CANNOT INSTALL MICROSOFT UPDATES-ERROR 8024002D

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  Hi,

  take a look at this link:

  http://support.microsoft.com/kb/958041/en-us

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  Oussama Oueslati | System Engineer | vNext Consulting

  27 января 2012 г. 20:56

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  Thanks for commenting.  Yes, I saw that link but I don't see where it addresses this issue with regard to Windows 7.  Seems to me it's speaking to other versions of Windows.  Am I missing something?

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  Carolyn Nolan

  27 января 2012 г. 21:19

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  Hi,

  Try to use the "System update readiness tool" , it's a free tool that will help you to resolve this issue , install the tool and  try to install the update again. it's available on this link:

   http://windows.microsoft.com/en-US/windows7/What-is-the-System-Update-Readiness-Tool

  and for more information about this issue , refer at this link:

  http://windows.microsoft.com/en-US/windows7/Windows-Update-error-8024002D

  ---

  Oussama Oueslati | System Engineer | vNext Consulting
  

  • Изменено Oussama Oueslati 28 января 2012 г. 8:52

  28 января 2012 г. 8:50

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  Thanks for your reply Oussama.  I installed the tool and tried to download update and it still is not working.  I have already looked at the other link you included but it just states the problem...it doesn't speak to resolution.  Do you have any other ideas?

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  Carolyn Nolan

  29 января 2012 г. 4:18

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  First you need to rebuild your windows update agent.

  stop windows update agent service

  delete C:\Windows\SoftwareDistribution folder

  start windows update agent service

   

  Download latest version of Windows update agent and install it.
  http://support.microsoft.com/kb/949104

  
  If it is still not working then try following article to ensure that all components required by windows updates are registered properly.
  http://support.microsoft.com/kb/555989

  • Помечено в качестве ответа Leo HuangModerator 6 февраля 2012 г. 1:23

  29 января 2012 г. 4:45

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  TYVM for responding.  I will try your suggestions and take it from there...stay near!

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  Carolyn Nolan

  31 января 2012 г. 1:34

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