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Reading Large Memory.dmp files RRS feed

  • Question

  • I'm got a 2003 servers and I got the error below. I've found how you can read the small memory.dmp files, but this file is 1.5GB. Can anyone tell me how I can read this? Or what this error is? The system unexpectedly shut down.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xc0000005, 0xb96de1d1, 0xb69e9240, 0xb69e8f3c). A dump was saved in: C:\WINDOWS\MEMORY.DMP.

    Thanks,

    Scott

    Sunday, May 15, 2011 1:23 PM

Answers

  • Bug Check Code 0x7E: http://msdn.microsoft.com/en-us/library/ff559239(VS.85).aspx

    Please use Microsoft Skydrive to upload MEMORY.DMP files (Use 7ZIP to devide it or use Winrar to compress it). Once done, post a link here.

    You can also contact Microsoft CSS to solve your problem.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
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    Sunday, May 15, 2011 1:52 PM
  • Hi,

     

    I would like to suggest you update the BIOS and the hardware drivers first.

     

    If it does not work, you may also analyze them with Debugging Tools by yourself. You can install it and it’s Symbol Packages from the following link:

     

    http://www.microsoft.com/whdc/Devtools/Debugging/default.mspx

     

    WinDbg will tell you the possible cause. For more information, please read Microsoft KB article below:

     

    How to read the small memory dump files that Windows creates for debugging

    http://support.microsoft.com/kb/315263

     

    If no clue can be found, you may contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, May 16, 2011 6:33 AM
    Moderator

All replies

  • Bug Check Code 0x7E: http://msdn.microsoft.com/en-us/library/ff559239(VS.85).aspx

    Please use Microsoft Skydrive to upload MEMORY.DMP files (Use 7ZIP to devide it or use Winrar to compress it). Once done, post a link here.

    You can also contact Microsoft CSS to solve your problem.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration

    Sunday, May 15, 2011 1:52 PM
  • Hi,

     

    I would like to suggest you update the BIOS and the hardware drivers first.

     

    If it does not work, you may also analyze them with Debugging Tools by yourself. You can install it and it’s Symbol Packages from the following link:

     

    http://www.microsoft.com/whdc/Devtools/Debugging/default.mspx

     

    WinDbg will tell you the possible cause. For more information, please read Microsoft KB article below:

     

    How to read the small memory dump files that Windows creates for debugging

    http://support.microsoft.com/kb/315263

     

    If no clue can be found, you may contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, May 16, 2011 6:33 AM
    Moderator
  • Hi Arthur_Li

    I'm got a problem in 2008r2 server need to find the reason for the blue-dump, uploaded memory dump in the skydrive. Please find the attached link and help me to retrieve the error info asap.

    https://onedrive.live.com/redir?resid=364A0DC54E81F7DA!460&authkey=!AORf8ppWmoG6H2s&ithint=file%2c.rar  

    Friday, July 4, 2014 6:23 AM