Remote Desktop Crash On Connect


  • Hi,

    When trying to connect to my server over the internet with Remote Desktop from my Windows 8 enterprise PC, remote desktop crash after pop up the login screen with the message generated by the debug,

    Unhandled exception at 0x000007FD4F5747DD (crypt32.dll) in mstsc.exe: 0xC0000005: Access violation reading location 0x0000000075115240.

    No problem to connect to my server using Windows 8 Remote Desktop from my laptop.

    Thanks in advanced for any help,

    Monday, December 31, 2012 8:44 AM


  • Some suggestions,

    1. disable all resource mapping.

    2. install latest video driver on the server.

    3. remove content of C:\Documents and Settings\user\Local Settings\Application
    Data\Microsoft\Terminal Server Client\Cache

    For more details, please check this post: MSTSC crash on connect

    Bob Lin, MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on

    How to Setup Windows, Network, VPN & Remote Access on

    • Marked as answer by asafgo Wednesday, January 02, 2013 5:49 AM
    Monday, December 31, 2012 4:27 PM