none
Need to know the dependency of launching TabTip.exe without using running explorer.exe (after new windows update) RRS feed

  • Soru

  • Hi, 

    We use windows 10 for our Kiosks that users use to see the product catalogs. 

    We use window's TabTip.exe for keyboard input, but after the latest update Kiosk no longer show the keyboard unless windows explorer is running as a process.

    We have tried starting the process explicitly at the start of our application and also every time an input field is focused. Even though we could see that the TabTip.exe is in running state, the touch keyboard doesn't show up. Our guess is that UI (touch keyboard) of the TabTip.exe process is dependent on explorer.exe

    Or is there any method to keep this functionality as it was pre-update?

    We need to have explorer not running at all. 

    Thanks

    I have asked the same question in answers.microsoft.com for which I was asked to repost this issue here for more advanced technical support.

    Reply and response for this issue in answers.microsoft.com portal.

    Hello,

    The challenge that you're experiencing on your computer might be caused by a system conflict. To isolate the cause of your concern, kindly answer the following questions:

    • Were there any changes made on your device prior to the issue?
    • Are you getting any error messages?
    • What troubleshooting steps have you done so far?
    • Can you give us a screenshot of the exact error message while trying to run TabTip.exe for keyboard input with and without explorer.exe?

    You can also visit the article on our site to find out how to troubleshoot mouse, touchpad and keyboard problems in Windows 10. It also has easy troubleshooting steps that you can follow at home to resolve the issue.


    We're looking forward to your response.

    Answers for questions in order. 

    - No, there were no changes made to the device prior to the issue except the new windows 10 update.

    - No, I am not getting any error messages. 

    - I have tried all the troubleshooting steps given in this link [https://answers.microsoft.com/en-us/windows/forum/windows_10-start-win_touchkey/cant-run-tabtipexe-without-explorer-after-new/79863f7c-b825-4781-af45-d2cf3bd2115c]

    - There were no error message while trying to run TabTip.exe for keyboard input with or without explorer.exe. Only difference is that with explorer.exe the keyboard gets opened and without explorer.exe keyboard doesn't get opened. However, in both the scenarios the TipTip.exe , TabTip32.exe are running (which I have verified in the details tab of the task manager). Also TabletInputService is running for both the cases. 

    The issue I am experiencing is exactly the same as in the below link. 

    https://answers.microsoft.com/en-us/windows/forum/windows_10-start-win_touchkey/cant-run-tabtipexe-without-explorer-after-new/79863f7c-b825-4781-af45-d2cf3bd2115c

    2 Mart 2018 Cuma 11:49

Tüm Yanıtlar

  • Hi,

    Try Adding the following two reg entries to see if it can be fixed:

    HKCU\Software\Microsoft\TabletTip\1.7\EnableDesktopModeAutoInvoke = 1

    HKCU\Software\Microsoft\windows\CurrentVersion\ImmersiveShell\TabletMode = 1

    If it doesn't resolve the issue, please consider to roll back to previous time point that everything works fine as a workaround. And then feedback here. I will submit it to product team via our own channel.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    5 Mart 2018 Pazartesi 03:09
    Moderatör
  • We need to have explorer not running at all. 

    Use  osk.exe  for your  On-Screen Keyboard.


    Robert Aldwinckle
    ---

    6 Mart 2018 Salı 01:00
  • Hi, 

    I have tried adding the reg entries as suggested. However, that doesn't solve the problem. Can you please ask your product team to look into this issue?

    Thanks, 

    Palaneappan K Rajailngam

    23 Mart 2018 Cuma 13:13
  • Hi, 

    Using osk.exe is not an option here as the application runs on full screen so when user taps on the application the osk will go to background. 


    Palaneappan K Rajalingam


    23 Mart 2018 Cuma 13:15
  • when user taps on the application the osk will go to background. 

    OSK can be marked to be "always on top".   You can use its Fade button if it would cover something up.



    Robert Aldwinckle
    ---

    23 Mart 2018 Cuma 16:12
  • Hi,

    I've got the following registry settings which worked for 1703 and earlier:

    [HKCU\Software\Microsoft\TabletTip\1.7]

    "EnableDesktopModeAutoInvoke"="1"

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\ImmersiveShell]

    "ConvertibleSlatePromptPreference"="0"
    "SignInMode"="1"
    "TabletMode"="0"

    But since 1709, the touch keyboard will no longer be visible on touching a text input.

    We're in a situation where rolling back to previous version will eventually lead to an Update Prompt covering our full screen application.

    Please let me know any more information I can provide here.


    • Düzenleyen Tim.Man 19 Nisan 2018 Perşembe 08:14 formatting
    19 Nisan 2018 Perşembe 06:31
  • Hi, this has been a source of frustration for me as well, any solution yet? Thank you

    22 Mayıs 2018 Salı 21:15
  • Sorry to reply so late, but I've found solution to this problem. We started replacing TabTip.exe (+ the whole folder) with TabTip.exe from 1703 version. This has worked flawlessly until now. The only problem is, whenever is Windows updated, this folder also usually get updated aswell, and removes 1703 version of folder.


    • Düzenleyen TommieG 10 Mayıs 2019 Cuma 08:23
    10 Mayıs 2019 Cuma 08:23