4b41-4d98-ac28-9f9ae57f91fe}, resume: Active, restart initiated: No, disable resume: No
    [51BC:4798][2019-08-20T15:45:20]i304: Verified existing payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\{06AE3BCC-7612-39D3-9F3B-B6601D877D02}v14.0.24123\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi.
    [51BC:4798][2019-08-20T15:45:20]i304: Verified existing payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\{06AE3BCC-7612-39D3-9F3B-B6601D877D02}v14.0.24123\packages\vcRuntimeMinimum_x86\cab1.cab.
    [51BC:4798][2019-08-20T15:45:20]i304: Verified existing payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\{03AC7A79-F8AF-38FC-9DA0-98DAB4F4B1CD}v14.0.24123\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi.
    [51BC:4798][2019-08-20T15:45:20]i304: Verified existing payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\{03AC7A79-F8AF-38FC-9DA0-98DAB4F4B1CD}v14.0.24123\packages\vcRuntimeAdditional_x86\cab1.cab.
    [51BC:4798][2019-08-20T15:45:20]i304: Verified existing payload: Windows81_x64 at path: C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu.
    [51BC:5D08][2019-08-20T15:45:20]i301: Applying execute package: vcRuntimeMinimum_x86, action: Repair, path: C:\ProgramData\Package Cache\{06AE3BCC-7612-39D3-9F3B-B6601D877D02}v14.0.24123\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [42E8:44B4][2019-08-20T15:45:31]i319: Applied execute package: vcRuntimeMinimum_x86, result: 0x0, restart: None
    [51BC:5D08][2019-08-20T15:45:31]i325: Registering dependency: {206898cc-4b41-4d98-ac28-9f9ae57f91fe} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_x86,v14, package: vcRuntimeMinimum_x86
    [51BC:5D08][2019-08-20T15:45:31]i301: Applying execute package: vcRuntimeAdditional_x86, action: Repair, path: C:\ProgramData\Package Cache\{03AC7A79-F8AF-38FC-9DA0-98DAB4F4B1CD}v14.0.24123\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [42E8:44B4][2019-08-20T15:45:32]i319: Applied execute package: vcRuntimeAdditional_x86, result: 0x0, restart: None
    [51BC:5D08][2019-08-20T15:45:32]i325: Registering dependency: {206898cc-4b41-4d98-ac28-9f9ae57f91fe} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_x86,v14, package: vcRuntimeAdditional_x86
    [51BC:5D08][2019-08-20T15:45:32]i301: Applying execute package: Windows81_x64, action: Install, path: C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu" /quiet /norestart'
    [51BC:5D08][2019-08-20T15:45:33]e000: Error 0x80070652: Failed to execute MSU package.
    [42E8:44B4][2019-08-20T15:45:33]e000: Error 0x80070652: Failed to configure per-machine MSU package.
    [42E8:44B4][2019-08-20T15:45:33]w348: Application requested retry of package: Windows81_x64, encountered error: 0x80070652. Retrying...
    [51BC:5D08][2019-08-20T15:45:36]i301: Applying execute package: Windows81_x64, action: Install, path: C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu" /quiet /norestart'
    [51BC:5D08][2019-08-20T15:45:36]e000: Error 0x80070652: Failed to execute MSU package.
    [42E8:44B4][2019-08-20T15:45:36]e000: Error 0x80070652: Failed to configure per-machine MSU package.
    [42E8:44B4][2019-08-20T15:45:36]w348: Application requested retry of package: Windows81_x64, encountered error: 0x80070652. Retrying...
    [51BC:5D08][2019-08-20T15:45:39]i301: Applying execute package: Windows81_x64, action: Install, path: C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu" /quiet /norestart'
    [51BC:5D08][2019-08-20T15:45:44]e000: Error 0x8024001e: Failed to execute MSU package.
    [42E8:44B4][2019-08-20T15:45:44]e000: Error 0x8024001e: Failed to configure per-machine MSU package.
    [42E8:44B4][2019-08-20T15:45:44]i319: Applied execute package: Windows81_x64, result: 0x8024001e, restart: None
    [42E8:44B4][2019-08-20T15:45:44]e000: Error 0x8024001e: Failed to execute MSU package.
    [51BC:5D08][2019-08-20T15:45:44]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{206898cc-4b41-4d98-ac28-9f9ae57f91fe}, resume: ARP, restart: None, disable resume: No
    [51BC:5D08][2019-08-20T15:45:44]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{206898cc-4b41-4d98-ac28-9f9ae57f91fe}, resume: ARP, restart initiated: No, disable resume: No
    [42E8:44B4][2019-08-20T15:45:44]i399: Apply complete, result: 0x8024001e, restart: None, ba requested restart:  No


    sexta-feira, 11 de outubro de 2019 19:26