Error: 815 RRS feed


  • Hi,


    Thank you for the post.


    Regarding the error code 815, I suggest contacting ISP to confirm if the username and password is correct.


    If the connection can be established by using other device/system, please create a new administrator account on the Windows Vista machine to troubleshoot the issue:


    1.    Click Start, type user account, and click the User Accounts control panel.

    2.    In the User Account control panel, click Manager another account.

    3.    Click Create a new account, type an account name, select Administrator, and then click Create Account.

    4.    Logoff and logon with the new account and establish the connection to check if the issue persists.


    Hope it helps.



    Joson Zhou

    Microsoft Online Community Support


    4 มกราคม 2551 9:06