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Event ID 55 - File system structure is corrupt and unusable

    Question

  • Hi,

    We have started recieving this error on one of our Windows Server 2008 Std 64bit servers. The primary role of this server is File Services which hosts a 1TB data volume (RDM) that we replicate between 2 other sites using DFSR.

    This server is a VM hosted on EXSi4.1, the storage is a fiber attached HP EVA presented through the ESXi.

    We are receiving the error message up to 100 timer per hour for this volume, I assume because DFSR is trying to write replicated files to the volume.

    We have tried booting to recovery console and running chkdsk /R on the volume, but chkdsk does not detect any errors/bad sectors on the volume.

    Have checked thing on the EX and storage side of things, eg; no disk errors reported on the EVA, LUN is only presented to this host. The only errors I see anywhere is the Event ID 55.

    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume E:.

    Log Name:      System
    Source:        Ntfs
    Date:          30/06/2011 2:05:04 PM
    Event ID:      55
    Task Category: (2)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      AQDVFPS801.minol.local
    Description:
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume E:.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Ntfs" />
        <EventID Qualifiers="49156">55</EventID>
        <Level>2</Level>
        <Task>2</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-06-30T04:05:04.809Z" />
        <EventRecordID>1064212</EventRecordID>
        <Channel>System</Channel>
        <Computer>AQDVFPS801.minol.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
        </Data>
        <Data>E:</Data>
        <Binary>06000C000200380002000000370004C000000000020100C018000000000000000000000000000000A80C14007501000000000300</Binary>
      </EventData>
    </Event>

    Have searched google, technet, vmware, hp sites for solutions but to no avail.

    Anyone have any suggestions ?

    Thanks,

    Glen

     

    Thursday, June 30, 2011 5:17 AM

Answers

  • Hi Glen,

    You can first disable DFSR for a while to see if the issue still exists. Sometimes it can occurs when trying to create VSS snapshot.

    Also I found that the issue could just due to some anti-virus software or other filter driver blocked some file when the file was trying to be proceeded. The problem could be disappeared when the file block was removed.

    For the ntfs.sys driver, please have a look on it at C:\Windows\System32\drivers folder. Check for the version and the size to see if it is correct. You can also have a try to install KB981166, which will update the ntfs.sys file:

    http://support.microsoft.com/kb/981166

     

     


    TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tnmff@microsoft.com.
    Thursday, July 7, 2011 1:07 AM
    Moderator

All replies

  • Hi Glen,

    You can first disable DFSR for a while to see if the issue still exists. Sometimes it can occurs when trying to create VSS snapshot.

    Also I found that the issue could just due to some anti-virus software or other filter driver blocked some file when the file was trying to be proceeded. The problem could be disappeared when the file block was removed.

    For the ntfs.sys driver, please have a look on it at C:\Windows\System32\drivers folder. Check for the version and the size to see if it is correct. You can also have a try to install KB981166, which will update the ntfs.sys file:

    http://support.microsoft.com/kb/981166

     

     


    TechNet Subscriber Support in forum |If you have any feedback on our support, please contact tnmff@microsoft.com.
    Thursday, July 7, 2011 1:07 AM
    Moderator
  • Hi,

    I have the same problem with a similar configuration:

    - W2008R2 SP1

    - 3TB data

    - VMWare Esxi 4.1

    - DFSRS enabled

    Stop DFS replication seems to solution the problem but not sure.

    Ntfs.sys is up to date (6.1.7601.17577)

    2 week ago the server as crashed all the 15 minutes with differents BSOD (ntfs.sys and other)

    The situation resolved with a big chkdsk (4h service downtime) and thousands corrupted files deleted (restored from backup)

    The events ntfs.sys 55 appear again, following the restart of replication service.

    (20990 events in 1 day)

    Thank for your help



    Monday, July 16, 2012 9:47 AM
  • anyone else with this issue might want to look here if running 2008R2

    https://support.microsoft.com/en-us/kb/2754784

    Friday, September 18, 2015 4:46 AM