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Windows Server 2008 SP2 will not boot RRS feed

  • Question

  • I installed some windows updates on our Exchange 2007 SP1 server, rebooted the server and now it will not boot.

    It doesnt seem to BSOD (not that I can see anyway) and doesnt do a memory dump.

    LKGK does not work, neither does any variation of safe mode.

    Ive booted to an ERD CD and I cant run the startup repair from there, it fails.

    I cant run SFC as that fails with the error "Beginning system scan.  This process will take some time.  There is a system repair pending which requires reboot to complete.  Restart Windows and run sfc again."

    This is a fairly disastrous problem for me, can anyone offer any advice?

    Wednesday, October 13, 2010 3:48 PM

Answers

  • Hi,

     

    Can you boot into Safe Mode? If so, please uninstall the installed updates in Safe Mode.

     

    Otherwise, boot from a Windows Server 2008 SP2 or Windows Vista SP2 disk to run Startup Repair:

     

    1. Insert the Windows installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next. 

    4. Click Repair your computer. 

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. Click the operating system that you want to repair, and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    If you cannot run Startup Repair, let’s run SFC in WinRE:

     

    1. Put the Windows installation disc in the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next. 

    4. Click Repair your computer. 

    5. Click the operating system that you want to repair, and then click Next. 

    6. In the System Recovery Options dialog box, click Command Prompt. 

    7. Type sfc /scannow, and then press ENTER. 

    8. Type Bootrec /RebuildBcd , and then press ENTER. 

    9. Type BOOTREC /FIXMBR, and then press ENTER. 

    10. Type BOOTREC /FIXBOOT, and then press ENTER.

    11. Type Drive:\boot\Bootsect.exe /NT60 All, and then press ENTER. 

     

    Note: In this command, Drive is the drive where the Windows installation media is located.

     

    If the system still cannot boot, you may focus on retrieving your important data on the problematic computer.

     

    Tim Quan

    • Marked as answer by Tim Quan Tuesday, October 19, 2010 3:24 AM
    Thursday, October 14, 2010 2:45 AM