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RDP Won't launch after windows updates RRS feed

  • 问题

  • Error when trying to launch RDP after windows updates:

    Error:

    C:\WINDOWS\system32\mstsc.exe

    Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item. 

    Tried following some articles on technet and other places to sort permissions but it doesn't fix the issue. 

    Anyone else having the issue after recent windows updates (particularly January updates). 

    Thanks

    Stephen

    2018年1月19日 13:10

答案

  • Thanks for replying. I did try all of that, however, when I have come into work this morning, it turned out that our Antivirus application policies had decided to revert back to default settings, and RDC was being blocked.

    Panic averted!

    Thanks again for your reply though. 

    2018年1月22日 9:21

全部回复

  • Ran sfc /scannow and result are coming back stating the following:

    Cannot repair member file [l:29]'Remote Desktop Connection.lnk' of Microsoft-Windows-TerminalServices-TerminalServicesClient, version 10.0.16299.15, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch

    (this is just a small section of the log)

    Causing massive issues.


    2018年1月19日 13:59
  • Tried the following command:

    DISM /Online /Cleanup-Image /RestoreHealth

    Didn't resolve the issue.

    2018年1月19日 15:48
  • Hi,

    Please try to refer to following link to manually replace a corrupted system file with a known good copy of the file.

    Note: You may be able to get a known good copy of the system file from another computer that is running the same version of Windows with your computer.

    Here is link.

    Use the System File Checker tool to repair missing or corrupted system files:

    https://support.microsoft.com/en-sg/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2018年1月22日 9:00
  • Thanks for replying. I did try all of that, however, when I have come into work this morning, it turned out that our Antivirus application policies had decided to revert back to default settings, and RDC was being blocked.

    Panic averted!

    Thanks again for your reply though. 

    2018年1月22日 9:21
  •  

    Im glad to hear that your issue had been solved.

    As always, if you have any questions in future, we warmly welcome you to post in this forum again. We are happy to assist you!


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2018年1月23日 1:37