Windows 7 DNS server not responding


  • Hi !!

    Since two days my windows-7 laptop is not connecting to the internet. When i tried to troubleshoot the issue i got a warning that DNS server is not responding. But the internet connection exists. As data transfer rate is changing and also the torrentz is running. Only problem is for the web pages...I alos tried restoring the computer to all the previous dates but still problem exits.

    Can somebody help me...

    Thank you..
    13 ธันวาคม 2552 9:28


  • Hi,


    This issue can occur by incorrect DNS settings. I suggest you perform the following steps to troubleshoot the issue.


    1. Click "Start", input "NCPA.CPL" (without quotation marks) and press Enter.

    2. Right click on the connection that you use for the local connection, and then click "Properties".

    3. Click to select "Internet Protocol Version 4 (TCP/IPv4)", and then click "Properties".


    4. In the Internet Protocol window, let's change the "Preferred DNS server" to


    5. Click 'OK' twice to complete the modification.


    If the issue persists, please repeat the steps and change the "Preferred DNS server" to


    Meanwhile, I would appreciate your help in clarifying that if the network is based on a router or a DSL modem. If there is a router, please bypass it and connect to DSL modem directly for a test.




    • ทำเครื่องหมายเป็นคำตอบโดย Novak Wu 22 ธันวาคม 2552 7:25
    17 ธันวาคม 2552 5:38