Enhance Your Photo feature not working in Photos app. RRS feed

  • 问题

  • Hi. Recently the "Enhance your photo" feature in Photos App stopped working. The slider moves but does nothing to the picture. I tried resetting and reinstalling app, system restore, updating, resetting etc. Nothing seem to fix it.

    I have posted this on the Feedback Hub and Microsoft Community but have not had any response in over a week, neither have all the other people having the same issue.

    Can someone please tell me if Microsoft are aware of this problem and are working on a fix?


    2019年9月19日 12:57


  • Hello,

    Try adding Photos Media Engine add-on and see if that works. You'll find this add-on in Microsoft Store. Some users have fixed the issue, using this solution.

    Good luck!

    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support []

    2019年9月19日 13:22
  • Thanks for your quick reply. I have searched the Microsoft Store but there are no results for Photos Media Engine so I googled it and several websites discuss it with a link to it, but when I click on the links it comes up as a bad request or service unavailable. Do you have any links that work please?
    2019年9月19日 15:55
  • Okay, it seems search doesn't finds it. Please try this direct link for the add-on:

    Hope this helps!

    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support []

    2019年9月20日 16:07
  • Thank you so much! I am delighted to say that this feature is now working again and I can get on with using it to edit photos for my online store. I had to rsort to using other photo editing programs but none are a patch on this app for quick one-touch editing. Well done Microsoft, I hope it continues to operate as it should.
    2019年9月20日 19:28
  • Glad to hear your issue is resolved.

    Best Regards,

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact

    2019年9月22日 11:58