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WIFI Connectivity Issue RRS feed

  • คำถาม

  • Have a W10 Pro 64 bit domain member client with the following issue per the user when out of the office and attempts to connect to a hotel or airline WIFI.

    For Example:

    • User connects to the hotel WIFI
    • Browser (Chrome) launches to open the hotel homepage to finalize the connection but page fails to load
    • User states only a 'failed to load' page appears (no screenshot or further details at the moment)
    • User has to manually type in the hotel homepage to finalize the WIFI connection
    • Now user is able to browse

    I've gone ahead and reset Chrome and have asked the user to report back next time he's on travel and if the issue arises again to change the default browser to IE or Edge and try again.

    Any idea what this happens?

    Thanks 

    22 ตุลาคม 2561 18:30

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