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Nokia Lumia 2520 battery not charging RRS feed

  • Întrebare

  • My father gave me his Lumia 2520 but it only works when plugged in. Not sure why it will not work any other way.   Any fixes available? Are drivers needed? Please advise.
    miercuri, 23 octombrie 2019 15:05

Toate mesajele

  • Hi,

    Thanks for posting in Technet.

    The main factors can not be turned on are the battery, mobile phone software, hardware will cause no power failure.
    The following is recommended:
    1. Replace a phone battery of the same model for testing or send the battery to the nearest service center to test it (for non-built battery models)
    2. Charging with a line for a period of time to try to power on
    3. remove sim card and SD card at the same time, and then press the power-on key more than 10 seconds, test whether to power on. If you still can't turn it on, there may be problems with the system program or hardware, it is recommended to send your phone to the nearest Nokia service center for testing.
    Here is the Nokia support:

    https://www.nokia.com/phones/en_us/support/topics/battery-and-charging 

    Best Regards,

    Eric


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    miercuri, 23 octombrie 2019 17:53
  • Hi,

     

    Just checking in to see if the information provided was helpful.

    Please let us know if you would like further assistance.

     

    Best Regards,

    Eric


    miercuri, 30 octombrie 2019 17:34
  • Hi,

       

    Was your issue resolved?

    If you resolved it using other’s reply, please "mark it as answer" to help other community members find the helpful reply quickly.

    If you resolve it using your own solution, please share your experience and solution here. It will be very beneficial for other community members who have similar questions.

    If no, please reply and tell us the current situation in order to provide further help.

       

    Best Regards,

    Eric


    duminică, 3 noiembrie 2019 14:05