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Bad Pool Caller Error RRS feed

  • คำถาม

  • Recently I've been getting an error that forcefully restarts my computer called "Bad Pool Caller Error".  I've looked at another thread and tried multiple solutions that were on there but none of them seemed to fix the problem, and it has been occurring more and more.  Can anyone help me fix this issue?  Here is a link to my minidump zip, thank you in advance!

    https://skydrive.live.com/redir?resid=3C7F864F79F0481B%21874

    12 กุมภาพันธ์ 2557 2:13

คำตอบ

  • Hi,

    Regarding the dump file you uploaded, Zigzag has provided the suggestions.

    If his reply is helpful, Please mark the reply as answer.

    Also, if you have any questions or concerns with the information Zigzag provided, please do not hesitate to let me know.

    Regards,


    Kelvin hsu
    TechNet Community Support


    • แก้ไขโดย kelvin_hsu 18 กุมภาพันธ์ 2557 6:28
    • เสนอเป็นคำตอบโดย ZigZag3143x 18 กุมภาพันธ์ 2557 19:57
    • ทำเครื่องหมายเป็นคำตอบโดย ZigZag3143x 24 กุมภาพันธ์ 2557 12:42
    18 กุมภาพันธ์ 2557 6:27
  • Bumblegarten

    More than 30 of these 38 crashes were related to your Kaspersky causing netio.sys to crash.  I would remove it and use the built in defender in its place.

    SYSTEM UP-TIME
    System Uptime: 0 days 0:24:52.212
    System Uptime: 0 days 23:15:50.816
    System Uptime: 0 days 22:29:30.421
    System Uptime: 1 days 4:30:26.302
    System Uptime: 0 days 3:11:32.330
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    
    
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Debug session time: Tue Feb 11 20:57:56.303 2014 (UTC - 5:00)
    System Uptime: 0 days 0:24:52.212
    BugCheck C2, {7, 1205, fe0c4, ffffe0000822d4f8}
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BUGCHECK_STR:  0xc2_7_NDnd
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Debug session time: Tue Feb 11 20:31:54.907 2014 (UTC - 5:00)
    System Uptime: 0 days 23:15:50.816
    BugCheck C2, {7, 1205, 0, ffffe000065d3598}
    *** WARNING: Unable to verify timestamp for kneps.sys
    *** ERROR: Module load completed but symbols could not be loaded for kneps.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BUGCHECK_STR:  0xc2_7_NDnd
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Debug session time: Mon Feb 10 21:14:56.513 2014 (UTC - 5:00)
    System Uptime: 0 days 22:29:30.421
    BugCheck C2, {7, 1205, 16c5a5, ffffe0000083ff08}
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BUGCHECK_STR:  0xc2_7_NDnd
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Debug session time: Sun Feb  9 22:44:12.725 2014 (UTC - 5:00)
    System Uptime: 1 days 4:30:26.302
    BugCheck C2, {99, ffffe00005042e38, 0, 0}
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BUGCHECK_STR:  0xc2_99
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Debug session time: Sat Feb  8 18:13:07.422 2014 (UTC - 5:00)
    System Uptime: 0 days 3:11:32.330
    BugCheck C2, {7, 1205, 5926ba02, ffffe00008e39488}
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BUGCHECK_STR:  0xc2_7_NDnd
    PROCESS_NAME:  System

    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Ken\Desktop\New folder\020814-22593-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Machine Name:
    Kernel base = 0xfffff800`bbc77000 PsLoadedModuleList = 0xfffff800`bbf3b990
    Debug session time: Sat Feb  8 15:00:26.848 2014 (UTC - 5:00)
    System Uptime: 0 days 20:15:20.760
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................................................
    Loading User Symbols
    Loading unloaded module list
    ....................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C2, {7, 1205, 3, ffffe00008e2cb58}
    
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    *** WARNING: Unable to verify timestamp for kneps.sys
    *** ERROR: Module load completed but symbols could not be loaded for kneps.sys
    GetPointerFromAddress: unable to read from fffff800bbfc4150
    GetUlongFromAddress: unable to read from fffff800bbfc4208
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001205, (reserved)
    Arg3: 0000000000000003, Memory contents of the pool block
    Arg4: ffffe00008e2cb58, Address of the block of pool being deallocated
    
    Debugging Details:
    ------------------
    
    
    POOL_ADDRESS:  ffffe00008e2cb58 Nonpaged pool
    
    FREED_POOL_TAG:  NDnd
    
    BUGCHECK_STR:  0xc2_7_NDnd
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff800bbf093ca to fffff800bbdc4ca0
    
    STACK_TEXT:  
    ffffd000`226290a8 fffff800`bbf093ca : 00000000`000000c2 00000000`00000007 00000000`00001205 00000000`00000003 : nt!KeBugCheckEx
    ffffd000`226290b0 fffff800`01a35f67 : ffffe000`00bfdc30 ffffe000`093bd450 ffffe000`0683c401 fffff800`01f4b646 : nt!ExFreePoolWithTag+0x10fa
    ffffd000`22629180 fffff800`01dd24a4 : ffffe000`04d15902 ffffe000`0798a630 00000000`00000001 fffff800`01f4c1c5 : NETIO! ?? ::FNODOBFM::`string'+0x797c
    ffffd000`226291d0 fffff800`01a04501 : ffffe000`0683c480 00000000`00000001 00000000`00000000 00000000`00000001 : tcpip!FlpReturnNetBufferListChain+0xd7504
    ffffd000`22629220 fffff800`01a013e7 : ffffe000`093bd450 00000000`00000000 00000000`00000000 ffffe000`0683c480 : NETIO!NetioDereferenceNetBufferList+0xb1
    ffffd000`22629290 fffff800`01cd4c8c : ffffe000`025f3000 fffff800`01dc1601 00000000`00000000 00000000`00000000 : NETIO!NetioDereferenceNetBufferListChain+0x2a7
    ffffd000`22629350 fffff800`01cfdc2b : 00000000`00000000 00000000`03295501 ffffe000`093bd450 ffffd000`226294e0 : tcpip!IppCompleteAndFreePacketList+0xf8
    ffffd000`226293e0 fffff800`01e31c94 : ffffe000`0549bd50 00000000`00000000 ffffe000`03295501 00000000`00000000 : tcpip!IppFlcReceivePacketsCore+0x1edb
    ffffd000`22629760 fffff800`01f3e6d5 : ffffe000`0139eb02 ffffe000`00eb9c10 ffffd000`22629a99 ffffd000`22624000 : tcpip!IppInspectInjectReceive+0x148
    ffffd000`226297c0 fffff800`bbd2f3f9 : 00000000`00000000 ffffe000`0798a590 ffffe000`04d15970 ffffe000`04d15970 : fwpkclnt!FwppInjectionStackCallout+0xe5
    ffffd000`22629850 fffff800`01f4f6b6 : fffff800`01f3e5f0 ffffd000`22629a20 00000000`00000010 00000000`00000001 : nt!KeExpandKernelStackAndCalloutInternal+0xe9
    ffffd000`226299a0 fffff800`016ba49c : ffffe000`04d15970 ffffe000`0798a590 01cf2508`68fe1c00 ffffe000`0798a590 : fwpkclnt!FwpsInjectTransportReceiveAsync0+0x2ea
    ffffd000`22629ae0 ffffe000`04d15970 : ffffe000`0798a590 01cf2508`68fe1c00 ffffe000`0798a590 00000000`00000002 : klwfp+0x449c
    ffffd000`22629ae8 ffffe000`0798a590 : 01cf2508`68fe1c00 ffffe000`0798a590 00000000`00000002 00000000`00000001 : 0xffffe000`04d15970
    ffffd000`22629af0 01cf2508`68fe1c00 : ffffe000`0798a590 00000000`00000002 00000000`00000001 fffff800`00000002 : 0xffffe000`0798a590
    ffffd000`22629af8 ffffe000`0798a590 : 00000000`00000002 00000000`00000001 fffff800`00000002 fffff800`00000000 : 0x01cf2508`68fe1c00
    ffffd000`22629b00 00000000`00000002 : 00000000`00000001 fffff800`00000002 fffff800`00000000 ffffe000`093bd450 : 0xffffe000`0798a590
    ffffd000`22629b08 00000000`00000001 : fffff800`00000002 fffff800`00000000 ffffe000`093bd450 fffff800`016ba414 : 0x2
    ffffd000`22629b10 fffff800`00000002 : fffff800`00000000 ffffe000`093bd450 fffff800`016ba414 ffffe000`0798a590 : 0x1
    ffffd000`22629b18 fffff800`00000000 : ffffe000`093bd450 fffff800`016ba414 ffffe000`0798a590 ffffe000`063c7ab0 : 0xfffff800`00000002
    ffffd000`22629b20 ffffe000`093bd450 : fffff800`016ba414 ffffe000`0798a590 ffffe000`063c7ab0 fffff800`013df4f0 : 0xfffff800`00000000
    ffffd000`22629b28 fffff800`016ba414 : ffffe000`0798a590 ffffe000`063c7ab0 fffff800`013df4f0 fffff800`016ba6af : 0xffffe000`093bd450
    ffffd000`22629b30 ffffe000`0798a590 : ffffe000`063c7ab0 fffff800`013df4f0 fffff800`016ba6af ffffe000`0798a590 : klwfp+0x4414
    ffffd000`22629b38 ffffe000`063c7ab0 : fffff800`013df4f0 fffff800`016ba6af ffffe000`0798a590 00000000`00000080 : 0xffffe000`0798a590
    ffffd000`22629b40 fffff800`013df4f0 : fffff800`016ba6af ffffe000`0798a590 00000000`00000080 ffffe000`0798a590 : 0xffffe000`063c7ab0
    ffffd000`22629b48 fffff800`016ba6af : ffffe000`0798a590 00000000`00000080 ffffe000`0798a590 fffff800`013df4f0 : kneps+0x224f0
    ffffd000`22629b50 ffffe000`0798a590 : 00000000`00000080 ffffe000`0798a590 fffff800`013df4f0 ffffe000`0734f250 : klwfp+0x46af
    ffffd000`22629b58 00000000`00000080 : ffffe000`0798a590 fffff800`013df4f0 ffffe000`0734f250 ffffd000`22629bb0 : 0xffffe000`0798a590
    ffffd000`22629b60 ffffe000`0798a590 : fffff800`013df4f0 ffffe000`0734f250 ffffd000`22629bb0 ffffe000`08a143c0 : 0x80
    ffffd000`22629b68 fffff800`013df4f0 : ffffe000`0734f250 ffffd000`22629bb0 ffffe000`08a143c0 00000000`00000001 : 0xffffe000`0798a590
    ffffd000`22629b70 ffffe000`0734f250 : ffffd000`22629bb0 ffffe000`08a143c0 00000000`00000001 ffffe000`05f0d450 : kneps+0x224f0
    ffffd000`22629b78 ffffd000`22629bb0 : ffffe000`08a143c0 00000000`00000001 ffffe000`05f0d450 fffff800`016bcc06 : 0xffffe000`0734f250
    ffffd000`22629b80 ffffe000`08a143c0 : 00000000`00000001 ffffe000`05f0d450 fffff800`016bcc06 fffff800`00000000 : 0xffffd000`22629bb0
    ffffd000`22629b88 00000000`00000001 : ffffe000`05f0d450 fffff800`016bcc06 fffff800`00000000 00000000`00000000 : 0xffffe000`08a143c0
    ffffd000`22629b90 ffffe000`05f0d450 : fffff800`016bcc06 fffff800`00000000 00000000`00000000 00000000`00000000 : 0x1
    ffffd000`22629b98 fffff800`016bcc06 : fffff800`00000000 00000000`00000000 00000000`00000000 fffff800`00000001 : 0xffffe000`05f0d450
    ffffd000`22629ba0 fffff800`00000000 : 00000000`00000000 00000000`00000000 fffff800`00000001 fffff800`025e3c20 : klwfp+0x6c06
    ffffd000`22629ba8 00000000`00000000 : 00000000`00000000 fffff800`00000001 fffff800`025e3c20 fffff800`025f32a2 : 0xfffff800`00000000
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETIO! ?? ::FNODOBFM::`string'+797c
    fffff800`01a35f67 90              nop
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  NETIO! ?? ::FNODOBFM::`string'+797c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETIO
    
    IMAGE_NAME:  NETIO.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5215f7e4
    
    IMAGE_VERSION:  6.3.9600.16384
    
    BUCKET_ID_FUNC_OFFSET:  797c
    
    FAILURE_BUCKET_ID:  0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_
    
    BUCKET_ID:  0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0xc2_7_ndnd_netio!_??_::fnodobfm::_string_
    
    FAILURE_ID_HASH:  {fc6e9aa1-b899-d40c-eb82-38a4130ba536}
    
    Followup: MachineOwner
    ---------
    
    


    Wanikiya and Dyami--Team Zigzag


    • แก้ไขโดย ZigZag3143x 12 กุมภาพันธ์ 2557 2:26
    • เสนอเป็นคำตอบโดย kelvin_hsu 13 กุมภาพันธ์ 2557 2:54
    • ทำเครื่องหมายเป็นคำตอบโดย kelvin_hsu 24 กุมภาพันธ์ 2557 12:06
    12 กุมภาพันธ์ 2557 2:26

ตอบทั้งหมด

  • Bumblegarten

    More than 30 of these 38 crashes were related to your Kaspersky causing netio.sys to crash.  I would remove it and use the built in defender in its place.

    SYSTEM UP-TIME
    System Uptime: 0 days 0:24:52.212
    System Uptime: 0 days 23:15:50.816
    System Uptime: 0 days 22:29:30.421
    System Uptime: 1 days 4:30:26.302
    System Uptime: 0 days 3:11:32.330
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    
    
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Debug session time: Tue Feb 11 20:57:56.303 2014 (UTC - 5:00)
    System Uptime: 0 days 0:24:52.212
    BugCheck C2, {7, 1205, fe0c4, ffffe0000822d4f8}
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BUGCHECK_STR:  0xc2_7_NDnd
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Debug session time: Tue Feb 11 20:31:54.907 2014 (UTC - 5:00)
    System Uptime: 0 days 23:15:50.816
    BugCheck C2, {7, 1205, 0, ffffe000065d3598}
    *** WARNING: Unable to verify timestamp for kneps.sys
    *** ERROR: Module load completed but symbols could not be loaded for kneps.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BUGCHECK_STR:  0xc2_7_NDnd
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Debug session time: Mon Feb 10 21:14:56.513 2014 (UTC - 5:00)
    System Uptime: 0 days 22:29:30.421
    BugCheck C2, {7, 1205, 16c5a5, ffffe0000083ff08}
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BUGCHECK_STR:  0xc2_7_NDnd
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Debug session time: Sun Feb  9 22:44:12.725 2014 (UTC - 5:00)
    System Uptime: 1 days 4:30:26.302
    BugCheck C2, {99, ffffe00005042e38, 0, 0}
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BUGCHECK_STR:  0xc2_99
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Debug session time: Sat Feb  8 18:13:07.422 2014 (UTC - 5:00)
    System Uptime: 0 days 3:11:32.330
    BugCheck C2, {7, 1205, 5926ba02, ffffe00008e39488}
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BUGCHECK_STR:  0xc2_7_NDnd
    PROCESS_NAME:  System

    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Ken\Desktop\New folder\020814-22593-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Machine Name:
    Kernel base = 0xfffff800`bbc77000 PsLoadedModuleList = 0xfffff800`bbf3b990
    Debug session time: Sat Feb  8 15:00:26.848 2014 (UTC - 5:00)
    System Uptime: 0 days 20:15:20.760
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................................................
    Loading User Symbols
    Loading unloaded module list
    ....................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C2, {7, 1205, 3, ffffe00008e2cb58}
    
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    *** WARNING: Unable to verify timestamp for kneps.sys
    *** ERROR: Module load completed but symbols could not be loaded for kneps.sys
    GetPointerFromAddress: unable to read from fffff800bbfc4150
    GetUlongFromAddress: unable to read from fffff800bbfc4208
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001205, (reserved)
    Arg3: 0000000000000003, Memory contents of the pool block
    Arg4: ffffe00008e2cb58, Address of the block of pool being deallocated
    
    Debugging Details:
    ------------------
    
    
    POOL_ADDRESS:  ffffe00008e2cb58 Nonpaged pool
    
    FREED_POOL_TAG:  NDnd
    
    BUGCHECK_STR:  0xc2_7_NDnd
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff800bbf093ca to fffff800bbdc4ca0
    
    STACK_TEXT:  
    ffffd000`226290a8 fffff800`bbf093ca : 00000000`000000c2 00000000`00000007 00000000`00001205 00000000`00000003 : nt!KeBugCheckEx
    ffffd000`226290b0 fffff800`01a35f67 : ffffe000`00bfdc30 ffffe000`093bd450 ffffe000`0683c401 fffff800`01f4b646 : nt!ExFreePoolWithTag+0x10fa
    ffffd000`22629180 fffff800`01dd24a4 : ffffe000`04d15902 ffffe000`0798a630 00000000`00000001 fffff800`01f4c1c5 : NETIO! ?? ::FNODOBFM::`string'+0x797c
    ffffd000`226291d0 fffff800`01a04501 : ffffe000`0683c480 00000000`00000001 00000000`00000000 00000000`00000001 : tcpip!FlpReturnNetBufferListChain+0xd7504
    ffffd000`22629220 fffff800`01a013e7 : ffffe000`093bd450 00000000`00000000 00000000`00000000 ffffe000`0683c480 : NETIO!NetioDereferenceNetBufferList+0xb1
    ffffd000`22629290 fffff800`01cd4c8c : ffffe000`025f3000 fffff800`01dc1601 00000000`00000000 00000000`00000000 : NETIO!NetioDereferenceNetBufferListChain+0x2a7
    ffffd000`22629350 fffff800`01cfdc2b : 00000000`00000000 00000000`03295501 ffffe000`093bd450 ffffd000`226294e0 : tcpip!IppCompleteAndFreePacketList+0xf8
    ffffd000`226293e0 fffff800`01e31c94 : ffffe000`0549bd50 00000000`00000000 ffffe000`03295501 00000000`00000000 : tcpip!IppFlcReceivePacketsCore+0x1edb
    ffffd000`22629760 fffff800`01f3e6d5 : ffffe000`0139eb02 ffffe000`00eb9c10 ffffd000`22629a99 ffffd000`22624000 : tcpip!IppInspectInjectReceive+0x148
    ffffd000`226297c0 fffff800`bbd2f3f9 : 00000000`00000000 ffffe000`0798a590 ffffe000`04d15970 ffffe000`04d15970 : fwpkclnt!FwppInjectionStackCallout+0xe5
    ffffd000`22629850 fffff800`01f4f6b6 : fffff800`01f3e5f0 ffffd000`22629a20 00000000`00000010 00000000`00000001 : nt!KeExpandKernelStackAndCalloutInternal+0xe9
    ffffd000`226299a0 fffff800`016ba49c : ffffe000`04d15970 ffffe000`0798a590 01cf2508`68fe1c00 ffffe000`0798a590 : fwpkclnt!FwpsInjectTransportReceiveAsync0+0x2ea
    ffffd000`22629ae0 ffffe000`04d15970 : ffffe000`0798a590 01cf2508`68fe1c00 ffffe000`0798a590 00000000`00000002 : klwfp+0x449c
    ffffd000`22629ae8 ffffe000`0798a590 : 01cf2508`68fe1c00 ffffe000`0798a590 00000000`00000002 00000000`00000001 : 0xffffe000`04d15970
    ffffd000`22629af0 01cf2508`68fe1c00 : ffffe000`0798a590 00000000`00000002 00000000`00000001 fffff800`00000002 : 0xffffe000`0798a590
    ffffd000`22629af8 ffffe000`0798a590 : 00000000`00000002 00000000`00000001 fffff800`00000002 fffff800`00000000 : 0x01cf2508`68fe1c00
    ffffd000`22629b00 00000000`00000002 : 00000000`00000001 fffff800`00000002 fffff800`00000000 ffffe000`093bd450 : 0xffffe000`0798a590
    ffffd000`22629b08 00000000`00000001 : fffff800`00000002 fffff800`00000000 ffffe000`093bd450 fffff800`016ba414 : 0x2
    ffffd000`22629b10 fffff800`00000002 : fffff800`00000000 ffffe000`093bd450 fffff800`016ba414 ffffe000`0798a590 : 0x1
    ffffd000`22629b18 fffff800`00000000 : ffffe000`093bd450 fffff800`016ba414 ffffe000`0798a590 ffffe000`063c7ab0 : 0xfffff800`00000002
    ffffd000`22629b20 ffffe000`093bd450 : fffff800`016ba414 ffffe000`0798a590 ffffe000`063c7ab0 fffff800`013df4f0 : 0xfffff800`00000000
    ffffd000`22629b28 fffff800`016ba414 : ffffe000`0798a590 ffffe000`063c7ab0 fffff800`013df4f0 fffff800`016ba6af : 0xffffe000`093bd450
    ffffd000`22629b30 ffffe000`0798a590 : ffffe000`063c7ab0 fffff800`013df4f0 fffff800`016ba6af ffffe000`0798a590 : klwfp+0x4414
    ffffd000`22629b38 ffffe000`063c7ab0 : fffff800`013df4f0 fffff800`016ba6af ffffe000`0798a590 00000000`00000080 : 0xffffe000`0798a590
    ffffd000`22629b40 fffff800`013df4f0 : fffff800`016ba6af ffffe000`0798a590 00000000`00000080 ffffe000`0798a590 : 0xffffe000`063c7ab0
    ffffd000`22629b48 fffff800`016ba6af : ffffe000`0798a590 00000000`00000080 ffffe000`0798a590 fffff800`013df4f0 : kneps+0x224f0
    ffffd000`22629b50 ffffe000`0798a590 : 00000000`00000080 ffffe000`0798a590 fffff800`013df4f0 ffffe000`0734f250 : klwfp+0x46af
    ffffd000`22629b58 00000000`00000080 : ffffe000`0798a590 fffff800`013df4f0 ffffe000`0734f250 ffffd000`22629bb0 : 0xffffe000`0798a590
    ffffd000`22629b60 ffffe000`0798a590 : fffff800`013df4f0 ffffe000`0734f250 ffffd000`22629bb0 ffffe000`08a143c0 : 0x80
    ffffd000`22629b68 fffff800`013df4f0 : ffffe000`0734f250 ffffd000`22629bb0 ffffe000`08a143c0 00000000`00000001 : 0xffffe000`0798a590
    ffffd000`22629b70 ffffe000`0734f250 : ffffd000`22629bb0 ffffe000`08a143c0 00000000`00000001 ffffe000`05f0d450 : kneps+0x224f0
    ffffd000`22629b78 ffffd000`22629bb0 : ffffe000`08a143c0 00000000`00000001 ffffe000`05f0d450 fffff800`016bcc06 : 0xffffe000`0734f250
    ffffd000`22629b80 ffffe000`08a143c0 : 00000000`00000001 ffffe000`05f0d450 fffff800`016bcc06 fffff800`00000000 : 0xffffd000`22629bb0
    ffffd000`22629b88 00000000`00000001 : ffffe000`05f0d450 fffff800`016bcc06 fffff800`00000000 00000000`00000000 : 0xffffe000`08a143c0
    ffffd000`22629b90 ffffe000`05f0d450 : fffff800`016bcc06 fffff800`00000000 00000000`00000000 00000000`00000000 : 0x1
    ffffd000`22629b98 fffff800`016bcc06 : fffff800`00000000 00000000`00000000 00000000`00000000 fffff800`00000001 : 0xffffe000`05f0d450
    ffffd000`22629ba0 fffff800`00000000 : 00000000`00000000 00000000`00000000 fffff800`00000001 fffff800`025e3c20 : klwfp+0x6c06
    ffffd000`22629ba8 00000000`00000000 : 00000000`00000000 fffff800`00000001 fffff800`025e3c20 fffff800`025f32a2 : 0xfffff800`00000000
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETIO! ?? ::FNODOBFM::`string'+797c
    fffff800`01a35f67 90              nop
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  NETIO! ?? ::FNODOBFM::`string'+797c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETIO
    
    IMAGE_NAME:  NETIO.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5215f7e4
    
    IMAGE_VERSION:  6.3.9600.16384
    
    BUCKET_ID_FUNC_OFFSET:  797c
    
    FAILURE_BUCKET_ID:  0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_
    
    BUCKET_ID:  0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0xc2_7_ndnd_netio!_??_::fnodobfm::_string_
    
    FAILURE_ID_HASH:  {fc6e9aa1-b899-d40c-eb82-38a4130ba536}
    
    Followup: MachineOwner
    ---------
    
    


    Wanikiya and Dyami--Team Zigzag


    • แก้ไขโดย ZigZag3143x 12 กุมภาพันธ์ 2557 2:26
    • เสนอเป็นคำตอบโดย kelvin_hsu 13 กุมภาพันธ์ 2557 2:54
    • ทำเครื่องหมายเป็นคำตอบโดย kelvin_hsu 24 กุมภาพันธ์ 2557 12:06
    12 กุมภาพันธ์ 2557 2:26
  • Hi,

    Regarding the dump file you uploaded, Zigzag has provided the suggestions.

    If his reply is helpful, Please mark the reply as answer.

    Also, if you have any questions or concerns with the information Zigzag provided, please do not hesitate to let me know.

    Regards,


    Kelvin hsu
    TechNet Community Support


    • แก้ไขโดย kelvin_hsu 18 กุมภาพันธ์ 2557 6:28
    • เสนอเป็นคำตอบโดย ZigZag3143x 18 กุมภาพันธ์ 2557 19:57
    • ทำเครื่องหมายเป็นคำตอบโดย ZigZag3143x 24 กุมภาพันธ์ 2557 12:42
    18 กุมภาพันธ์ 2557 6:27