Membru care solicită informaţii
ie11 crashes when accessing to lastminute.com why?

Întrebare
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Trying to access to search for a flight+hotel in lastminute.com site, ie11 crashes:
Internet explorer has stopped working
In the event viewer i found this:
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.19267, time stamp: 0x5c4b95a4
Faulting module name: MSHTML.dll, version: 11.0.9600.19267, time stamp: 0x5c4ba941
Exception code: 0xc0000005
Fault offset: 0x000ae5c1
Faulting process id: 0x344
Faulting application start time: 0x01d4dfb904a782a0
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\system32\MSHTML.dll
Report Id: 444f0a35-4bac-11e9-a96e-8086f2e44b9cThis is failing in safe mode and also disabling add-ons
- Editat de javisan81 joi, 21 martie 2019 07:48
Toate mesajele
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Hi,
Thank you for posting in Microsoft TechNet Forum.
Have you ever used another browser on your computer to access this website?
Meanwhile, please refer to the following methods to troubleshoot:
1. Try to reset Internet Explorer 11 and check.
2. Try to go to Microsoft Update install the most recent cumulative security update for Internet Explorer.
3. Upgrade win7 to the latest version and check if it works.
Best regards,
Hurry
Please remember to mark the reply as an answer if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com- Editat de hurry yangMicrosoft contingent staff joi, 21 martie 2019 16:31
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Hi,
Yes i have chrome installed and i can use it for lastminute.com. I just post it here not because ie has problem to visualize the site but for the crash.
I reset ie11 to its default settings and the problem persists.
I will upgrade win7 to the latest version and i will inform you.
Thanks.
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Well Windows Update gets you System OS updates/Internet Explorer is not one of them,Win updater has no update.To resort to a new Win Internet Explorer,use the Windows Update Catalog,use the link listed..
http://catalog.update.microsoft.com/v7/site/Search.aspx?q=Windows%207%20Internet%20Explorer%202019
Select the IE update that youre OS runs with...Also,in catalog,type: 890830 download & run...Then also,open control-panel/Windows Defender/HELP/Chk for updates/run with the new update..All are needed for the OS....
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Hi,
Thank you for your feedback.
I will always accompany you to solve the problem successfully.
Best regards,
Hurry
Please remember to mark the reply as an answer if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com -
Hi,
How things are going there on this issue?
Please let me know if you would like further assistance.Best regards,
Hurry
Please remember to mark the reply as an answer if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com -
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Hi,
Thank you for your feedback.
Trying to access this URL in compatibility mode and check.
If you can use IE11 to access other website, maybe search for a flight+hotel isn't compatible with win7 in lastminute.com site. Beacuse I can use win10 to access it successfully.
Best regards,
Hurry
Please remember to mark the reply as an answer if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com -
Hi,
Is there anything else I can do to help you on this issue?
Please feel free to contact me if you have any questions.
Best regards,
Hurry
Please remember to mark the reply as an answer if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com