Dobrý den.
Potřeboval bych pomoci s identifikací problémů, který způsobuje pravděpodobně konflikt ovladače a nějaké konkrétní aktualizace. Bohužel sám nedokážu identifikovat onu aktualizace a ovladač. První BSOD přišel po několika dnech od poslední aktualizace (nic
dalšího aktualizováno nebylo, s výjimkou antivirové databáze) a nepomohla ani reinstalace systému (starý obraz disku jsem si uchoval pro pozdější použití), protože ani testy hardware nepomohli, respektive HW je v pořádku.
Potřebujete-li k analýze (nasměrování) doplňkové informace, není problém a dodám. Děkuji za pomoc.
Dump : https://1drv.ms/f/s!AoVKa2goDQkFg5Efww0ggTvMQv2_eg
Dump prohnaný DBG:
Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\minidump\080119-7765-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 18362 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff804`26400000 PsLoadedModuleList = 0xfffff804`268432f0
Debug session time: Fri Aug 2 01:39:39.977 2019 (UTC + 2:00)
System Uptime: 0 days 0:00:27.697
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
.....
For analysis of this file, run !analyze -v
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80426447b23, address which referenced memory
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.
SYSTEM_SKU: To Be Filled By O.E.M.
SYSTEM_VERSION: To Be Filled By O.E.M.
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: P3.50
BIOS_DATE: 07/18/2019
BASEBOARD_MANUFACTURER: ASRock
BASEBOARD_PRODUCT: B450M Pro4
BASEBOARD_VERSION:
DUMP_TYPE: 2
BUGCHECK_P1: 0
BUGCHECK_P2: 2
BUGCHECK_P3: 0
BUGCHECK_P4: fffff80426447b23
READ_ADDRESS: fffff8042696e3b0: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000000000
CURRENT_IRQL: 2
FAULTING_IP:
nt!KeSetEvent+173
fffff804`26447b23 4d8b36 mov r14,qword ptr [r14]
CPU_COUNT: 4
CPU_MHZ: da5
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 11
CPU_STEPPING: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_SESSION_HOST: DESKTOP-RANFL4O
ANALYSIS_SESSION_TIME: 08-02-2019 03:55:36.0537
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
TRAP_FRAME: ffff9e0ea9876da0 -- (.trap 0xffff9e0ea9876da0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffff80432ddc4c0
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80426447b23 rsp=ffff9e0ea9876f30 rbp=0000000000000000
r8=0000000000000000 r9=ffffb58c0dd53f88 r10=fffff804264479b0
r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz ac pe cy
nt!KeSetEvent+0x173:
fffff804`26447b23 4d8b36 mov r14,qword ptr [r14] ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff804265ce6e9 to fffff804265bc900
STACK_TEXT:
ffff9e0e`a9876c58 fffff804`265ce6e9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffff9e0e`a9876c60 fffff804`265caa2b : 00000000`00000001 00000000`00002bed 00000000`00000000 ffffb58c`09010280 : nt!KiBugCheckDispatch+0x69
ffff9e0e`a9876da0 fffff804`26447b23 : fffff804`32ddc4c0 00000000`00000000 00000000`00000000 fffff804`29495001 : nt!KiPageFault+0x46b
ffff9e0e`a9876f30 fffff804`293c14a5 : 00000000`00000000 00000000`00000008 00000000`00000008 00000000`00000000 : nt!KeSetEvent+0x173
ffff9e0e`a9876fc0 fffff804`294c726b : ffffb58c`0d9bf060 ffffb58c`15b06180 fffff804`29495050 ffffb58c`0d13bdd0 : ndis!NdisSetEvent+0x15
ffff9e0e`a9876ff0 fffff804`294ed41c : fffff804`29495050 ffffb58c`0d8e41a0 ffffb58c`0d9bf060 ffffb58c`0d9bf060 : ndis!ndisFInvokeDetach+0x67
ffff9e0e`a9877030 fffff804`294ce289 : ffff9f0a`8fed2f60 ffffb58c`0d9bf060 ffffb58c`15b06180 ffffb58c`16bdeb60 : ndis!ndisDetachFilterInner+0x27c
ffff9e0e`a98770b0 fffff804`294bd24a : 00000000`00000001 ffff9e0e`a9877210 ffffb58c`0d8e5590 00000000`00000000 : ndis!ndisDetachFilter+0xb1
ffff9e0e`a9877110 fffff804`294b13c0 : ffffb58c`0d8e41a0 ffffb58c`0d8e41a0 ffffb58c`0d8e5608 ffffb58c`0d8e5590 : ndis!Ndis::BindEngine::Iterate+0xbde2
ffff9e0e`a9877290 fffff804`294ac409 : ffffb58c`0d8e5590 ffff9e0e`a9877400 00000000`00000000 00000000`00000000 : ndis!Ndis::BindEngine::UpdateBindings+0x98
ffff9e0e`a98772e0 fffff804`294ac2c8 : ffffb58c`0d8e5590 00000000`00000000 ffffb58c`0d8e5590 fffff804`294ac8eb : ndis!Ndis::BindEngine::DispatchPendingWork+0x75
ffff9e0e`a9877310 fffff804`294ac859 : ffffb58c`0d8e5590 ffff9e0e`a9877400 00000000`00001000 00000000`00001000 : ndis!Ndis::BindEngine::ApplyBindChanges+0x54
ffff9e0e`a9877360 fffff804`294ebb32 : ffffb58c`0d8e41a0 ffff9e0e`a98774b0 ffffb58c`0d8e5590 ffffb58c`0d8e0990 : ndis!ndisMSetMiniportReadyForBinding+0x81
ffff9e0e`a98773b0 fffff804`29455114 : ffffb58c`0d8e41a0 ffffb58c`0d8e41a0 00000000`00000000 fffff804`29495050 : ndis!ndisPnPRemoveDevice+0x32e
ffff9e0e`a98775f0 fffff804`294c9522 : ffffb58c`0d8e41a0 ffffb58c`0d8e4050 00000000`00000000 00000000`00000000 : ndis!ndisPnPRemoveDeviceEx+0x148
ffff9e0e`a9877640 fffff804`293f932e : ffffb58c`11411550 ffff9e0e`a98776f0 00000000`00000000 ffffb58c`0d8e41a0 : ndis!ndisPnPIrpRemoveDevice+0x11e
ffff9e0e`a98776b0 fffff804`26431cc9 : ffff9e0e`a9877701 ffffb58c`0d8e4050 00000000`00000001 ffff9e0e`a9877820 : ndis!ndisPnPDispatch+0x312be
ffff9e0e`a9877720 fffff804`26a3b9c4 : ffff9e0e`a98777c0 ffffb58c`0d8e4050 ffff9e0e`a9877820 ffffb58c`11411550 : nt!IofCallDriver+0x59
ffff9e0e`a9877760 fffff804`26b244fa : 00000000`00000002 ffffb58c`08df49a0 ffffb58c`08ecbd70 ffffb58c`08ecbd70 : nt!IopSynchronousCall+0xf8
ffff9e0e`a98777e0 fffff804`2656e0f0 : ffff9f0a`983d0b70 ffffb58c`08df49a0 00000000`0000000a 00000000`00000000 : nt!IopRemoveDevice+0x106
ffff9e0e`a98778a0 fffff804`26b23eaf : ffffb58c`08df49a0 00000000`00000016 00000000`00000000 cb3a4008`00200001 : nt!PnpRemoveLockedDeviceNode+0x1ac
ffff9e0e`a9877900 fffff804`26b23b4a : ffffb58c`08df49a0 ffff9e0e`a9877980 00000000`00000016 ffffb58c`08df49a0 : nt!PnpDeleteLockedDeviceNode+0x8b
ffff9e0e`a9877940 fffff804`26c0627c : ffffb58c`08ecbd70 00000000`00000002 ffffb58c`08ecbd70 00000000`00000001 : nt!PnpDeleteLockedDeviceNodes+0x76
ffff9e0e`a98779c0 fffff804`26af4c0a : ffff9e0e`a9877b10 ffffb58c`08df4900 ffff9e0e`a9877b00 ffff9f0a`00000001 : nt!PnpProcessQueryRemoveAndEject+0xe411c
ffff9e0e`a9877ab0 fffff804`26a80b38 : ffff9f0a`983d0b70 ffff9f0a`8fdecac0 ffff9f0a`8fdecac0 00000000`00000000 : nt!PnpProcessTargetDeviceEvent+0xea
ffff9e0e`a9877ae0 fffff804`264c4855 : ffffb58c`08c92ca0 ffffb58c`11e310c0 ffffb58c`08c92ca0 ffffb58c`13ad5470 : nt!PnpDeviceEventWorker+0x2d8
ffff9e0e`a9877b70 fffff804`2652f725 : ffffb58c`11e310c0 00000000`00000080 ffffb58c`08ccf380 00000067`bcbbbdff : nt!ExpWorkerThread+0x105
ffff9e0e`a9877c10 fffff804`265c3e6a : ffffd301`31fc1180 ffffb58c`11e310c0 fffff804`2652f6d0 00000000`0000029e : nt!PspSystemThreadStartup+0x55
ffff9e0e`a9877c60 00000000`00000000 : ffff9e0e`a9878000 ffff9e0e`a9872000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: 300779a493b94b6b6aa3aacaa72b923be82500c2
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 676cca399137a578f92116b035295857387752f6
THREAD_SHA1_HASH_MOD: 24ad3ed02652e19ae7aaf8f726e78329c63e4f38
FOLLOWUP_IP:
ndis!NdisSetEvent+15
fffff804`293c14a5 4883c428 add rsp,28h
FAULT_INSTR_CODE: 28c48348
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: ndis!NdisSetEvent+15
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ndis
IMAGE_NAME: ndis.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 10.0.18362.1024
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 15
FAILURE_BUCKET_ID: AV_ndis!NdisSetEvent
BUCKET_ID: AV_ndis!NdisSetEvent
PRIMARY_PROBLEM_CLASS: AV_ndis!NdisSetEvent
TARGET_TIME: 2019-08-01T23:39:39.000Z
OSBUILD: 18362
OSSERVICEPACK: 239
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1972-02-02 09:33:06
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 1d994
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_ndis!ndissetevent
FAILURE_ID_HASH: {3c4b23f5-4f19-3008-b766-1707156d5443}
Followup: MachineOwner
---------
0: kd>
