Media player 12 won't play .mp3 files


  • Hi,

    Firstly, please perform a system restore and see how it works.

    If system restore cannot help, please let us know the following:

    1. Do all the .mp3 files have the same issue?

    2. Does Windows have sound?

    Meanwhile, please try the following:

    1. Disable all Plug-ins and see how it works.

    2. Double check your speakers settings in Windows Media Player.

    Hope this helps.

    Jeremy Wu

    TechNet Community Support

    22 Haziran 2012 Cuma 09:09