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WSUS Clients not reporting RRS feed

  • Question

  • Issues with WSUS on a Server2012R2 machine. Clients not reporting, and they show up in the WSUS console with  a status of not yet reported. Been like that for weeks now. I've uninstalled and reinstalled WSUS several times to no avail.

    GPOs are in use and ports and stuff are confirmed as correct (8530). Below is a windowsupdate.log file from one of the client machines. I see several things in the file that indicate a problem, but don't know what to do and how to deal with it. Any help please?

    On the client machine I've already stopped services, deleted the softwaredistribution folder and rebooted the client. Then did the resetauthorization thing. No help. Here's the log file.

    2016-05-25 18:46:40:019 1128 f24 Misc ===========  Logging initialized (build: 7.6.7601.19161, tz: -0400)  ===========
    2016-05-25 18:46:40:019 1128 f24 Misc   = Process: C:\Windows\system32\svchost.exe
    2016-05-25 18:46:40:019 1128 f24 Misc   = Module: c:\windows\system32\wuaueng.dll
    2016-05-25 18:46:40:019 1128 f24 Service *************
    2016-05-25 18:46:40:019 1128 f24 Service ** START **  Service: Service startup
    2016-05-25 18:46:40:019 1128 f24 Service *********
    2016-05-25 18:46:40:019 1128 f24 Agent   * WU client version 7.6.7601.19161
    2016-05-25 18:46:40:019 1128 f24 Agent   * Base directory: C:\Windows\SoftwareDistribution
    2016-05-25 18:46:40:019 1128 f24 Agent   * Access type: No proxy
    2016-05-25 18:46:40:019 1128 f24 Agent   * Network state: Connected
    2016-05-25 18:46:40:814 1128 f24 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
    2016-05-25 18:46:40:877 1128 f24 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2016-05-25 18:46:40:877 1128 f24 Agent WARNING: Failed to read the service id for re-registration 0x80070002
    2016-05-25 18:46:40:877 1128 f24 Agent WARNING: Missing service entry in the backup data store; cleaning up
    2016-05-25 18:47:06:625 1128 e24 Report CWERReporter::Init succeeded
    2016-05-25 18:47:06:625 1128 e24 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2016-05-25 18:47:06:625 1128 e24 Agent   * Prerequisite roots succeeded.
    2016-05-25 18:47:06:625 1128 e24 Agent ***********  Agent: Initializing global settings cache  ***********
    2016-05-25 18:47:06:625 1128 e24 Agent   * WSUS server: http://odaserver:8530
    2016-05-25 18:47:06:625 1128 e24 Agent   * WSUS status server: http://odaserver:8530
    2016-05-25 18:47:06:625 1128 e24 Agent   * Target group: (Unassigned Computers)
    2016-05-25 18:47:06:625 1128 e24 Agent   * Windows Update access disabled: No
    2016-05-25 18:47:06:625 1128 e24 DnldMgr Download manager restoring 0 downloads
    2016-05-25 18:47:06:827 1128 f24 Report ***********  Report: Initializing static reporting data  ***********
    2016-05-25 18:47:06:827 1128 f24 Report   * OS Version = 6.1.7601.1.0.65792
    2016-05-25 18:47:06:827 1128 f24 Report   * OS Product Type = 0x00000030
    2016-05-25 18:47:06:843 1128 f24 Report   * Computer Brand = Dell Inc.
    2016-05-25 18:47:06:843 1128 f24 Report   * Computer Model = Inspiron 3847
    2016-05-25 18:47:06:859 1128 f24 Report   * Bios Revision = A01
    2016-05-25 18:47:06:859 1128 f24 Report   * Bios Name = BIOS Date: 11/23/13 17:28:36 Ver: 04.06.05
    2016-05-25 18:47:06:859 1128 f24 Report   * Bios Release Date = 2013-11-23T00:00:00
    2016-05-25 18:47:06:859 1128 f24 Report   * Locale ID = 1033
    2016-05-25 18:47:14:126 1128 474 AU ###########  AU: Initializing Automatic Updates  ###########
    2016-05-25 18:47:14:126 1128 474 AU   # WSUS server: http://odaserver:8530
    2016-05-25 18:47:14:126 1128 474 AU   # Detection frequency: 1
    2016-05-25 18:47:14:126 1128 474 AU   # Approval type: Scheduled (Policy)
    2016-05-25 18:47:14:126 1128 474 AU   # Scheduled install day/time: Every day at 1:00
    2016-05-25 18:47:14:126 1128 474 AU   # Auto-install minor updates: Yes (Policy)
    2016-05-25 18:47:14:126 1128 474 AU   # Will interact with non-admins (Non-admins are elevated (Policy))
    2016-05-25 18:47:14:126 1128 474 AU Setting AU scheduled install time to 2016-05-26 05:00:00
    2016-05-25 18:47:14:126 1128 474 AU Successfully wrote event for AU health state:1
    2016-05-25 18:47:14:126 1128 474 AU Initializing featured updates
    2016-05-25 18:47:14:126 1128 474 AU Found 0 cached featured updates
    2016-05-25 18:47:14:126 1128 474 AU Successfully wrote event for AU health state:1
    2016-05-25 18:47:14:126 1128 474 AU Successfully wrote event for AU health state:1
    2016-05-25 18:47:14:126 1128 474 AU AU finished delayed initialization
    2016-05-25 18:47:14:126 1128 474 AU Triggering AU detection through DetectNow API
    2016-05-25 18:47:14:126 1128 474 AU Triggering Online detection (non-interactive)
    2016-05-25 18:47:14:126 1128 f24 AU #############
    2016-05-25 18:47:14:126 1128 f24 AU ## START ##  AU: Search for updates
    2016-05-25 18:47:14:126 1128 f24 AU #########
    2016-05-25 18:47:14:142 1128 f24 AU <<## SUBMITTED ## AU: Search for updates [CallId = {65D57034-D5E2-4BD6-9165-1DB7E082E638}]
    2016-05-25 18:47:14:142 1128 6c8 Agent *************
    2016-05-25 18:47:14:142 1128 6c8 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-05-25 18:47:14:142 1128 6c8 Agent *********
    2016-05-25 18:47:14:142 1128 6c8 Agent   * Online = Yes; Ignore download priority = No
    2016-05-25 18:47:14:142 1128 6c8 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-05-25 18:47:14:142 1128 6c8 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2016-05-25 18:47:14:142 1128 6c8 Agent   * Search Scope = {Machine}
    2016-05-25 18:47:14:142 1128 6c8 Setup Checking for agent SelfUpdate
    2016-05-25 18:47:14:142 1128 6c8 Setup Client version: Core: 7.6.7601.19161  Aux: 7.6.7601.19161
    2016-05-25 18:47:16:465 1128 6c8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-05-25 18:47:16:575 1128 6c8 Misc  Microsoft signed: NA
    2016-05-25 18:47:16:575 1128 6c8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP758C.tmp with dwProvFlags 0x00000080:
    2016-05-25 18:47:16:637 1128 6c8 Misc  Microsoft signed: NA
    2016-05-25 18:47:16:637 1128 6c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    2016-05-25 18:47:16:637 1128 6c8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    2016-05-25 18:47:16:637 1128 6c8 Misc WARNING: DownloadFileInternal failed for http://odaserver:8530/selfupdate/WSUS3/x86/Win7SP1/wsus3setup.cab: error 0x80190194
    2016-05-25 18:47:16:637 1128 6c8 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80244019
    2016-05-25 18:47:16:637 1128 6c8 Setup FATAL: SelfUpdate check failed, err = 0x80244019
    2016-05-25 18:47:16:637 1128 6c8 Agent   * WARNING: Skipping scan, self-update check returned 0x80244019
    2016-05-25 18:47:16:637 1128 6c8 Agent   * WARNING: Exit code = 0x80244019
    2016-05-25 18:47:16:637 1128 6c8 Agent *********
    2016-05-25 18:47:16:637 1128 6c8 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-05-25 18:47:16:637 1128 6c8 Agent *************
    2016-05-25 18:47:16:637 1128 6c8 Agent WARNING: WU client failed Searching for update with error 0x80244019
    2016-05-25 18:47:16:637 1128 4c0 AU >>##  RESUMED  ## AU: Search for updates [CallId = {65D57034-D5E2-4BD6-9165-1DB7E082E638}]
    2016-05-25 18:47:16:637 1128 4c0 AU   # WARNING: Search callback failed, result = 0x80244019
    2016-05-25 18:47:16:637 1128 4c0 AU   # WARNING: Failed to find updates with error code 80244019
    2016-05-25 18:47:16:637 1128 4c0 AU #########
    2016-05-25 18:47:16:637 1128 4c0 AU ##  END  ##  AU: Search for updates [CallId = {65D57034-D5E2-4BD6-9165-1DB7E082E638}]
    2016-05-25 18:47:16:637 1128 4c0 AU #############
    2016-05-25 18:47:16:637 1128 4c0 AU Successfully wrote event for AU health state:1
    2016-05-25 18:47:16:637 1128 4c0 AU AU setting next detection timeout to 2016-05-25 23:41:19
    2016-05-25 18:47:16:637 1128 4c0 AU Setting AU scheduled install time to 2016-05-26 05:00:00
    2016-05-25 18:47:16:637 1128 4c0 AU Successfully wrote event for AU health state:1
    2016-05-25 18:47:16:637 1128 4c0 AU Successfully wrote event for AU health state:1
    2016-05-25 18:47:19:132 1128 6c8 Report REPORT EVENT: {4FF29A70-5C55-4444-8EF2-146D4946C36F} 2016-05-25 18:47:16:637-0400 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80244019.
    2016-05-25 18:47:19:195 1128 6c8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2016-05-25 18:47:19:195 1128 6c8 Report WER Report sent: 7.6.7601.19161 0x80244019(0) 67661EB-2423-451D-BF5D-13199E37DF28 Scan 1 0 SelfUpdate {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
    2016-05-25 18:52:21:265 1128 6c8 PT WARNING: Cached cookie has expired or new PID is available
    2016-05-25 18:52:21:265 1128 6c8 PT Initializing simple targeting cookie, clientId = 38d25149-08cc-45c6-9258-542278715b62, target group = , DNS name = rdh1.oxforddental.local
    2016-05-25 18:52:21:265 1128 6c8 PT   Server URL = http://odaserver:8530/SimpleAuthWebService/SimpleAuth.asmx
    2016-05-25 18:52:21:655 1128 6c8 Report Uploading 1 events using cached cookie, reporting URL = http://odaserver:8530/ReportingWebService/ReportingWebService.asmx
    2016-05-25 18:52:21:655 1128 6c8 Report Reporter successfully uploaded 1 events.

    Wednesday, May 25, 2016 10:56 PM

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